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                <text>Robert L. Cushman (1926 - 2023). &#13;
&#13;
Surrounded by his loving family, Robert Lawless Cushman of Worthington MA passed on to be with his Lord on October 8, 2023, at the age of 97. Robert was a man highly respected in his spheres of influence, known particularly as a hard-working man who loved his family, served his community, and left a legacy of love for wildlife and nature. Robert aka "Bob" was born in Greenfield, MA on April 8, 1926, the youngest son of Burt and Alice Cushman. He was adored by his 3 pre-deceased siblings, Jack, Corky, and Lee, and their children; and his extended family also included his life-long best friend Ernie Hatter, Stamford CT. Bob was an avid learner known for his tremendous memory for names and places, who enjoyed poetry, cooking, gardening, and building projects with wood. His formal education included Springfield Technical High School, Monson Academy, American International College, and Bartlett Tree School for his professional training as an Arborist. He developed that skill to become an expert tree surgeon and conservationist. In 1950, Bob married Carol Evelyn Stuart (pre-deceased) of Stamford CT, lived in Springfield and East Longmeadow MA, and became the father of 7 children. Bob cherished his children and had special relationships with their spouses and grandchildren. Sandra (and Stuart) Gittleman, Cornelius NC (Shira, Isaac, Daniel) Robbie S. (pre-deceased) Pamela (and Gary) Standing, Springfield MA (Michael) Connie Lieberwirth Villeneuve (pre-deceased) (Jill, Andrew, Taylor, Rachel) Mary-Alice (and Roger) Dager, Springfield MA (Grace) Tracey (and Rich) Walz, Brewster MA (Jamison, Joseph, Andrew) Scott (and Laura) Cushman, East Longmeadow MA (Zachary, Hannah) Professionally Bob worked for the Springfield Parks Department, founded his own R. L. Cushman Tree Company, and provided leadership for the MassMutual Grounds Service for 30 years. Several trees were planted and nurtured by Bob, adorning the Pioneer Valley and beyond. In 1992, Bob married Carol Ann Sheret of Hampden MA, blending his family with her family of three daughters, who he loved as his own. Ginger Kairys, Westfield MA (Melissa, Jenny) Bonnie Charpentier (and Paul), Huntington MA (Krystle, Paul) Wendy (and Chris) Nardacci, Anaconda MT (Nichole, Amber) Together, Bob and Carol Ann built an incredibly beautiful life together. They fulfilled their dream of designing and building a home in Worthington which they fondly called "a piece of heaven on earth" …a destination for family and friends and a wildlife refuge, which offered hospitality and love to all. FAMILY was Bob and Carol Ann's number one priority. They loved spending time with their children and spouses, grandchildren, and great grandchildren, and provided several opportunities to experience life from whale watches, hayrides, craft fairs, and many life celebrations. Together, Bob and Carol Ann shared 10 children, 20 grandchildren, and 26 great-grandchildren. Though Bob and Carol Ann shared a large family there were no boundaries to whom they would embrace and take as their own, especially their adopted grandson, Terence Fowler. This "spirit of adoption" was the hallmark of their lives together, a legacy they inspired.&#13;
Throughout his life Bob loved sports. As a young man he excelled playing football and basketball. When he became a father, he transitioned to coaching recreational league basketball, football, and girls' softball. Bob was a much beloved coach and mentor. Bob had an innate gift to see someone's capacity and encouraged their potential earning him the endearing title of "Coach." He was an avid fan of the Red Sox, Patriots, and college teams. Bob was a faithful and active church member, laying a foundation of Christian faith for his children when they were young, and most recently served the community of Worthington and Worthington Congregational Church. His faith-in-action was caring for and serving others. A special thank you to Dr. Paul Farkas who for several decades attended to Bob's health and wellness, extending his life, and became a dear friend. Also, special thanks to Mercy Medical Center and its staff for providing stellar care. </text>
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Robert N Spiess (1938-2023), 85,  passed away Tuesday September 26th peacefully with his family by his side. Bob was born May 7, 1938. A lifelong resident of Worthington, Bob married his childhood friend and high school sweetheart, Judith (Diamond) Spiess on October 15, 1960.&#13;
&#13;
He is survived by his sister Patricia Lampro of Hinsdale Ma, his wife Judith and their daughter Shawn Macutkiewicz of Worthington, their son Mark Spiess and wife Amanda of Worthington.His grandchildren Jillian Trujillo and husband Rich of Florida, Zachary Macutkiewcz and wife Anastasia of North Brookfield, Michala Torres of Worthington, Amber Spiess of Chesterfield and Nicholas Spiess of South Carolina. He also leaves his seven great-grandchildren Audriana, Mia, Elliott, Jameson, Clarke, Emery, and Raelynn.&#13;
&#13;
Bob served in the Navy as a Maintenance man in the engine room aboard the USS Borie from 1958-1962.  He worked for N&amp;B Express out of South Deerfield for 32 years. He was an extraordinarily talented driver often being praised for his expert skills on the tiny streets of Boston.He will be remembered by his family and friends for his witty sense of humor and always helping hand. He was noted for his dancing skills, those of which his grandchildren hoped they didn't inherit.  Bob loved the outdoors and hunting, teaching many of his family his skills in the woods.  His pride and joy was his 1930 Model A "Gloria", he could be seen and heard driving around town with Judy at his side.</text>
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                    <text>SUBJECT: R A M B L I N G S O N BROOKSTONE H I S TO RY
FROM:
DATE:

P

e
3

t
0

e

deBeaumont
August 1976

I suppose t h e f i r s t q u e s t i o n w o u l d b e how d i d B r o o k s t o n e come
i n t o e x i s t e n c e ? T h e answer t o t h i s comes i n t w o p a r t s . F i r s t
o f f we were l i v i n g i n Wo r t h i n g t o n , Massachusetts, a v i l l a g e o f
s i x h u n d r e d p e o p l e some s e v e n t e e n m i l e s e a s t o f P i t t s f i e l d , M A ,
and w h a t d o y o u d o i n a p l a c e l i k e W o r t h i n g t o n ? T h e o b v i o u s
a n s w e r i s y o u h a v e a m a i l o r d e r c o m p a n y. T h e o t h e r h a l f o f t h e
q u e s t i o n comes f r o m my own b a c k g r o u n d . I w a s t r a i n e d a t H a r v a r d
and M . I . T . a s a m e c h a n i c a l e n g i n e e r a n d w e n t i n t o t h e a u t o m o b i l e
industry s t a r t i n g as an engineer a t Packard and then going t o
General M o t o r s . T h i s was a r e s u l t o f a p e r s o n a l i n c l i n a t i o n t o
be i n t e r e s t e d i n m e c h a n i c a l t h i n g s i n c l u d i n g d o i n g t h i n g s w i t h m y
hands. E v e r s i n c e I w a s a l i t t l e b o y I w o u l d b u i l d s h i p m o d e l s o r
do r e p a i r w o r k a r o u n d t h e h o u s e a n d g e t i n t o s u c h t h i n g s a s t h e
making o f r a d i o s e t s . A s a m a t t e r o f f a c t , I w a s l i v i n g b r i e f l y
in S p r i n g f i e l d , MA, i n 1926, when I was e l e v e n and t h a t was when
I b u i l t my f i r s t r a d i o , a one- t u b e a f f a i r f o r w h i c h t h e p l a n s
appeared i n " P o p u l a r M e c h a n i c s " f o r A p r i l o f 1 9 2 6 a n d i t w o r k e d
q u i t e w e l l . E v e n t h e c o i l s h a d t o b e made o n b i t s o f d o w e l s e t
i n a c i r c l e o n a p i e c e o f wood.
So, I h a d a l w a y s b e e n a f a i r l y s o p h i s t i c a t e d h o m e w o r k s h o p p e r a n d
this i n t u r n created a frustration concerning the a v a i l i b i l i t y o f
tools. D e s p i t e t h e f a c t t h a t I was brought u p i n Manhattan, i n
New Y o r k C i t y , w h e r e y o u w o u l d t h i n k t h a t e v e r y c o n c e i v a b l e t o o l
would be o b t a i n a b l e , I h a d a l l k i n d s o f t r o u b l e . I w o u l d w a l k ,
I r e m e m b e r, d o w n T h i r d A v e n u e , i n t h e d a y s w h e n t h e e l e v a t e d w a s
s t i l l i n business g o i n g f r o m one hardware s t o r e t o another l o o k i n g ,
l e t ' s s a y , f o r some k i n d o f a d e v i s e w h e r e b y I c o u l d h o l d t w o
pieces o f a s h i p model a t some p r e c i s e a n g l e f o r s o l d e r i n g a n d g l u i n g .
Each t i m e I w e n t i n , I c o u l d f e e l d e f e a t s t a r i n g m e i n t h e f a c e , a n d
indeed i t was. T h e c l e r k w o u l d i n v a r i a b l y l o o k s l i g h t l y b o r e d a n d
t e l l me t h a t h e h a d n e v e r h e a r d o f s u c h a t h i n g a n d t u r n t o t h e n e x t
c u s t o m e r.
Another element i n t h e h i s t o r y o f Brookstone i s t h e f a c t t h a t f r o m
General M o t o r s , I went i n t o t h e Navy a t t h e b e g i n n i n g o f WWII, a n d
was a s s i g n e d t o t h e p r o d u c t i o n b r a n c h o f t h e B u r e a u o f A e r o n a u t i c s
i n Washington. T h i s d e p a r t m e n t was n e w l y o r g a n i z e d a t t h e b e g i n n i n g
o f WWII t o s e r v e t w o p u r p o s e s . O n e w a s t o a c t a s t h e N a v y ' s s o u r c e
of p r o d u c t i o n engineering e x p e r t i s e , s o t h a t t h e Navy m i g h t r e a l i s t i c a l l y
plan t h e a c q u i s i t i o n o f a i r c r a f t a n d a l l o f t h e i r components o n a
sensible basis with respect t o t h e production capacity o f t h e cont r a c t o r s . I n o t h e r words, i t was o u r j o b t o t e l l t h e Navy t h a t XYZ
Company c o u l d m a k e s o m a n y e n g i n e s o r s o m a n y s t a r t e r s o r s o m a n y
a i r c r a f t o v e r a given period o f t i m e and a t a given r a t e o f increase
and w e c o u l d g i v e t h e m t h i s i n f o r m a t i o n w i t h r e a s o n a b l e r e a l i t y . O u r
other j o b was t o go around t o t h e v a r i o u s c o n t r a c t o r s a l l o v e r t h e
United S t a t e s who were m a k i n g N a v a l a i r c r a f t a n d a l l o f t h e s u p p l i e s

�-2and a c c e s s o r i e s f o r t h e m a n d s o l v e t h e i r p r o b l e m s . I n o t h e r w o r d s ,
i f a g i v e n company w e r e b e h i n d s c h e d u l e , o n e o f u s w o u l d b e s e n t
out t o d e t e r m i n e w h y. T h i s m i g h t w e l l e n t a i l a t o t a l e x a m i n a t i o n
o f t h e company b o t h f r o m an e n g i n e e r i n g p o i n t o f v i e w a n d f r o m a
management p o i n t o f v i e w . I n t h e c a s e o f a l l o f t h i s r u n n i n g a r o u n d
I had contact w i t h a wide v a r i e t y o f i n d u s t r i e s and I was g r e a t l y
impressed b y t h e f a c t t h a t methods o f manufacture v a r i e d g r e a t l y
from i n d u s t r y t o i n d u s t r y even t h o u g h t h e p a r t s t h e m s e l v e s d i d n o t
vary s i g n i f i c a n t l y a n d t h i s a l s o a p p l i e d t o t h e v a r i o u s t o o l s t h a t
were u s e d . I n o t h e r w o r d s , a g i v e n i n d u s t r y m i g h t h a v e d e v e l o p e d
a c e r t a i n t o o l t h a t would be v e r y u s e f u l f o r t h e i r work and another
i n d u s t r y d o i n g a l m o s t e x a c t l y t h e same t h i n g w o u l d have n e v e r h e a r d
of i t . S o p a r t o f t h e t h i n k i n g i n Brookstone was t o b r i n g t o g e t h e r
in a catalog these various diverse t o o l s from d i ff e r e n t f i e l d s o f
endeavor a n d l e t t h e m b e u s e d b y e v e r y b o d y. F o r e x a m p l e , o n e o f t h e
areas f r o m w h i c h we b o r r o w e d a number o f t o o l s i n i t i a l l y was t h e f i e l d
of t h e manufacture and r e p a i r o f watches, c l o c k s and j e w e l r y. I n
f a c t , t h i s i s w h e r e I f o u n d t h a t f i x t u r e , B r o o k s t o n e ' s # 11 0 7 , w h i c h
holds t h e two pieces j u s t s o f o r s o l d e r i n g o r g l u i n g t h a t I wanted
so b a d l y w a y b a c k w h e n I w a s a b o u t f o u r t e e n y e a r s o l d .
I t was n o t p a r t i c u l a r l y easy t o g e t Brookstone going. W e had a
number o f s h o r t c o m i n g s . N e i t h e r m y w i f e n o r I h a d e v e r h a d a n y t h i n g
to d o w i t h m a i l o r d e r a n d none o f u s had e v e r had a n y t h i n g t o d o
with t h e s e l l i n g o f t o o l s . I f e l t I was reasonably knowledgeable
about q u i t e a v a r i e t y o f t o o l s a n d what t h e y c o u l d d o a n d how t h e y
were u s e d a n d w h i c h o n e s w e r e g o o d a n d w h i c h w e r e n o t , b u t I d i d n ' t
have t h e s l i g h t e s t i d e a a b o u t w h i c h s o l d b e t t e r t h a n o t h e r s o r w h y
or when t h e r e m i g h t b e v a r i a t i o n s i n s a l e s v o l u m e .
As t o m a i l o r d e r , w e k n e w l e s s t h a n n o t h i n g a n d t h e o n l y w a y t o
approach i t seemed t o b e t o r e a d e v e r y t h i n g we c o u l d l a y o u r hands o n ,
on t h e s u b j e c t . T h e r e a r e p e r h a p s a d o z e n b o o k s i n e x i s t e n c e t h a t
cover m a i l o r d e r and d i r e c t m a i l , o r a t l e a s t t h a t was t h e number
i n t h o s e d a y s , s o we o b t a i n e d a l l o f t h o s e , i n c l u d i n g some w h i c h
were w e l l o u t o f p r i n t a n d r e a d t h e m w i t h c o n s i d e r a b l e i n t e r e s t a n d
at f i r s t , c o n f u s i o n . P e r h a p s t h e b e s t book o f t h e l o t was one t h a t
was p u b l i s h e d a r o u n d 1 9 0 3 a n d I w a s p a r t i c u l a r l y i m p r e s s e d b y t h e
fact t h a t about a l l i t needed t o be brought u p t o d a t e was t o have
the p o s t a l r a t e s changed. W e a l s o j o i n e d t h e M a i l A d v e r t i s i n g Club
i n B o s t o n a n d a l s o t h e New E n g l a n d M a i l O r d e r A s s o c i a t i o n a s s o o n a s
we h e a r d o f t h e m , a n d a t t e n d e d a l l o f t h e m e e t i n g s . T h i s w a s a l i t t l e
rough when we s t a r t e d , b e c a u s e t h e m e e t i n g s w e r e u s u a l l y i n B o s t o n
and s i n c e w e w e r e f l a t o u t h e r e i n o u r w o r k i t w a s n e c e s s a r y, t o
a t t e n d a m e e t i n g i n t h e e v e n i n g , t o d r i v e some hundred a n d f i f t y
miles t o Boston a f t e r work, a t t e n d the meeting and a f t e r -dinner speeches,
and t h e n h e a d f o r h o m e , l e a v i n g B o s t o n a r o u n d m i d n i g h t .
Our f i r s t c a t a l o g w a s m a i l e d i n t h e s p i n g o f 1 9 6 5 a n d w e h a d a b o u t
five hundred dollars worth o f inventory t o back up the mailing. W e
had o b t a i n e d o u r names b y p l a c i n g a f e w a d s i n m a g a z i n e s , s u c h a s
"The M o d e l R a i l r o a d e r " a n d " W o r k b e n c h " o f f e r i n g t h e c a t a l o g f o r , I
t h i n k , t e n c e n t s o r t w e n t y c e n t s . T h e reason f o r t h e l o w p r i c e was
to simply keep t h e c h i l d r e n and l o n e l y hearts from using up our s m a l l
supply o f catalogs. I was v e r y u n c e r t a i n t h a t we would be a b l e t o
s e l l t h e f i v e h u n d r e d d o l l a r s ' w o r t h o f i n v e n t o r y and wondered what
I was g o i n g t o do w i t h t h r e e o f each o f e v e r y t h i n g i n t h e c a t a l o g .

�-3F o r t u n a t e l y, I was i n a r e l a t i v e l y good p o s i t i o n t o p r o d u c e t h e
c a t a l o g w i t h o u t s p e n d i n g a v a s t amount o f money o n i t .
I had been
a p r o f e s s i o n a l w r i t e r and e d i t o r i n years p a s t , a n d a l s o had done
photography on a p r o f e s s i o n a l b a s i s and had e d i t e d t h e " A n t i q u e
A u t o m o b i l e " f o r some y e a r s , t h e m a g a z i n e o f t h e A n t i q u e A u t o m o b i l e
Club o f A m e r i c a , a n d t h u s I k n e w s o m e t h i n g a b o u t b u y i n g a n d w o r k i n g
with p r i n t .
I t was a l s o f o r t u n a t e t h a t I can t y p e . A c t u a l l y , i n a t e c h n i c a l
sense, I c a n ' t , s i n c e I u s e o n l y t w o f i n g e r s , o n e o n e a c h h a n d ,
and w a t c h t h e k e y b o a r d . H o w e v e r , t h e f a c t i s t h a t w h e n I a m i n
practice, I can t y p e about a s f a s t a s t h e average s e c r e t a r y, a n d
w i t h a b o u t t h e same n u m b e r o f e r r o r s .
A c o r o l l a r y t o being able t o type and having business experience
meant t h a t I h a d t o d o i t a l l a l o n e . W e c o u l d h a v e h i r e d s o m e b o d y
but w e d i d n o t know how much w o r k we h a d a n d i t i s n o t e a s y t o g e t
help o u t i n t h e middle o f t h e woods. S o I guess f o r about a y e a r,
which goes b a c k t o a p e r i o d b e f o r e we h a d a b u s i n e s s a n d were s e t t i n g
up t o p r o d u c e t h e f i r s t c a t a l o g , I h a d n o s e c r e t a r y a n d I t y p e d a l l
the correspondence and a l l t h e i n i t i a l purchase o r d e r s a n d a l l t h e
text f o r the catalog.
A frequently asked question i s , where d i d you f i n d t h e i n i t i a l t o o l s ?
Did you t r a v e l a l l o v e r t h e w o r l d t o f i n d them? T h e answers t o t h e s e
in b o t h c a s e s a r e much l e s s g l a m o r o u s t h e n m i g h t b e e x p e c t e d . I
found t h e t o o l s b y l o c a t i n g i n New Yo r k a n d i n a f e w o t h e r c i t i e s ,
some d e a l e r s i n j e w l e r s ' t o o l s a n d a t t h e s a m e t i m e I o b t a i n e d s o m e
copies o f f o r e i g n magazines which c o n t a i n e d advertisements o n t h e
part o f people wanting t o s e l l t o o l s t o the trade, and I simply wrote
an i m m e n s e n u m b e r o f l e t t e r s o f i n q u i r y . T h i s p r o d u c e d a s u f f i c i e n t
number o f c a t a l o g s a n d p r i c e l i s t s t o p r o c e e d f r o m t h e r e a n d t h e
procedure was i n e f f e c t t o a s k f o r samples, o f f e r i n g t o pay f o r them,
i f t h e c a t a l o g a n d p r i c e seemed t o recommend t h e p r o d u c t .
E v e n t u a l l y. a sample w o u l d a r r i v e a n d about s e v e n t y - f i v e p e r c e n t o f
the t i m e , i t would be s o b a d l y f i n i s h e d o r s o u n s a t i s f a c t o r y i n use
that i t had t o be rejected. A n d t h i s has continued t o be the case
r i g h t t o t h e p r e s e n t d a y i n t h e Brookstone Company's s e a r c h f o r t h e
products which meet i t s s t a n d a r d s f o r q u a l i t y, n o t o n l y i n appearance,
but i n f u n c t i o n and p r i c e .
As f a r a s t r a v e l i s c o n c e r n e d , w e d i d n o t l e a v e o n a n y k i n d o f p r o d u c t
searching t r i p f o r s e v e r a l c a t a l o g s a t l e a s t . A n d even t h e n we d i d
not g o much f u r t h e r t h a n t o t h e h a r d w a r e show i n New Yo r k , w h e r e we
found v e r y l i t t l e t h a t met o u r r e q u i r e m e n t s .
Once t h e c a t a l o g h a d b e e n m a i l e d , a n d s h o w e d s o m e s i g n s o f b e i n g
commercially v i a b l e , we began t o work extremely hard. T h i s reached
a stage d u r i n g t h e next s e v e r a l years i n which i t was t w e l v e hours
a d a y, s e v e n d a y s a week w i t h o u t i n t e r r u p t i o n . W e t o o k n o v a c a t i o n s
and w e e v e n b e g a n t o l o s e t r a c k o f s o m e o f o u r f r i e n d s . I n f a c t , I
am s o r r y t o s a y t h a t o n e o r t w o v e r y o l d a n d d e a r f r i e n d s o f m i n e
died d u r i n g t h i s p e r i o d and I f e l t v e r y badly t h a t I had n o t been
able t o see them f o r a couple o f y e a r s p r i o r t o t h e i r demise. F o r
" e n t e r t a i n m e n t " t h e b i g d e a l i n t h e e v e n i n g was t o l i s t e n t o

�- 4 -Walter K r o n k i t e ' s news program, b u t t h i s was n o t t i m e o f f . M y w i f e
Deland w o u l d p u t l a b e l s o n c a t a l o g s t o b e m a i l e d and I w o u l d e x e r c i s e
p l i e r s t h a t had j o i n t s t o o t i g h t t o send t o customers. W e d i d enjoy
the b r e a k f r o m t h e d a i l y r o u t i n e , h o w e v e r, e v e n i f t h e news was n o t
p a r t i c u l a r l y i n t e r e s t i n g t h a t d a y.
Our i n i t i a l o p e r a t i o n , s o f a r a s f u l f i l l m e n t o f o r d e r s i s c o n c e r n e d ,
was o n t h e c o r n e r o f a s t r u c t u r e o f w h a t i s t h e l a u n d r y o f o u r h o u s e
and t h e r e I w o u l d p u t t h e g o o d s t o g e t h e r a n d i n t o p a r c e l s w h i c h I
would t h e n w r a p u p a n d g e t r e a d y f o r m a i l i n g . I n t h o s e d a y s we u s e d
postage stamps, a n d t h i s t u r n e d o u t t o be a complete p a i n because,
u n l i k e a P i t n e y Bowes machine, w h e n y o u a r e u s i n g stamps y o u have t o
come u p w i t h t h e r i g h t c o m b i n a t i o n t o m a k e t h e p o s t a g e a n d I f o u n d
that I a l m o s t never had t h e r i g h t combination and f r e q u e n t l y ended
up h a v i n g t o t a k e s e v e r a l p a r c e l s t o t h e P o s t O f f i c e l a c k i n g s o m e
part o f t h e postage which I would then buy on t h e spot along w i t h
more s t a m p s w h i c h I h o p e d w o u l d k e e p u s o r g a n i z e d f o r t h e n e x t s e v e r a l
days. V o l u m e w a s n o t v e r y g r e a t , f o r t u n a t e l y , p e r h a p s f o u r , f i v e o r
s i x o r d e r s a d a y.
Since we r e a l l y knew v e r y l i t t l e a b o u t t h i s b u s i n e s s , I w a s a l w a y s
t r y i n g t o l e a r n s o m e t h i n g . W h e n e v e r I w e n t i n t o P i t t s f i e l d o r some
other c i t y, I would stop by a t one o f t h e hardware s t o r e s and t r y
t o f i n d a f r i e n d l y c l e r k o r owner who w o u l d c h a t a b o u t h i s b u s i n e s s
and w o u l d t e l l me w h i c h p r o d u c t s w e r e m o v i n g a n d w h i c h w e r e n o t a n d
i f he knew i t , why and a l s o what about t h e seasonal e f f e c t s . I d o n ' t
know w h a t I l e a r n e d , b u t I m u s t h a v e l e a r n e d s o m e t h i n g .
I t was a l s o necessary t o l e a r n e v e r y t h i n g about t h e business. S i n c e
we k n e w n o t h i n g , w e w e r e i n n o p o s i t i o n t o d e t e r m i n e a t a n y g i v e n
moment w h a t r e c o r d s w e r e a l l y n e e d e d , a p a r t f r o m t h o s e w h i c h a r e p a r t
of accounting. W e obviously had t o be ready t o pay taxes and things
o f t h a t s o r t i f w e e v e r m a d e a n y m o n e y. B u t a l l t h e o t h e r r e c o r d s
which m i g h t b e needed i n a m a i l o r d e r o p e r a t i o n o r i n a n y b u s i n e s s
were u n k n o w n , s o w e s i m p l y r e c o r d e d e v e r y t h i n g a n d we c o n t i n u e d t o
do s u c h t h i n g s o n t h e t h e o r y t h a t w e m i g h t n e e d t h e i n f o r m a t i o n s o m e
day a n d w h i l e w e w o u l d n o t s p e n d t h e t i m e o r t h e m o n e y t o c o m p i l e
t h i s d a t a , w e a l w a y s made i t a p o l i c y t o c r e a t e t h e b a s i c i n f o r m a t i o n
and k e e p i t s o m e w h e r e s o t h a t p r a c t i c a l l y a n y t h i n g w e m i g h t n e e d
could be assembled and analyzed.
Deland made a m a j o r c o n t r i b u t i o n t o t h e b u s i n e s s a t t h e o u t s e t . S h e
decided t h a t s h e w o u l d t a k e c a r e o f t h e bookkeeping, a b o u t w h i c h I
know n o t h i n g , a n d a b o u t w h i c h s h e k n e w n o t h i n g . S o I b o u g h t f o r h e r
a m a i l o r d e r course i n bookkeeping from the Massachusetts Department
of E d u c a t i o n a n d she p r o c e e d e d t o d o t h e l e s s o n s a s t h e y came i n a n d
send t h e m i n t o B o s t o n f o r g r a d i n g a n d s h e d i d v e r y w e l l , o f c o u r s e ,
and h a s w o r k e d h e r w a y u p f r o m t h i s h u m b l e b e g i n n i n g t o T r e a s u r e r o f
t h e B r o o k s t o n e C o m p a n y. I s h o u l d a l s o g i v e h e r c r e d i t b e c a u s e i t w a s
she w h o k e p t m e g o i n g o n a n u m b e r o f o c c a s i o n s w h e n I w a s c o m p l e t e l y
ready t o t h r o w i n t h e t o w e l . I t i s a c h a r a c t e r i s t i c , s e e m i n g l y, o f
this business t h a t i n i t s e a r l i e r stages, e v e r y time revenue increased,
so d i d e x p e n s e . I t s e e m e d t o m e t h a t t h e t w o w o u l d n e v e r d i v e r g e ,
no m a t t e r h o w many t h i n g s w e s o l d . D e l a n d , t h r o u g h s o m e w o m a n ' s
i n t u i t i o n , h o w e v e r, t h o u g h t o t h e r w i s e , a n d k e p t me p l o d d i n g a l o n g .

�-5We h a d a m a j o r a d v a n t a g e o v e r s o m e p e o p l e w h o h a v e s t a r t e d s m a l l
businesses, i n t h a t n e i t h e r o f us had a j o b t o i n t e r f e r e w i t h t h e
process o f g e t t i n g g o i n g . T h i s enabled u s t o spend f u l l t i m e o n
the business. A n d c e r t a i n l y i t was f u l l . N e v e r t h e l e s s , w e t r i e d
to do everything as economically as possible. I f e l t v e r y s t r o n g l y
that i f we s h o u l d end up w i t h a f a i l u r e , w e s h o u l d n o t have l o s t a
g r e a t d e a l o f m o n e y. W e m i g h t w e l l h a v e i n v e s t e d m o r e m o n e y i n
the business, a n d , a s i t t u r n s o u t , t h i s w o u l d have c o n s i d e r a b l y
accelerated the growth o f the business but t h i s might w e l l have
been r i s k y . I f y o u r e m e m b e r t h a t w e d i d n ' t k n o w a n y t h i n g a b o u t a
mail order business o r a business i n t o o l s , i t i s q u i t e p o s s i b l e
t h a t h a d we p l u n g e d , i n t h e way o f much l a r g e r m a i l i n g s a n d much
l a r g e r s t a f f o f employees, w e m i g h t have moved s o f a s t t h a t we
would h a v e r u n r i g h t o f f t h e r a i l s a n d h a d some k i n d o f a w r e c k .
As i t i s , t h e a n n u a l s a l e s d o u b l e d e v e r y y e a r , s o p e r h a p s t h a t
was f a s t e n o u g h .
As s o o n a s t h e b u s i n e s s p r o v e d v i a b l e , I m a d e t h e p h i l o s o p h i c a l
d e c i s i o n t h a t I w o u l d make t h e b u s i n e s s g r o w a s q u i c k l y a s I c o u l d
without making i t r u n i n t h e r e d . T h e o b j e c t i v e here was t o g e t i t
over a c r i t i c a l s i z e , a t w h i c h p o i n t w e c o u l d a f f o r d a management.
I l e a r n e d t h o r o u g h l y w e l l i n my e x p e r i e n c e w i t h Navy c o n t r a c t o r s i n
WWII, t h a t i f y o u d o n ' t h a v e a m a n a g e m e n t y o u r e a l l y d o n ' t h a v e
anything and I c e r t a i n l y f e l t t h a t f r o m the p o i n t o f view from
Deland a n d me, t h e i d e a l o b j e c t i v e w o u l d b e a company b i g enough
t o s u p p o r t a n a b l e a n d w e l l c o m p e n s a t e d management w h i c h c o u l d
run t h e company w i t h o u t u s . T h i s i s t h e u l t i m a t e measure. W e
d e f i n i t e l y d i d n o t w a n t t o w i n d u p w i t h a mom a n d p o p o p e r a t i o n
which w o u l d c o n t i n u e t o g r i n d a l o n g i n o u r house i n W o r t h i n g t o n .
O r i g i n a l l y, my o f f i c e w a s i n t h e f o r m a l p a r l o r i n our house and
we u s e d t h e l a u n d r y a s a p a c k i n g r o o m a n d a s a s t o c k r o o m . B u t
before long, t h i s proved an inadequate arrangement. A c c o r d i n g l y,
we u n d e r t o o k s o m e c o n s t r u c t i o n a n d c o n v e r t e d o n e - t h i r d o f o u r m e d i u m s i z e d b a r n i n t o a home f o r t h e b u s i n e s s . O n t h e g r o u n d f l o o r , I
designed a 3 6 ' X 1 5 ' r o o m which h a d s h e l v e s a l o n g one s i d e w i t h
lockers below them, a n d designed i t e x a c t l y as I would a l i b r a r y.
The t h e o r y w a s t h a t t h i s w o u l d b e e x c e l l e n t f o r t h e b u s i n e s s : w e
could keep t h e merchandise on t h e s h e l v e s , a n d do t h e packing o n
large t a b l e s i n t h e middle o f t h e room and c o u l d have desks a l o n g
the s i d e s and t h i s would contain t h e business f o r a considerable
p e r i o d a n d i f t h e b u s i n e s s p r o v e d s u c c e s s f u l a n d moved o u t o f t h e
b u i l d i n g , w e w o u l d have t h e l i b r a r y l e f t o v e r f o r o u r own u s e .
D i r e c t l y a b o v e t h e l i b r a r y , I b u i l t a n o t h e r r o o m o f t h e same s i z e
t o house my o f f i c e a n d workshop i n w h i c h I d i d a l l t h e p r o d u c t
t e s t i n g . T h i s room a l s o was generously covered w i t h s he l ve s a l o n g
the w a l l s t o s t o r e an e v e r i n c r e a s i n g c o l l e c t i o n o f sample p r o d u c t s
of one k i n d o r a n o t h e r.
We s t a y e d i n W o r t h i n g t o n u n t i l t h e F a l l o f 1 9 6 9 , a t w h i c h t i m e w e
moved t o P e t e r b o r o u g h , N e w H a m p s h i r e . P r i o r t o o u r m o v e t o
P e t e r b o r o u g h , I t h i n k t h e maximum n u m b e r o f e m p l o y e e s , a l l g i r l s ,
b e s i d e s D e l a n d a n d me, w a s a b o u t s i x . W h e n w e moved t o P e t e r b o r o u g h ,
none o f t h e s e p e o p l e c o u l d m o v e s i n c e t h e y w e r e h o u s e w i v e s w i t h
husbands a n d c h i l d r e n i n t h e a r e a o f W o r t h i n g t o n .
Why d i d w e m o v e f r o m W o r t h i n g t o n ? W e l l , W o r t h i n g t o n , a s I s a i d ,
has o n l y a p o p u l a t i o n o f s i x h u n d r e d , m o s t o f w h i c h a r e t r u c k d r i v e r s .

�-6There i s a c u r i o u s phenomenon I d i s c o v e r e d a n d t h a t i s t h a t t h e t o w n
o f P i t t s f i e l d , s e v e n t e e n m i l e s a w a y, d e s p i t e a p o p u l a t i o n o f 5 5 o r
60 t h o u s a n d , d o e s n o t s u p p l y a n y l a b o r t o a p l a c e l i k e W o r t h i n g t o n .
For p s y c h o l o g i c a l r e a s o n s t h e employees i n P i t t s f i e l d w i l l commute
from t h e o u t s k i r t s o f P i t t s f i e l d t o P i t t s f i e l d b u s i n e s s e s , b u t t h e y
w i l l n o t commute f r o m t h e i r homes t o b u s i n e s s e s o u t i n t h e c o u n t r y.
We n e v e r w e r e a b l e t o g e t e n o u g h p e o p l e a n d i t w a s p e r f e c t l y o b v i o u s
t h a t i f t h e company was t o g r o w, t h i s w o u l d b e a n i r r e m e d i a b l e
d e f i c i e n c y. A l s o , t h e r e a r e n o b u i l d i n g s i n Wo r t h i n g t o n s u i t a b l e
for a business l a r g e r t h e n would f i t i n t o o u r 3 6 ' X 15' t w o rooms,
and i t s e e m e d f o o l i s h t o b u i l d a b r a n d n e w b u i l d i n g w h e n t h e b u s i n e s s
was b a r e l y g e t t i n g o f f t h e g r o u n d . I s h o u l d a d d t h a t w e s t a y e d i n
Worthington t o o l o n g as f a r as space i s concerned. To w a r d t h e end,
we w e r e p a c k e d i n l i k e s a r d i n e s a n d w e h a d m e r c h a n d i s e l i t e r a l l y a l l
over t h e h o u s e . T h e c e l l a r was u s e d f o r s t a i n l e s s s t e e l a n d o t h e r
p r o d u c t s t h a t w o u l d n o t r u s t , b e c a u s e i t w a s a l i t t l e damp down t h e r e .
We e v e n h a d # 1 1 0 7 H o l d i n g F i x t u r e s , w h i c h w e w e r e b u y i n g i n l a r g e
q u a n t i t i e s , s t a c k e d up a l o n g t h e w a l l i n t h e l a u n d r y, a n d s i n c e t h e s e
p r o d u c t s w e r e made f o r u s i n J a p a n , t h i s w a s r e f e r r e d t o a s t h e
Japanese W a l l .
Part o f t h e d a i l y r o u t i n e was t a k i n g t h e m a i l t o t h e P o s t O f f i c e ,
f o u r a n d a h a l f m i l e s a w a y. T h i s w a s d o n e b y D e l a n d , i n o u r 1 9 6 1 J e e p
s t a t i o n wagon and I w o u l d t h r o w t h e bags i n t o t h e back o f t h e Jeep.
We h a d n o l o w e r c l a s s e m p l o y e e s e x c e p t o u r s e l v e s . I t w a s a l w a y s
a scramble t o get everything f i n i s h e d i n t i m e t o get i t i n t o t h e Jeep
and m a k e i t i n t i m e t o t h e P o s t O f f i c e b e c a u s e o u r p o l i c y f r o m t h e
very b e g i n n i n g o f t h e company was t o g e t e v e r y s i n g l e o r d e r o u t t h e
day i t c a m e i n , a n d w e d i d t h i s w i t h o u t f a i l . T h e p o l i c y a l s o w a s
t h a t t h e c u s t o m e r comes f i r s t u n d e r e v e r y c i r c u m s t a n c e , a n d t h i s meant
that i f I had t o stay up an e x t r a couple o f hours answering customer
correspondence I w o u l d do s o . C u s t o m e r s a n d i n q u i r e r s g o t same d a y
service on correspondence too.
I n a s i m i l a r w a y, w e d i d e v e r y t h i n g w e c o u l d t o e s t a b l i s h f i r s t c l a s s
relationships w i t h our suppliers. W e used s p e c i a l l y designed purchase
orders w h i c h we t h o u g h t were a s c l e a r a s p o s s i b l e . A n d we p a i d b i l l s
comfortably within the discount period.
A c o u p l e o f f u n n y t h i n g s happened d u r i n g t h e s e y e a r s . I n one case,
we r e c e i v e d a l e t t e r f r o m a c u s t o m e r w h o l i v e d a c o u p l e h u n d r e d m i l e s
a w a y, w h o s a i d t h a t h e s i m p l y c o u n d n o t u n d e r s t a n d h o w w e c o u l d g e t
h i s o r d e r t o h i m p r o m p t l y. H e t h e n went t o e x p r e s s h i s o p i n i o n a s t o
how t h i n g s w e r e d o n e a t B r o o k s t o n e . H e s a i d w e h a d h i s e m p l o y e e w h o
was a s s i g n e d t h e j o b o f f i l l i n g h i s o r d e r . T h i s e m p l o y e e s t o o d a t
the door o f t h e establishment, a w a i t i n g t h e morning m a i l . A s soon a s
the m a i l a r r i v e d t h i s employee w o u l d seek o u t h i s o r d e r, r u s h i t
through t h e works, p a c k i t up p u t o n t h e postage and take i t d i r e c t l y
and p e r s o n a l l y t o t h e P o s t O f f i c e . A n o t h e r a m u s i n g i n c i d e n t w a s t h e
time when we r e c e i v e d a l e t t e r f r o m a would-be r e q u e s t e r o f o u r c a t a l o g
who s a i d t h a t h e h a d b e e n o b s e r v i n g o u r a d v e r t i s e m e n t i n t h e " M o d e l
Railroader" f o r q u i t e a l o n g t i m e , a n d he n o t e d t h a t we had d i f f e r e n t
addresses i n t h e p a s t t e n months, a n d he was n o t a b o u t t o s e n d t w e n t y
cents u n t i l we t o l d him e x a c t l y what t h e a d d r e s s was. O f course,
there a r e n o numbers o n R i v e r Road, a n d t h e s e addresses were m e r e l y
response k e y s f o r t h e v a r i o u s a d s .
S i n c e w e w e r e t r y i n g t o b u i l d a r e a s o n a b l e s i z e d c o m p a n y, t h e o n e

�-7t h a t w o u l d h a v e t h a t g o o d management I m e n t i o n e d e a r l i e r , w e d i d
e v e r y t h i n g we c o u l d t o p r o v i d e room f o r e x p a n s i o n i n t h e way we
ran t h e b u s i n e s s . I n o t h e r words, o u r procedures, f o r m s a n d v a r i o u s
methods o f c o n d u c t i n g t h e b u s i n e s s w e r e d e s i g n e d a s much t o d e a l
with t h e day t o day requirements as t o f u l f i l l t h e needs o f t h e
future w i t h o u t m a j o r changes. I am happy t o s a y t h a t Brookstone s t i l l
operates i n many o f t h e ways t h a t we d i d f r o m t h e v e r y b e g i n n i n g .
A n o t h e r common q u e s t i o n i s w h y d i d y o u p i c k P e t e r b o r o u g h ? T h e a n s w e r
to t h i s i s t h a t s i n c e we were d o i n g a g r e a t d e a l o f i m p o r t i n g , i t
seemed t o m e t h a t w e s h o u l d b e i n o r n e a r B o s t o n . A t a b o u t t h e
same t i m e , R i c h a r d G i l b e r t h a d b e e n h i r e d a s G e n e r a l M a n a g e r , b e c a u s e
the b u s i n e s s h a d grown t o t h e p o i n t where I f e l t t h a t we s h o u l d h a v e
someone h e l p i n g i n t h e m a n a g e m e n t . S o D i c k G i l b e r t w a s g i v e n t h e
job o f s e e k i n g a l o c a t i o n . R e m e m b e r, I was s t i l l w o r k i n g t w e l v e h o u r s
a d a y, s e v e n d a y s a week, s o t h e r e was n o t i m e f o r me t o d o i t . A l l
o f a s u d d e n , D i c k t o l d me o n e d a y t h a t h e h a d b e e n t o P e t e r b o r o u g h ,
New H a m p s h i r e , a n d t h o u g h t i t w a s a g r e a t p l a c e t o p u t o u r b u s i n e s s .
I was n o t v e r y pleased, because i t was q u i t e a d i s t a n c e f r o m Boston,
and, o n a s k i n g h i m , I d i s c o v e r e d i t w a s a l s o a v e r y s m a l l p l a c e .
Since we h a d h a d b a d l u c k w i t h t h e s m a l l n e s s o f W o r t h i n g t o n , i n c l u d i n g
such a m a j o r f a c t o r a s t r u c k s n o t d e l i v e r i n g t o o u r a d d r e s s i n
Wo r t h i n g t o n a n d f r e q u e n t l y l e a v i n g o u r s h i p m e n t s many m i l e s a w a y, I
was h a r d l y p l e a s e d a t t h e p r o s p e c t o f r e p e a t i n g t h i s k i n d o f t h i n g .
Nevertheless, I d r o v e u p t o Peterborugh t o t a k e a l o o k a t i t , a n d was
immediately d e l i g h t e d . T h e d i f f e r e n c e between t h e two towns i s
unbelievable, a n d a l l i n t h e f a v o r o f Peterborough. I t was obvious
that Peterborough would be a d e l i g h t f u l place f o r our executives and
employees t o l i v e , t h a t w e w o u l d g e t p a r t i c u l a r l y g o o d e m p l o y e e s a n d
t h a t P e t e r b o r o u g h was b y n o means t o o s m a l l f o r B r o o k s t o n e . A n d
h a p p i l y, s u c h h a s p r o v e n t o b e t h e c a s e .
We s t a r t e d o u t w i t h s o m e t h i n g l i k e a q u a r t e r o f t h e t o p f l o o r o f t h e
American G u e r n s e y C a t t l e C l u b o n M a i n S t r e e t i n P e t e r b o r o u g h , a n d i t
seemed t o u s a t t h e t i m e t h a t t h i s a r e a w o u l d l a s t u s f o r q u i t e a
while. T h e C a t t l e Club t o l d us t h a t we c o u l d e v e n t u a l l y have t h e
entire f l o o r, w h i c h they were o n l y using f o r unimportant storage, s o
we t h o u g h t w e h a d a t l e a s t t e n y e a r s o r m o r e o f e x p a n s i o n r o o m i n t h e
Cattle Club. T h i s t u r n e d o u t t o be e n t i r e l y wrong, a n d i t was n o t
too many y e a r s b e f o r e we h a d t o b u i l d a b u i l d i n g o f o u r own, w h i c h
has m o r e f l o o r s p a c e i n i t t h a n t h e e n t i r e C a t t l e C l u b b u i l d i n g d o e s .
H o w e v e r, w e w e r e v e r y f o r t u n a t e t o g e t i n t o t h e C a t t l e C l u b . P h y s i c a l l y ,
the b u i l d i n g i s a v e r y a t t r a c t i v e c l a s s i c a l Greek s t y l e b u i l d i n g i n
red b i r c k , a b o u t 5 0 ' w i d e a n d 2 0 0 ' l o n g a n d f o u r s t o r i e s h i g h a n d i t
backs i n t o t h e l a r g e p a r k i n g l o t w h i c h a l s o b a c k s i n t o b o t h t h e b a n k
and t h e P o s t O f f i c e , s o i t w a s e x t r e m e l y c o n v e n i e n t f r o m a n o p e r a t i n g
p o i n t o f v i e w . A d d i t i o n a l l y , t h e C a t t l e C l u b h a d a c o m p u t e r, w h i c h
we l a t e r b e g a n t o u s e f o r o u r m a i l i n g l i s t a n d f o r o t h e r p u r p o s e s .
And a d d i t i o n a l l y , t h e m a n a g e m e n t o f t h e C a t t l e C l u b w a s e x t r e m e l y
kind t o Brookstone and l e t u s have, f o r l i t t l e o r no consideration,
a number o f e x t r e m e l y handy t h i n g s l i k e t y p e w r i t e r s , t a b l e s a n d
other odds and ends which we needed v e r y b a d l y.
I t was a l l a l i t t l e b i t r o u g h when we moved t o Peterborough i n
F a l l o f 1969. W e h a d a mover come down f r o m P e t e r b o r o u g h a n d h e
gathered u p e v e r y t h i n g we h a d h e r e a n d moved u s o v e r t h e weekend we
were t r y i n g t o make t h e move w i t h a s l i t t l e d i s t u r b a n c e a s f a r a s
f u l f i l l i n g c u s t o m e r s o r d e r s was c o n c e r n e d a n d we came f a i r l y c l o s e .

�-8D i c k G i l b e r t , o u r new G e n e r a l M a n a g e r, h a d u n f o r t u n a t e l y n o t b e e n
able t o r e p o r t f o r w o r k a t Wo r t h i n g t o n ahead o f t h e move, a n d s o
had n o t b e e n i n d o c t r i n a t e d t o B r o o k s t o n e ' s w a y o f d o i n g b u s i n e s s .
He d i d h a v e m a i l o r d e r e x p e r i e n c e , f r o m B r e c k ' s o f B o s t o n , b u t
B r e c k ' s was n o t r u n t h e same a s B r o o k s t o n e . A t a n y r a t e , D i c k h a d
the handicap o f h a v i n g t o s e t u p e v e r y t h i n g i n Peterborough f o r a
company f o r w h i c h i n e f f e c t h e h a d n e v e r w o r k e d f o r , a n d h e a l s o h a d
a hundred percent green employees, none o f which had ever worked w i t h
Brookstone o r w i t h h i m b e f o r e . I t was q u i t e a scramble. D e l a n d and
I moved t o P e t e r b o r o u g h , a l t h o u g h we a c t u a l l y s t a y e d o u t o f t o w n ,
and s p e n t t h e w i n t e r u p t h e r e h e l p i n g g e t t h i n g s g o i n g a g a i n . I n
the course o f a l l o f t h i s , o u r p r i n t e r a l s o p u t a wrench i n o u r spokes
by m a i l i n g o u r e n t i r e l i s t a l l a t o n c e . W e h a d a s k e d f o r a s t a g g e r e d
m a i l i n g , s o t h a t we w o u l d n o t h a v e a n overwhelming wave o f o r d e r s t o
handle w h i l e we were m o v i n g i n t o o u r new q u a r t e r s i n P e t e r b o r o u g h ,
but somebody dropped t h e b a l l a n d m a i l e d e v e r y t h i n g a t t h e same t i m e .
We w e r e s w a m p e d . N e v e r t h e l e s s w e m a n a g e d t o g e t m o s t o f t h e o r d e r s
out t h e same d a y, r e g a r d l e s s .
As I s a i d , w e t r i e d t o d o e v e r y t h i n g a s e c o n o m i c a l l y a s p o s s i b l e . W e
never b o u g h t a n y t h i n g n e w. A l l o u r d e s k s , c h a i r s , t y p e w r i t e r s a n d
adding machines were b a r g a i n s s o u g h t o u t a t o d d p l a c e s . B r o o k s t o n e
s t i l l uses t h e candy s c a l e which we bought i n S p r i n g f i e l d f r o m a
dealer i n s c a l e s f o r g r o c e r y s t o r e s because n o t o n l y was i t c o n s i d e r a b l y c h e a p e r t h a n a r e g u l a r P i t n e y Bowes w e i g h i n g s c a l e f o r m a i l i n g
parcels, b u t i t was a c t u a l l y more c o n v e n i e n t a n d more a c c u r a t e . F o r
heavy p a r c e l s w e u s e d a n o l d P o s t O f f i c e s c a l e w h i c h w a s l o a n e d t o
us b y t h e l o c a l P o s t O f f i c e , s i n c e t h e y h a d a m o r e m o d e r n o n e . W e
t r i e d t o be economical i n every r e s p e c t . F o r example, I would go t o
c o n s i d e r a b l e l e n g t h s t o t e s t s p a c e a d v e r t i s i n g b y means o f c l a s s i f i e d
ads w h i c h w e r e w r i t t e n s o t i g h t l y t h a t t h e y o c c u p p i e d h a r d l y a n y
space a t a l l . I t i s e x p e n s i v e t o u s e a k e y i n a c l a s s i f i e d a d
because y o u a r e p a y i n g b y t h e w o r d . S o , t o r e d u c e t h i s e x p e n s e , I
concocted some k e y s b y s p e l l i n g B r o o k s t o n e i n v a r i o u s w a y s s u c h a s
Bookstone o r B o o k s t o r e o r B r o k s t o n e a n d s i m i l a r v a r i a t i o n s .
F o r t u n a t e l y, w e d o n ' t h a v e s t r e e t numbers o n R i v e r Road, s o we n e v e r
had t o p a y f o r a s t r e e t n u m b e r .
We e v e n s a v e d m o n e y o n s o m e o f o u r p r i n t i n g . I d i s c o v e r e d t h a t w e
c o u l d become a d e a l e r i n b u s i n e s s f o r m s a n d g e t t h e m w h o l e s a l e , s o
we d i d , a n d w e w e r e t h e o n l y c u s t o m e r .
We a l s o s a v e d a p i l e o f m o n e y b y d o i n g o u r o w n p h o t o g r a p h y . U n f o r t u n a t e l y, I d i d n o t have a v i e w camera a n d had t o d o t h e w h o l e t h i n g
w i t h my H a s s e l b l a d . T h i s i s a v e r y f i n e c a m e r a b u t i t i s n o t d e s i g n e d
for closeup photography o f products t o go i n t o a catalog. H o w e v e r,
i t d i d t h e j o b . O n t h e o t h e r h a n d , t h i s r e q u i r e d t a k i n g some o f t h e
shots a s o f t e n a s f i f t e e n o r t w e n t y t i m e s u n t i l t h e r e s u l t was a c c e p t a b l e .
Yo u s e e , p a r t o f t h e t r o u b l e w a s t h a t I a m n o t a n a r t i s t , a n d t h e r e f o r e
I was n o t a b l e t o do a s good a j o b o f r e t o u c h i n g as I m i g h t have. I
had e i g h t y e a r s o f e x p e r i e n c e a s a m e c h a n i c a l d r a f t s m a n a n d w a s a b l e
to do t h e necessary as f a r as s t r a i g h t l i n e s a r e concerned o r those
which c o u l d b e f i t t e d a r o u n d f r e n c h c u r v e s , b u t t o a t t e m p t t o u s e
an a i r b r u s h t o c h a n g e t h e l i g h t i n g o n a p r o d u c t w a s o u t o f t h e q u e s t i o n .
The p o l i c y o n i l l u s t r a t i o n s w a s t h a t t h e y s h o u l d b e a s s h a r p a s
possible and p e r f e c t l y honest. I n o t h e r words what I was t r y i n g t o
do w i t h b o t h t h e p h o t o g r a p h s a n d t h e c o p y f o r t h e c a t a l o g w a s t o m a k e
up f o r t h e f a c t t h a t t h e c u s t o m e r w a s a t a d i s t a n c e h e w o u l d h a v e

�- 9 --

preferred, o f course, t o have examined t h e products p h y s i c a l l y and
t o h a v e made t h e p u r c h a s e f a c e - t o - f a c e o v e r t h e c o u n t e r a n d I f e l t
t h a t we s h o u l d t r y t o a p p r o a c h t h a t c o n d i t i o n a s much a s p o s s i b l e .
We d e v i s e d v a r i o u s w a y s t o k e e p t r a c k o f t h i n g s . F o r i n s t a n c e t h e
catalogs a l l h a d p r e f i x e s t o t h e c a t a l o g numbers. T h e o r i g i n a l
catalog, f o r i n s t a n c e , c o n t a i n e d c a t a l o g numbers p r e f i x e d b y 65A.
This meant t h a t t h i s was t h e f i r s t c a t a l o g o f 1965. I was o p t i m i s t i c
enough, i n t h o s e d a y s , t o t h i n k I m i g h t g e t o u t m o r e t h a n o n e c a t a l o g
in a y e a r, i f y o u can b e l i e v e i t . T h e f a c t i s t h a t I d i d n ' t g e t o u t
the n e x t one t i l 1967, a n d I worked l i k e a dog t o accomplish t h a t .
The i d e a o f t h e p r e f i x t o t h e c a t a l o g n u m b e r w a s t o b e a b l e t o
i d e n t i f y a customer o r d e r a s t o what c a t a l o g h e was o r d e r i n g f r o m
without asking him t o provide t h i s information.
We w e r e e x t r e m e l y h a n d i c a p p e d b y o u r s m a l l s i z e . F o r i n s t a n c e ,
l o t s o f vendors would not supply us w i t h products because our o r d e r s
were t o o l i t t l e . T h e E m p i r e B r u s h Company i s n o n g r a t a a t B r o o k s t o n e
because when we p u t o u t o u r f i r s t c a t a l o g we h a d o n e o f t h e i r w i r e
brushes i n i t a n d when I p l a c e d t h e o r d e r t h e y r e f u s e d i t because
i t was t o o s m a l l , d e s p i t e t h e f a c t t h a t I had p r e v i o u s l y checked
w i t h t h e m a s t o w h a t t h e i r minimum o r d e r was. I d o u b t v e r y much
that anyone w i l l p u t an Empire brush i n o u r c a t a l o g again. A n o t h e r
headache w a s t h e f a c t t h a t w e h a d n o Dun &amp; B r a d s t r e e t l i s t i n g o r
r a t i n g and l o t s o f people f e l t we were n o t even worth answering
when w e s e n t i n i n q u i r i e s . A c l a s s i c e x a m p l e w a s t h e P e t e r s o n
M a n u f a c t u r i n g C o m p a n y, m a k e r s o f t h e f a m o u s l i n e o f v i s e - g r i p t o o l s ,
t o whom I w r o t e w h e n w e w e r e i n t h e e a r l y s t a g e s o f c r e a t i n g t h e
f i r s t c a t a l o g , a s k i n g t h a t t h e y send a catalog and p r i c e s . T h e
r e p l y, a l m o s t w o r d f o r word, w a s t h a t t h e y c o u l d g i v e u s n o c o n s i d e r a t i o n u n l e s s we s e n t them t h r e e t r a d e r e f e r e n c e s a n d one bank
reference. T h i s d e s p i t e t h e f a c t t h a t a l l we h a d a s k e d f o r was a
catalog and p r i c e s . L a t e r we began t o b e hounded b y Dun &amp; B r a d s t r e e t
wanting a l l s o r t s o f i n f o r m a t i o n w h i c h we d i d n o t w a n t t o d i v u l g e .
The r e a s o n w e d i d n o t w a n t t o d i v u l g e i t w a s t h a t t h e n u m b e r s w e r e
so t i n y t h a t w e f e l t t h a t w e w o u l d s i m p l y b e l a u g h e d a t a n d t h a t
we w o u l d n o t b e l o o k e d u p o n f a v o r a b l y b y a n y o n e w h o g o t a D &amp; B
report on us.
A n o t h e r q u e s t i o n t h a t i s a s k e d i s h o w d i d y o u manage t o c o r r e s p o n d
w i t h a l l t h e European and o t h e r f o r e i g n s u p p l i e r s w i t h t h e language?
The a n s w e r i s t h a t I h a v e s p o k e n F r e n c h s i n c e I w a s a c h i l d , a n d a t
v a r i o u s s t a g e s o f m y l i f e I h a v e a l s o s p o k e n German a n d S p a n i s h a n d
have d o n e some t r a n s l a t i n g f r o m I t a l i a n . S o I w a s a b l e t o g e t a l o n g
w e l l enough. T h i s was n o t t o s a y t h a t f r o m t h e b e g i n n i n g o f t h e
business I c o u l d w r i t e l e t t e r s i n any o f t h e s e languages o r e a s i l y
read r e p l i e s i n t h e s e l a n g u a g e s . W h a t I mean i s t h a t m o s t o f
them c o u l d h a n d l e E n g l i s h , s o m e w e l l some p o o r l y , a n d my p r o b l e m
was p r i m a r i l y a r o u n d t h e q u e s t i o n o f r e a d i n g t h e i r c a t a l o g s , w h i c h
I managed t o d o w i t h a s m a l l c o l l e c t i o n o f d i c t i o n a r i e s a n d my
r e c o l l e c t i o n s o f t h e s e v a r i o u s l a n g u a g e s . I d i d do some c o r r e s p o n d ing i n French, which I can do i n e i t h e r d i r e c t i o n , b u t I can not
do s o i n t h e o t h e r l a n g u a g e s .

�-10-

We w e r e a b l e q u i t e e a r l y t o g e t s o m e e x c l u s i v e p r o d u c t s f o r
o u r s e l v e s . T h e o u t s t a n d i n g e x a m p l e i s p r o b a b l y t h e # 11 0 7 H o l d i n g
F i x t u r e . T h i s was o r i g i n a l l y purchased f r o m one o f t h e d i s t r i b u t o r s
o f t o o l s f o r j e w e l e r s , a n d was made somewhere i n t h i s c o u n t r y.
H o w e v e r, w e w e r e n e v e r a b l e t o l o c a t e t h e m a n u f a c t u r e r . E v e n t u a l l y ,
in t h e course o f scouting around f o r products we ran across a
Japanese m a n u f a c t u r e r o f j e w e l e r s ' t o o l s , a n d t h e n d i s c o v e r e d t h a t
he w o u l d b e w i l l i n g t o m a k e t h e # 1 1 0 7 f o r u s . A c c o r d i n g l y , I
asked f o r a number o f i m p r o v e m e n t s i n t h e q u a l i t y o f t h e p r o d u c t ,
and t h e r e s u l t w a s t h a t w e h a d b y f a r t h e b e s t h o l d i n g f i x t u r e
in the business, and a t a considerably lower p r i c e as w e l l . T h i s
continues t o t h e p r e s e n t d a y.
We h a d q u i t e a l o t o f t r o u b l e w i t h d o m e s t i c m a n u f a c t u r e r s n o t
a n s w e r i n g o u r i n q u i r i e s . T h i s p u z z l e d me c o n s i d e r a b l y , a n d I c o u l d
hardly t h i n k t h a t a l l o f them were s o c a r e f u l about c r e d i t m a t t e r s
that t h e y l o o k e d up each and e v e r y i n q u i r y i n Dun &amp; B r a d s t r e e t a n d
i n s t r u c t e d t h e i r salesmen a c c o r d i n g l y. A f t e r c o n s i d e r a b l e research
t h e m y s t e r y w a s f i n a l l y c l e a r e d u p . I t w o r k s t h i s w a y. T h e s a l e s
manager i s t o o i m p o r t a n t t o w o r r y a b o u t t h e d a y t o d a y b u s i n e s s .
He i s o u t p l a y i n g g o l f . S o h i s s e c r e t a r y i s g i v e n t h e j o b o f
sending a n y i n q u i r i e s t h a t come i n o u t t o t h e salesmen, o r
m a n u f a c t u r e r ' s r e p a s t h e case may b e . T h e s e men, i n t u r n , l o o k
at t h e a d d r e s s , a n d i f i t i s i n a n i n c o n v e n i e n t p a r t o f t h e i r
t e r r i t o r y , t h e y t h r o w t h e i n q u i r y a w a y, k n o w i n g p e r f e c t l y w e l l
t h a t t h e s a l e s manager i s t o o b u s y p l a y i n g g o l f e v e r t o f o l l o w u p
as t o w h a t h a p p e n e d t o a n y i n q u i r y . A t a n y r a t e , t h i s w a s e x t r e m e l y
f r u s t r a t i n g , because l i t e r a l l y hundreds o f o u r l e t t e r s went
unanswered.
Speaking o f t h e i n c i d e n c e o f d i s a p p o i n t m e n t , i t was a l w a y s e x t r e m e l y
high because we had r a t h e r h i g h s t a n d a r d s f o r o u r p r o d u c t s . I t
would g o s o m e t h i n g l i k e t h i s . I w o u l d w r i t e , l e t u s s a y, f i f t y
letters t o assorted would-be suppliers world wide. T h e s e were
people who manufactured something o r o t h e r w h i c h I t h o u g h t h a d
some k i n d o f p o t e n t i a l , o r t h e y w e r e g e n e r a l m a n u f a c t u r e r s o f
tools, a n d I hoped I would f i n d something i n t e r e s t i n g i n t h e i r
catalogs. O f t h e f i f t y o r so l e t t e r s , I would get perhaps
ten r e p l i e s and then I would go through t h e i r catalogs and p r i c e
l i s t s a n d p e r h a p s o r d e r t w o s a m p l e s a n d when t h e samples f i n a l l y
arrived i n t h e morning m a i l , which was always a high p o i n t o f
the d a y, I w o u l d e a g e r l y unwrap t h e p a r c e l s , much l i k e a c h i l d a t
Christmas, a n d i n v a r i a b l y, l e t u s s a y, o n e o f t h e two would be a n
absolute dog. T h e o t h e r would l o o k q u i t e promising so I would r u n
up t o m a y w o r k s h o p a n d p u t i t t o i m m e d i a t e u s e t o s e e h o w w e l l
i t worked, a n d most o f t h e t i m e i t d i d n ' t w o r k w e l l enough a n d
d i d n ' t make t h e grade i n t o t h e c a t a l o g .

�- 11 That B r o o k s t o n e i s j u s t g e t t i n g i n t o t h e s t o r e b u s i n e s s , a n d
j u s t g e t t i n g i n t o t h e g i f t c a t a l o g b u s i n e s s , d o e s n o t mean t h a t
these a r e new i d e a s . R i g h t f r o m t h e o u t s e t , I f e l t t h a t we
were p o s s i b l y m a k i n g a m i s t a k e i n s e t t i n g u p a company t o s e l l
p r o d u c t s t o men, w h i c h i s i n h e r e n t i n s e l l i n g t o o l s . I s a i d t o
Deland a number o f t i m e s t h a t w e w e r e w o r k i n g o n t h e w r o n g e n d
o f t h e b a n k a c c o u n t a n d t h a t w e s h o u l d b e s e l l i n g t h e women,
who h a v e a l l t h e m o n e y. O r a t l e a s t t h e y s p e n d i t . A s f o r t h e
store we had i n e f f e c t had one f r o m t h e b e g i n n i n g because we
had f r o m t h e o u t s e t q u i t e a w a l k - i n t r a d e . T h e n u m b e r o f p e o p l e
and t h e n u m b e r o f d o l l a r s w a s n o t v e r y e x c i t i n g , s i n c e t h e
b u s i n e s s w a s t i n y a n y w a y, b u t p r i m a r i l y b e c a u s e W o r t h i n g t o n i s
r e a l l y o f f t h e map a n d a l o n g w a y f o r a l m o s t a n y o n e t o come.
Besides w h i c h , w e d i d n ' t have a n y l a r g e number o f p e o p l e i n t h e
country who knew a n y t h i n g a b o u t u s a t a l l . B u t we c e r t a i n l y
s t r o n g l y b e l i e v e d we c o u l d e v e n t u a l l y g e t i n t o t h e s t o r e b u s i n e s s .
We d i d n ' t d o i t i m m e d i a t e l y h e r e b e c a u s e i t d i d n ' t s e e m p r a c t i c a l
because o f t h e l o c a t i o n , a n d s i m i l a r t h i n k i n g p r e v a i l e d a t
Peterborough u n t i l we g o t t o b e o f f a i r s i z e u p t h e r e .
Part o f t h e b a s i c philosophy f r o m t h e v e r y beginning was t h a t
we d i d n o t k n o w w h e t h e r B r o o k s t o n e w o u l d b e a n i n d u s t r i a l s u p p l i e r
o f t o o l s o r a consumer s u p p l i e r o f t o o l s o r b o t h . S i n c e I am a
great b e l i e v e r i n l e t t i n g t h e market p l a c e t e l l you what t h e
answers a r e , I d e c i d e d t h a t w e w o u l d s i m p l y o f f e r t h e b e s t t o o l s
we c o u l d f i n d a n d n o t s e t t h e b u s i n e s s u p i n e i t h e r d i r e c t i o n .
The r e s u l t w a s t h a t w e d i d a c o n s i d e r a b l e c o m m e r c i a l b u s i n e s s
from t h e o u t s e t a n d I am s t i l l n o t s u r e b u t t h a t we m i g h t have
been w e l l a d v i s e d t o g o c o m m e r c i a l f r o m t h e o u t s e t . I t h i n k i f
I had t o do i t over again, I would have produced two catalogs
one f o r t h e i n d u s t r i a l s a l e s a n d o n e f o r t h e c o n s u m e r. A p r o b l e m
we r a n i n t o i n t h i s r e s p e c t i s t h a t c o n s u m e r p r i c e s a r e u s u a l l y
higher than i n d u s t r i a l n e t . T h e reason f o r t h i s i s t h a t i n d u s t r i a l
companies a r e e x p e c t e d t o o r d e r m o r e , a n d more f r e q u e n t l y , a n d
thus t h e y g e t l o w e r p r i c e s . S o my p r o b l e m was, h o w t o s e l l i n
one c a t a l o g a t t w o p r i c e s . T h e o n l y a n s w e r I w a s a b l e t o t h i n k
o f was t o o f f e r o u r p r o d u c t s a t s o much f o r a n o r d e r o f o n l y o n e
and a l o w e r p r i c e i f y o u o r d e r e d t h r e e o r m o r e . T h e r e a s o n f o r
p i c k i n g t h r e e was t h a t I f e l t t h a t i f I o f f e r e d i t f o r t w o o r
more, n e i g h b o r s m i g h t g e t t o g e t h e r o n me a n d I w o u l d g i v e
i n d u s t r i a l n e t t o consumers who s h o u l d have p a i d l i s t . A v e r y
i n t e r e s t i n g outcome o f t h i s p r i c i n g s y s t e m was t h a t w h i l e i t
d i d n ' t seem t o have any p a r t i c u l a r l y g r e a t e f f e c t o n o u r i n d u s t r i a l
business, i t seemed t o d o v e r y w e l l w i t h t h e consumers. E v i d e n t l y
the i d e a o f b u y i n g t h r e e o f something, w h e t h e r t h e y needed i t o r
not, a t a comparative bargain, was i r r e s i s t i b l e .
We a l w a y s t r i e d t o d o e v e r y t h i n g a s w e l l a s p o s s i b l e , a s
thoroughly as possible and as completely as possible and as
e f f i c i e n t l y a s p o s s i b l e . I d o n ' t mean t h i s i n a s e n s e o f b r a g g i n g
because I ' m s u r e we w e r e u n a b l e t o d o i t t h a t w a y 100%, b u t my
theory o f managing a business i s t h a t y o u s h o u l d compete w i t h t h e
competition n o t i n j u s t one o r two ways, s u c h as p r i c e o r product
or s t y l e , b u t y o u should compete w i t h them on e v e r y p o s s i b l e f r o n t
or l e v e l t h a t you possibly can. I n o t h e r words, f o r instance,
you h a v e a m o r e a t t r a c t i v e l e t t e r h e a d , y o u r b i l l i n g p r o c e d u r e s
are more e f f e c t i v e , y o u have b e t t e r r e l a t i o n s w i t h y o u r s u p p l i e r s ,

�-12you h a v e b e t t e r r e l a t i o n s w i t h y o u r c u s t o m e r s , y o u h a v e a b e t t e r
looking b u i l d i n g , y o u keep i t c l e a n e r, y o u h i r e b e t t e r people,
you s i m p l y , i n a w o r d , d o e v e r y s i n g l e t h i n g y o u c a n t h i n k o f a
l i t t l e b i t b e t t e r and a l l these f r a c t i o n s o f a percent o f
advantage o v e r t h e n e x t g u y w i l l r e a l l y a d d u p t o s o m e t h i n g i n
the end.
I ' m p r o b a b l y t h e o n l y s m a l l company p r e s i d e n t w i t h i n a f e w y a r d s
o f h e r e w h o i s h a p p y t o b e u n n e c e s s a r y. T h i s w a s a d e l i b e r a t e
p o l i c y , I f e l t t h a t w e c o u l d n o t h a v e a p r o p e r management i n t h i s
company, a n d p r o p e r c o n t i n u a n c e a f t e r my e v e n t u a l r e t i r e m e n t , i f
I c o n t i n u e d t o b e e s s e n t i a l t o t h e b u s i n e s s . I w a n t e d v e r y much
t o become u n n e c e s s a r y b y v i r t u e o f a c q u i r i n g a management t h a t
could g e t a l o n g w e l l w i t h o u t me. I t h a s a l s o been t h e company's
policy from the outset t o constantly experiment. T h e s e e x p e r i ments r u n i n v a r i o u s d i r e c t i o n s . F o r i n s t a n c e , o n e o f t h e f i r s t
experiments we r a n h e r e a t W o r t h i n g t o n was w h e t h e r o r n o t we
should i n s u r e p a r c e l s . W e d i d n ' t g u e s s a t i t , w e s i m p l y k e p t
t r a c k o f t h e number o f p a r c e l s a n d t h e i n s u r a n c e t h a t w o u l d h a v e
been p a i d h a d we i n s u r e d t h e m a n d t h e e v e n t u a l n u m b e r o f c l a i m s ,
t h e i r v a l u e , a n d we s i m p l y c o m p a r e d t h e c o s t w i t h t h e e x p e n s e s .
The o u t c o m e w a s t h a t i t w o u l d h a v e c o s t u s t e n t i m e s a s m u c h t o
insure t h e p a r c e l s as i t would have s i m p l y t o pay t h e l o s s e s
o u r s e l v e s , a n d t h i s i s t h e way i t ' s been e v e r s i n c e . B r o o k s t o n e
continues t o keep t e s t i n g a l l k i n d s o f t h i n g s b o t h as t o i n t e r n a l
o p e r a t i o n a n d m e t h o d s , a n d a s t o v a r i o u s means o f p r o m o t i o n .
The d a y w h e n t h e company s t o p s a l o t o f t h i s e x p e r i m e n t i n g w i l l
be t h e d a y w h e n i t b e g i n s t o d i e .
We s t a r t e d o u t p r o m o t i n g t h e b u s i n e s s e n t i r e l y b y s p a c e a d v e r t i s ing, p r i m a r i l y because i t worked. I t worked e x t r e m e l y w e l l f o r
s e v e r a l y e a r s a n d we e v e n made money o n i t a n d w e a c q u i r e d q u i t e
a number o f names t h e r e b y , a n d c o n v e r t e d a n u m b e r o f t h e m t o
customers. T h e r e a s o n we d i d n ' t g o i n t o l i s t s , a t l e a s t i n i t i a l l y, i s t h a t we were t o o s m a l l t o be o f any i n t e r e s t t o any l i s t
b r o k e r s . I n f a c t , o n e o f t h e m o s t w e l l known b r o k e r s i n t h e
business, w r o t e u s a l e t t e r i n t h e e a r l y s t a g e s o f t h e b u s i n e s s ,
when w e w e r e c o r r e s p o n d i n g a b o u t s o m e p o s s i b l e l i s t t o t e s t , t h a t
they were d i s c o n t i n u i n g s e r v i c e , b e c a u s e o n r e f l e c t i o n i t became
a p p a r e n t t o t h e m t h a t B r o o k s t o n e w o u l d n e v e r n e e d e n o u g h names
to be o f any i n t e r e s t t o them. I would n o t b e s u r p r i s e d i f a t
p r e s e n t w e r e n t e n o u g h names i n a n d o u t t o e x c e e d t h e e n t i r e
volume o f b u s i n e s s t h a t b r o k e r i s d o i n g .
As I t h i n k o f i t , w i t h c u r r e n t e x p e r i e n c e , I a m r e a l l y s u r p r i s e d
t h a t we w e r e a b l e t o s t a r t t h i s b u s i n e s s f r o m s c r a t c h . I f y o u
r e a l i z e t h e i m p o r t a n c e t o a m a i l o r d e r company o f i t s l i s t , a n d
remember t h a t w e h a d t o s t a r t w i t h n o names a t a l l , I t h i n k i t
is a l i t t l e b i t miraculous.
I s h o u l d a d d t h a t I d i d a l l t h e a d v e r t i s i n g . W e h a d t h e same
t r o u b l e w i t h t h e a d v e r t i s i n g a g e n c i e s a s we d i d w i t h l i s t b r o k e r s .
We w e r e t o o s m a l l , a n d o f n o i n t e r e s t t o t h e m w h a t s o e v e r. T h e
only ones t h a t would pay any a t t e n t i o n t o u s i n t h e e a r l y d a y s ,
were s o i n c o m p e t e n t t h a t i t w a s o b v i o u s t h a t e v e n a n i n s i g n i f i c a n t
customer w a s h e l p f u l t o t h e m . S o a s I s a y , I w r o t e a l l t h e a d s ,
placed a l l t h e ads, m a i n t a i n e d t h e schedule and t h i s worked o u t

�-13q u i t e w e l l . H o w e v e r , w e d i d n o t g e t b a c k t h e 15% c o m m i s s i o n ;
the p u b l i c a t i o n s merely pocketed t h a t , w h i c h o f course t h e y were
e n t i t l e d t o do. I n e v e r t h o u g h t we were b i g enough t o s e t u p a
f a l s e a d v e r t i s i n g a g e n c y o f o u r own, a s h a v e some o f t h e m a i l
order companies t h a t a r e now o f about o u r s i z e .
We w e r e b a b e s i n t h e w o o d s a t t h e m e e t i n g s o f t h e M a i l A d v e r t i s i n g C l u b a n d t h e New E n g l a n d M a i l O r d e r A s s o c i a t i o n , o f w h i c h I
am n o w p r e s i d e n t . I t w a s v e r y i n t e r e s t i n g t o u s t o b e a b l e t o
rub e l b o w s w i t h a l l t h e s e e x p e r t m a i l o r d e r o p e r a t o r s , w h o h a d
a l l t h e answers t o a l l t h e questions t h a t we c o u l d pose. T h e y
were v e r y k i n d t o u s a n d I t h i n k t h a t m e m b e r s h i p i n t h e s e o r g a n i zations was a v i t a l t h i n g i n o u r e d u c a t i o n s .
I t h i n k another t h i n g t h a t was good f o r us was t h e f a c t t h a t I
had n o t o n l y p e r s o n a l l y t e s t e d i n a c t u a l u s e e v e r y t o o l t h a t
ever went i n t o o u r c a t a l o g s , b u t a l s o I h a d had, a s i t happens,
such a w i d e d i v e r s i t y o f e x p e r i e n c e i n u s i n g t o o l s m y s e l f f o r
almost e v e r y c o n c e i v a b l e purpose, t h a t none o f t h e s e t o o l s t h a t
appeared w e r e i n a n y w a y s t r a n g e t o me o r i n d o u b t a s t o t h e i r
u t i l i t y . L o o k i n g a t some o t h e r p e o p l e i n t h e c a t a l o g b u s i n e s s
I c a n s e e t h a t a g o o d many o f t h e m e v i d e n t l y d o n o t k n o w t h e i r
p r o d u c t s t o o w e l l a n d i n t o o many c a s e s h a v e n o t t e s t e d them.
I am o f t e n asked b y what magic d o I s e l e c t p r o d u c t s f o r o u r
catalogs, o r b y what magic d o we c o l l e c t i v e l y s e l e c t p r o d u c t s
for our catalog so that they are successful. I t e l l them that
in f a c t we a r e n o t s u c c e s s f u l , w e a r e m o s t l y unsuccessful. I t
was a n i n t e r e s t i n g p o i n t , I t h i n k , i n t h e h i s t o r y o f t h e c o m p a n y,
when o u r n e w e m p l o y e e s i n P e t e r b o r o u g h , a c o u p l e o f y e a r s a g o ,
were g e t t i n g a l i t t l e t o o b i g f o r t h e i r p a n t s a n d w e r e b e g i n n i n g
t o make pronouncements a s t o w h i c h o f t h e p r o p o s e d p r o d u c t s w o u l d
s e l l a n d w h i c h would n o t , w i t h , I t h o u g h t , much t o o much s e l f assurance. S o I i n s t i t u t e d a r a t i n g system i n w h i c h each p r o d u c t
t h a t was approved a t a p r o d u c t m e e t i n g was v o t e d upon a s t o i t s
future success i n t h e next catalog. T h i s v e r y d r a m a t i c a l l y and
c o n c l u s i v e l y proved t h a t none o f u s knew what we were t a l k i n g
about a n d t h a t we a v e r a g e d a b o u t t w o t h i r d s w r o n g . A n d t h e r e was
no m e m b e r o f t h e g r o u p w h o s e e m e d t o h a v e a n y e x p e r t i s e o v e r t h e
others i n f o r e c a s t i n g the sales success o f any product. T h i s
was a l l v e r y m u c h i n k e e p i n g w i t h t h e B r o o k s t o n e t r a d i t i o n o f
"don't b u l l s h i t , t e s t i t " .
Do I f o r e s e e a n e n d t o t h e g r o w t h o f t h e B r o o k s t o n e C o m p a n y ' r
Well t h e answer t o t h a t : i t depends o n t h e management. T h e r e i s
certainly not a single t h i n g on the horizon which i s inherent
which w o u l d p r e v e n t u n l i m i t e d g r o w t h o f t h i s company a n d i t
ought t o b e f a i r l y easy t o d o i n f a c t . T h e r e i s v e r y c o n s i d e r able room f o r expansion a l o n g t h e l i n e s p r e s e n t l y i n hand and
certainly i t would not be very hard t o t h i n k o f a couple o f
d o z e n o t h e r w a y s i n w h i c h w e c o u l d e x p a n d t h e c o m p a n y.
Speaking o f e x p a n s i o n , I t h i n k i t i s somewhat i n t e r e s t i n g t h a t
Brookstone has gone i n t o a c o u p l e o f divergences f r o m i t s r e g u l a r
business, namely t h e g i f t c a t a l o g and now t h e s t o r e s o u t s i d e o f
Peterborough, i n t e r n a l l y r a t h e r t h a n b y a c q u i s i t i o n . T h i s goes
back i n some ways t o w h a t I d i d b e f o r e D e l a n d a n d I s t a r t e d

�-14Brookstone. I t h o u g h t I m i g h t b u y a b u s i n e s s , a n d we s p e n t q u i t e
a l o t o f t i m e l o o k i n g around a t businesses t h a t were a v a i l a b l e
and most o f t h e m were n o t w o r t h b u y i n g . T h e u s u a l s i t u a t i o n w a s ,
i n e f f e c t , a s i f t h e owner h a d s a i d , " 1 s t a r t e d t h i s damn t h i n g
and I ' v e n e v e r made a d i m e o n i t o r i n f a c t I ' v e l o s t a l o t o f
money, b u t n e v e r t h e l e s s i t h a s ' p o t e n t i a l ' a n d t h e r e f o r e y o u
should n o t o n l y b u y me o u t b u t y o u s h o u l d p a y me a premium".
We l l , B r o o k s t o n e h a s h a d a c o u p l e o f o p p o r t u n i t i e s t o make a c q u i s i t i o n s and, though I a d m i t t h a t t h e y were n o t p a r t i c u l a r l y
a t t r a c t i v e f o r t h e most p a r t , t h e t r u t h o f t h e m a t t e r i s t h a t I ' m
not s u r e t h a t e x t e r n a l a c q u i s i t i o n i s t h e r i g h t t h i n g . I t may
be i n some c a s e s b u t i n most c a s e s i t p r o b a b l y i s n o t . C o n s i d e r
for i n s t a n c e t h e g i f t c a t a l o g which p u t s u s i n t o a t o t a l l y d i f f e r ent b u s i n e s s f r o m t h e o n e t h a t w e ' v e b e e n i n , e x c e p t o f c o u r s e
t h a t i t happens t o b e s t i l l i n m a i l o r d e r a n d t h e r e f o r e l e t s u s
use o u r accumulated knowledge a n d f a c i l i t i e s , b u t t h e p r i c e f o r
admission was a maximum r i s k o f somewhere a r o u n d $ 4 0 , 0 0 0 o r
$ 5 0 , 0 0 0 , a n d e v e n t h a t w a s n o t t h e r e a l s t o r y because t o h a v e
a c t u a l l y r i s k e d t h a t much we w o u l d h a v e h a d t o h a v e t h e t r i a l
g i f t c a t a l o g o f 1975 be a t o t a l f l o p , a n d f l o p s a r e f l o p s b u t
I ' v e never heard o f anything t h a t d i d n ' t s e l l anything, s o presumably e v e n i f w e ' d had a v e r y b a d f a i l u r e we w o u l d h a v e l o s t o n l y
$20,000 o r $ 2 5 , 0 0 0 o r l e s s , r a t h e r t h a n t h e w h o l e $ 4 0 , 0 0 0 o r
$50,000. W e l l t h i s i s a n i c e t h i n g , i t ' s i n h e r e n t i n t h e m a i l
order b u s i n e s s . Y o u c a n s t a r t s m a l l , c e r t a i n l y s m a l l e r t h a n y o u
can s t a r t a s t o r e , i t ' s c o s t i n g u s a l o t more t o s t a r t t h e s t o r e
i n Boston t h a t i t d i d t o s t a r t t h e g i f t c a t a l o g . T h e a d v a n t a g e
of doing i t i n t e r n a l l y i s a combination o f t h e l o w p r i c e o f
admission a n d t h e a b i l i t y t o c o n t r o l t h e t h i n g f r o m t h e b e g i n n i n g .
By c o n t r a s t i f y o u g o o u t a n d b u y somebody e l s e ' s company, e i t h e r
you b u y someone i n d i s t r e s s a n d hope t h a t y o u a r e r i g h t i n assuming t h a t y o u c a n t u r n i t a r o u n d , o r y o u b u y somebody who i s b e i n g
successful a n d who t h e r e f o r e e x p e c t s a n d c a n g e t a premium a n d
then y o u ' v e g o t a p r o b l e m t o w o r k down t h e good w i l l o r b l u e s k y
or w h a t e v e r y o u want t o c a l l i t t h a t y o u ' v e b o u g h t . A n d w h i l e
you may i n c r e a s e y o u r a n n u a l s a l e s a n d p o s s i b l y y o u r e a r n i n g s p e r
share b y t h i s r o u t e , i t ' s q u e s t i o n a b l e j u s t w h a t y o u ' v e a c c o m p l i s h ed u n t i l y o u ' v e worked down t h e b l u e s k y. S o anyway, I t h i n k t h e
r i g h t w a y t o o p e r a t e f o r B r o o k s t o n e , f o r t h e moment a t l e a s t , i s
by i n t e r n a l g r o w t h , t h o u g h I c e r t a i n l y w o u l d n ' t s t a n d i n t h e w a y
o f a n a c q u i s i t i o n i f i t w a s c l e a r t o me a t l e a s t t h a t t h e a d v a n t a g e s
f a r outweighed t h e d i s a d v a n t a g e s .
This a d v a n t a g e o f B r o o k s t o n e ' s , o r a n y m a i l o r d e r company's
a b i l i t y t o s t a r t s m a l l o r t o t e s t , i s b o r n o u t b y w h a t happened
to u s when w e s t a r t e d t h i s company. W e s t a r t e d w i t h a $ 5 0 0
i n v e n t o r y. I c a n ' t c o n c e i v e o f a s t o r e s e l l i n g much o f a n y t h i n g
t h a t w e m i g h t h a v e s t a r t e d i n P i t t s f i e l d l e t ' s s a y, w i t h o n l y
$500 w o r t h o f i n v e n t o r y, n o t t o m e n t i o n f i x t u r e s , a l e a s e , a n d
a f e w o t h e r t h i n g s . T h i s b r i n g s u s t o another t h i n g which I
think i s important, a t l e a s t as f a r as the general public i s
concerned. B r o o k s t o n e seems t o me t o b e a c l a s s i c example o f t h e
f a c t t h a t d e s p i t e a l l t h e do-goodism, a l l t h e l i b e r a l s , a l l t h e
l e f t i s t s , a l l t h o s e p e o p l e who f e e l t h a t e g a l i t a r i a n i s m i s t h e
only t h i n g t h a t w e s h o u l d b e s h o o t i n g f o r a n d who o b j e c t v e r y ,
very much t o anybody making a n y money, B r o o k s t o n e p r o v e s t h a t
a c o u p l e o f p e o p l e who h a v e a r e a s o n a b l e d e v o t i o n t o d u t y c a n ,
even i n t h i s d a y and a g e , make t h e m s e l v e s some r e a l money b y
s t a r t i n g u p a b u s i n e s s o f t h e i r own, a n d w i t h o u t a huge amount

�-15o f c a p i t a l e i t h e r . W e n e v e r i n v e s t e d a n y money i n t h i s b u s i n e s s
t h a t ' s worth mentioning. I n o t h e r words, t h i s i s s t i l l t h e land
of o p p o r t u n i t y, b e l i e v e i t o r n o t . A n d w h a t ' s more, I was q u i t e
free t o do t h i s . I d i d not have t o get any k i n d o f license o r
permission t o s t a r t a business. I d i d n ' t have t o get any l i c e n s e
or p e r m i s s i o n t o d o my own i m p o r t i n g . I d i d n ' t h a v e t o g e t
permission t o m a i l my c a t a l o g s o r i n f a c t permission t o d o a n y thing. W e j u s t went ahead and d i d i t . S o a t l e a s t t o t h a t
extent i t s t i l l i s a f r e e c o u n t r y. T h e o t h e r s i d e o f t h e c o i n
is, o f course, t h a t Brookstone i s not a c a p i t a l intensive
business. W e d i d n o t h a v e t o i n v e s t a v a s t amount o f money i n
b u i l d i n g s a n d m a c h i n e r y, a s we w o u l d h a v e , f o r i n s t a n c e , i f we
had s t a r t e d a m a c h i n e s h o p , o r a p r i n t i n g p l a n t , o r s o m e t h i n g o f
that s o r t . B r o o k s t o n e was e n t i r e l y s e l f - f i n a n c i n g a n d operated
e n t i r e l y on i n t e r n a l l y generated funds u n t i l e v e n t u a l l y we f e l t
t h a t w e h a d t o h a v e m o r e e q u i t y f r o m o u t s i d e a n d b o r r o w e d some
$250,000 f r o m a w e l l - k n o w n v e n t u r e c a p i t a l f i r m , w h i c h i s a v e r y
small p e r c e n t a g e . W e d i d n ' t a c t u a l l y b o r r o w i t , w h a t I mean t o
say i s t h a t w e g o t f i n a n c i n g f r o m t h e m t o t h a t e x t e n t . W h a t
t h e y d i d i n e f f e c t w a s t o l e n d u s t h e money o n a c o n v e r t a b l e
note b y w h i c h t h e y end u p w i t h a s m a l l p e r c e n t a g e o f t h e s t o c k
o f t h e company a t t h e i r o p t i o n . I t h i n k we h a d t o g o t h i s
route, a l t h o u g h I suspect we c o u l d have squeaked by w i t h o u t i t
i f we had been w i l l i n g t o s a c r i f i c e a l i t t l e b i t o f growth.
I should add that our building r e f l e c t s t h e k i n d o f t h i n k i n g I
f e e l i s n e c e s s a r y t o d o t h i n g s r i g h t . W h e n i t came t i m e t o g e t
i n t o o u r own b u i l d i n g , I s a i d t o R i c k t h a t I wanted u s t o d e s i g n
t h e f i n a l b u i l d i n g n o w, n o t i n d e t a i l , b u t t h a t w e s h o u l d l a y
out t h e o v e r a l l p l a n n i n g f o r t h e whole b u i l d i n g as o f 1980 o r
whenever t h e w h o l e t h i n g w o u l d b e b u i l t , a n d t h e n b a c k t h a t u p
and d i v i d e i t u p i n t o m o d u l e s , o r s e c t i o n s , w h i c h w e w o u l d b u i l d
one o r t w o a t a t i m e u n t i l t h e w h o l e t h i n g w a s d o n e . A n d t h e
reason I s a i d I wanted i t d o n e t h i s way i s t h a t a g a i n l o o k i n g
back a t some e x p e r i e n c e I ' v e h a d i n t h e p a s t , t h e more u s u a l
process w o u l d have been t o b u i l d a b u i l d i n g b i g enough f o r t h e
present a n d t h e n t o t a c k on something, a n d t h e n t o t a c k o n something, b y t h e t i m e t h e t h i n g had been tacked two o r t h r e e times
i t w o u l d h a v e become a r a t h e r a b o r t i o n a t e a n d i n e f f i c i e n t l a y o u t ,
and t h e r e ' s r e a l l y n o n e e d t o g o a t i t t h a t w a y .
As t o f u t u r e p l a n s f o r t h e c o m p a n y, I w o u l d t h i n k t h a t i t ' s s a f e
to say t h a t we a n t i c i p a t e t h a t t h e g i f t c a t a l o g w i l l e v e n t u a l l y
more t h a n d o u b l e t h e p r e s e n t s a l e s o f t h e c o m p a n y, a n d a l o n g
with i t I would t h i n k a comparable p r o f i t .
I
d o n ' t know j u s t
what t h e f u t u r e i s f o r t h e s t o r e s b e c a u s e w e ' v e j u s t o p e n e d o u r
f i r s t o n e . B u t I would not be a b i t surprised t o see us w i t h
s t o r e s a l l o v e r t h e c o u n t r y s o m e d a y. B y a l l o v e r I d o n ' t m e a n
like Rexall drugstores, i n every v i l l a g e , b u t I would not be a
b i t surprised t o see us w i t h stores i n p r i n c i p l e c i t i e s as a
b e g i n n e r.
Do w e i n t e n d t o b r i n g o u t m o r e c a t a l o g s ? W e l l y e s , I w o u l d
think so. A p a r t f r o m t h e t o o l c a t a l o g and t h e g i f t c a t a l o g I
can t h i n k o f s e v e r a l m o r e w h i c h w e c o u l d b r i n g o u t i n t h e c o u r s e
of t h e next several years and which l i k e t h e g i f t catalog would

�-16-i n i t i a l l y b e t e s t e d w i t h a r e l a t i v e l y s m a l l m a i l i n g t o make s u r e
that t h e p e o p l e o u t t h e r e want u s t o go ahead and do t h i s . T h i s
kind o f t h i n g i s why I t h i n k t h e f u t u r e o f t h e company i s c o m p l e t e ly unlimited, o r i f i t ' s l i m i t e d , i t ' s l i m i t e d only by the a b i l i t y
and i m a g i n a t i o n o f t h e management.

�</text>
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              <text>SUBJECT: RAMBLINGS ON BROOKSTONE HISTORY&#13;
FROM: Pete deBeaumont&#13;
DATE: 30 August 1976&#13;
I suppose the first question would be how did Brookstone come&#13;
into existence? The answer to this comes in two parts. First&#13;
off we were living in Worthington, Massachusetts, a village of&#13;
six hundred people some seventeen miles east of Pittsfield, MA,&#13;
and what do you do in a place like Worthington? The obvious&#13;
answer is you have a mail order company. The other half of the&#13;
question comes from my own background. I was trained at Harvard&#13;
and M.I.T. as a mechanical engineer and went into the automobile&#13;
industry starting as an engineer at Packard and then going to&#13;
General Motors. This was a result of a personal inclination to&#13;
be interested in mechanical things including doing things with my&#13;
hands. Ever since I was a little boy I would build ship models or&#13;
do repair work around the house and get into such things as the&#13;
making of radio sets. As a matter of fact, I was living briefly&#13;
in Springfield, MA, in 1926, when I was eleven and that was when&#13;
I built my first radio, a one-tube affair for which the plans&#13;
appeared in "Popular Mechanics" for April of 1926 and it worked&#13;
quite well. Even the coils had to be made on bits of dowel set&#13;
in a circle on a piece of wood.&#13;
So, I had always been a fairly sophisticated home workshopper and&#13;
this in turn created a frustration concerning the availibility of&#13;
tools. Despite the fact that I was brought up in Manhattan, in&#13;
New York City, where you would think that every conceivable tool&#13;
would be obtainable, I had all kinds of trouble. I would walk,&#13;
I remember, down Third Avenue, in the days when the elevated was&#13;
still in business going from one hardware store to another looking,&#13;
let's say, for some kind of a devise whereby I could hold two&#13;
pieces of a ship model at some precise angle for soldering and gluing.&#13;
Each time I went in, I could feel defeat staring me in the face, and&#13;
indeed it was. The clerk would invariably look slightly bored and&#13;
tell me that he had never heard of such a thing and turn to the next&#13;
customer.&#13;
Another element in the history of Brookstone is the fact that from&#13;
General Motors, I went into the Navy at the beginning of WWII, and&#13;
was assigned to the production branch of the Bureau of Aeronautics&#13;
in Washington. This department was newly organized at the beginning&#13;
of WWII to serve two purposes. One was to act as the Navy's source&#13;
of production engineering expertise, so that the Navy might realistically&#13;
plan the acquisition of aircraft and all of their components on a&#13;
sensible basis with respect to the production capacity of the con-&#13;
tractors. In other words, it was our job to tell the Navy that XYZ&#13;
Company could make so many engines or so many starters or so many&#13;
aircraft over a given period of time and at a given rate of increase&#13;
and we could give them this information with reasonable reality. Our&#13;
other job was to go around to the various contractors all over the&#13;
United States who were making Naval aircraft and all of the supplies&#13;
-2-&#13;
and accessories for them and solve their problems. In other words,&#13;
if a given company were behind schedule, one of us would be sent&#13;
out to determine why. This might well entail a total examination&#13;
of the company both from an engineering point of view and from a&#13;
management point of view. In the case of all of this running around&#13;
I had contact with a wide variety of industries and I was greatly&#13;
impressed by the fact that methods of manufacture varied greatly&#13;
from industry to industry even though the parts themselves did not&#13;
vary significantly and this also applied to the various tools that&#13;
were used. In other words, a given industry might have developed&#13;
a certain tool that would be very useful for their work and another&#13;
industry doing almost exactly the same thing would have never heard&#13;
of it. So part of the thinking in Brookstone was to bring together&#13;
in a catalog these various diverse tools from different fields of&#13;
endeavor and let them be used by everybody. For example, one of the&#13;
areas from which we borrowed a number of tools initially was the field&#13;
of the manufacture and repair of watches, clocks and jewelry. In&#13;
fact, this is where I found that fixture, Brookstone's #1107, which&#13;
holds the two pieces just so for soldering or gluing that I wanted&#13;
so badly way back when I was about fourteen years old.&#13;
It was not particularly easy to get Brookstone going. We had a&#13;
number of shortcomings. Neither my wife nor I had ever had anything&#13;
to do with mail order and none of us had ever had anything to do&#13;
with the selling of tools. I felt I was reasonably knowledgeable&#13;
about quite a variety of tools and what they could do and how they&#13;
were used and which ones were good and which were not, but I didn't&#13;
have the slightest idea about which sold better than others or why&#13;
or when there might be variations in sales volume.&#13;
As to mail order, we knew less than nothing and the only way to&#13;
approach it seemed to be to read everything we could lay our hands on,&#13;
on the subject. There are perhaps a dozen books in existence that&#13;
cover mail order and direct mail, or at least that was the number&#13;
in those days, so we obtained all of those, including some which&#13;
were well out of print and read them with considerable interest and&#13;
at first, confusion. Perhaps the best book of the lot was one that&#13;
was published around 1903 and I was particularly impressed by the&#13;
fact that about all it needed to be brought up to date was to have&#13;
the postal rates changed. We also joined the Mail Advertising Club&#13;
in Boston and also the New England Mail Order Association as soon as&#13;
we heard of them, and attended all of the meetings. This was a little&#13;
rough when we started, because the meetings were usually in Boston&#13;
and since we were flat out here in our work it was necessary, to&#13;
attend a meeting in the evening, to drive some hundred and fifty&#13;
miles to Boston after work, attend the meeting and after-dinner speeches,&#13;
and then head for home, leaving Boston around midnight.&#13;
Our first catalog was mailed in the sping of 1965 and we had about&#13;
five hundred dollars worth of inventory to back up the mailing. We&#13;
had obtained our names by placing a few ads in magazines, such as&#13;
"The Model Railroader" and "Workbench" offering the catalog for, I&#13;
think, ten cents or twenty cents. The reason for the low price was&#13;
to simply keep the children and lonely hearts from using up our small&#13;
supply of catalogs. I was very uncertain that we would be able to&#13;
sell the five hundred dollars' worth of inventory and wondered what&#13;
I was going to do with three of each of everything in the catalog.&#13;
-3-&#13;
Fortunately, I was in a relatively good position to produce the&#13;
catalog without spending a vast amount of money on it. I had been&#13;
a professional writer and editor in years past, and also had done&#13;
photography on a professional basis and had edited the "Antique&#13;
Automobile" for some years, the magazine of the Antique Automobile&#13;
Club of America, and thus I knew something about buying and working&#13;
with print.&#13;
It was also fortunate that I can type. Actually, in a technical&#13;
sense, I can't, since I use only two fingers, one on each hand,&#13;
and watch the keyboard. However, the fact is that when I am in&#13;
practice, I can type about as fast as the average secretary, and&#13;
with about the same number of errors.&#13;
A corollary to being able to type and having business experience&#13;
meant that I had to do it all alone. We could have hired somebody&#13;
but we did not know how much work we had and it is not easy to get&#13;
help out in the middle of the woods. So I guess for about a year,&#13;
which goes back to a period before we had a business and were setting&#13;
up to produce the first catalog, I had no secretary and I typed all&#13;
the correspondence and all the initial purchase orders and all the&#13;
text for the catalog.&#13;
A frequently asked question is, where did you find the initial tools?&#13;
Did you travel all over the world to find them? The answers to these&#13;
in both cases are much less glamorous then might be expected. I&#13;
found the tools by locating in New York and in a few other cities,&#13;
some dealers in jewlers' tools and at the same time I obtained some&#13;
copies of foreign magazines which contained advertisements on the&#13;
part of people wanting to sell tools to the trade, and I simply wrote&#13;
an immense number of letters of inquiry. This produced a sufficient&#13;
number of catalogs and price lists to proceed from there and the&#13;
procedure was in effect to ask for samples, offering to pay for them,&#13;
if the catalog and price seemed to recommend the product.&#13;
Eventually.a sample would arrive and about seventy-five percent of&#13;
the time, it would be so badly finished or so unsatisfactory in use&#13;
that it had to be rejected. And this has continued to be the case&#13;
right to the present day in the Brookstone Company's search for the&#13;
products which meet its standards for quality, not only in appearance,&#13;
but in function and price.&#13;
As far as travel is concerned, we did not leave on any kind of product&#13;
searching trip for several catalogs at least. And even then we did&#13;
not go much further than to the hardware show in New York, where we&#13;
found very little that met our requirements.&#13;
Once the catalog had been mailed, and showed some signs of being&#13;
commercially viable, we began to work extremely hard. This reached&#13;
a stage during the next several years in which it was twelve hours&#13;
a day, seven days a week without interruption. We took no vacations&#13;
and we even began to lose track of some of our friends. In fact, I&#13;
am sorry to say that one or two very old and dear friends of mine&#13;
died during this period and I felt very badly that I had not been&#13;
able to see them for a couple of years prior to their demise. For&#13;
"entertainment" the big deal in the evening was to listen to&#13;
-4--&#13;
Walter Kronkite's news program, but this was not time off. My wife&#13;
Deland would put labels on catalogs to be mailed and I would exercise&#13;
pliers that had joints too tight to send to customers. We did enjoy&#13;
the break from the daily routine, however, even if the news was not&#13;
particularly interesting that day.&#13;
Our initial operation, so far as fulfillment of orders is concerned,&#13;
was on the corner of a structure of what is the laundry of our house&#13;
and there I would put the goods together and into parcels which I&#13;
would then wrap up and get ready for mailing. In those days we used&#13;
postage stamps, and this turned out to be a complete pain because,&#13;
unlike a Pitney Bowes machine, when you are using stamps you have to&#13;
come up with the right combination to make the postage and I found&#13;
that I almost never had the right combination and frequently ended&#13;
up having to take several parcels to the Post Office lacking some&#13;
part of the postage which I would then buy on the spot along with&#13;
more stamps which I hoped would keep us organized for the next several&#13;
days. Volume was not very great, fortunately, perhaps four, five or&#13;
six orders a day.&#13;
Since we really knew very little about this business, I was always&#13;
trying to learn something. Whenever I went into Pittsfield or some&#13;
other city, I would stop by at one of the hardware stores and try&#13;
to find a friendly clerk or owner who would chat about his business&#13;
and would tell me which products were moving and which were not and&#13;
if he knew it, why and also what about the seasonal effects. I don't&#13;
know what I learned, but I must have learned something.&#13;
It was also necessary to learn everything about the business. Since&#13;
we knew nothing, we were in no position to determine at any given&#13;
moment what records we really needed, apart from those which are part&#13;
of accounting. We obviously had to be ready to pay taxes and things&#13;
of that sort if we ever made any money. But all the other records&#13;
which might be needed in a mail order operation or in any business&#13;
were unknown, so we simply recorded everything and we continued to&#13;
do such things on the theory that we might need the information some&#13;
day and while we would not spend the time or the money to compile&#13;
this data, we always made it a policy to create the basic information&#13;
and keep it somewhere so that practically anything we might need&#13;
could be assembled and analyzed.&#13;
Deland made a major contribution to the business at the outset. She&#13;
decided that she would take care of the bookkeeping, about which I&#13;
know nothing, and about which she knew nothing. So I bought for her&#13;
a mail order course in bookkeeping from the Massachusetts Department&#13;
of Education and she proceeded to do the lessons as they came in and&#13;
send them into Boston for grading and she did very well, of course,&#13;
and has worked her way up from this humble beginning to Treasurer of&#13;
the Brookstone Company. I should also give her credit because it was&#13;
she who kept me going on a number of occasions when I was completely&#13;
ready to throw in the towel. It is a characteristic, seemingly, of&#13;
this business that in its earlier stages, every time revenue increased,&#13;
so did expense. It seemed to me that the two would never diverge,&#13;
no matter how many things we sold. Deland, through some woman's&#13;
intuition, however, thought otherwise, and kept me plodding along.&#13;
-5-&#13;
We had a major advantage over some people who have started small&#13;
businesses, in that neither of us had a job to interfere with the&#13;
process of getting going. This enabled us to spend full time on&#13;
the business. And certainly it was full. Nevertheless, we tried&#13;
to do everything as economically as possible. I felt very strongly&#13;
that if we should end up with a failure, we should not have lost a&#13;
great deal of money. We might well have invested more money in&#13;
the business, and, as it turns out, this would have considerably&#13;
accelerated the growth of the business but this might well have&#13;
been risky. If you remember that we didn't know anything about a&#13;
mail order business or a business in tools, it is quite possible&#13;
that had we plunged, in the way of much larger mailings and much&#13;
larger staff of employees, we might have moved so fast that we&#13;
would have run right off the rails and had some kind of a wreck.&#13;
As it is, the annual sales doubled every year, so perhaps that&#13;
was fast enough.&#13;
As soon as the business proved viable, I made the philosophical&#13;
decision that I would make the business grow as quickly as I could&#13;
without making it run in the red. The objective here was to get it&#13;
over a critical size, at which point we could afford a management.&#13;
I learned thoroughly well in my experience with Navy contractors in&#13;
WWII, that if you don't have a management you really don't have&#13;
anything and I certainly felt that from the point of view from&#13;
Deland and me, the ideal objective would be a company big enough&#13;
to support an able and well compensated management which could&#13;
run the company without us. This is the ultimate measure. We&#13;
definitely did not want to wind up with a mom and pop operation&#13;
which would continue to grind along in our house in Worthington.&#13;
Originally, my office was in the formal parlor in our house and&#13;
we used the laundry as a packing room and as a stock room. But&#13;
before long, this proved an inadequate arrangement. Accordingly,&#13;
we undertook some construction and converted one-third of our medium-&#13;
sized barn into a home for the business. On the ground floor, I&#13;
designed a 36' X 15' room which had shelves along one side with&#13;
lockers below them, and designed it exactly as I would a library.&#13;
The theory was that this would be excellent for the business: we&#13;
could keep the merchandise on the shelves, and do the packing on&#13;
large tables in the middle of the room and could have desks along&#13;
the sides and this would contain the business for a considerable&#13;
period and if the business proved successful and moved out of the&#13;
building, we would have the library left over for our own use.&#13;
Directly above the library, I built another room of the same size&#13;
to house my office and workshop in which I did all the product&#13;
testing. This room also was generously covered with shelves along&#13;
the walls to store an ever increasing collection of sample products&#13;
of one kind or another.&#13;
We stayed in Worthington until the Fall of 1969, at which time we&#13;
moved to Peterborough, New Hampshire. Prior to our move to&#13;
Peterborough, I think the maximum number of employees, all girls,&#13;
besides Deland and me, was about six. When we moved to Peterborough,&#13;
none of these people could move since they were housewives with&#13;
husbands and children in the area of Worthington.&#13;
Why did we move from Worthington? Well, Worthington, as I said,&#13;
has only a population of six hundred, most of which are truck drivers.&#13;
-6-&#13;
There is a curious phenomenon I discovered and that is that the town&#13;
of Pittsfield, seventeen miles away, despite a population of 55 or&#13;
60 thousand, does not supply any labor to a place like Worthington.&#13;
For psychological reasons the employees in Pittsfield will commute&#13;
from the outskirts of Pittsfield to Pittsfield businesses, but they&#13;
will not commute from their homes to businesses out in the country.&#13;
We never were able to get enough people and it was perfectly obvious&#13;
that if the company was to grow, this would be an irremediable&#13;
deficiency. Also, there are no buildings in Worthington suitable&#13;
for a business larger then would fit into our 36' X 15' two rooms,&#13;
and it seemed foolish to build a brand new building when the business&#13;
was barely getting off the ground. I should add that we stayed in&#13;
Worthington too long as far as space is concerned. Toward the end,&#13;
we were packed in like sardines and we had merchandise literally all&#13;
over the house. The cellar was used for stainless steel and other&#13;
products that would not rust, because it was a little damp down there.&#13;
We even had #1107 Holding Fixtures, which we were buying in large&#13;
quantities, stacked up along the wall in the laundry, and since these&#13;
products were made for us in Japan, this was referred to as the&#13;
Japanese Wall.&#13;
Part of the daily routine was taking the mail to the Post Office,&#13;
four and a half miles away. This was done by Deland, in our 1961 Jeep&#13;
station wagon and I would throw the bags into the back of the Jeep.&#13;
We had no lower class employees except ourselves. It was always&#13;
a scramble to get everything finished in time to get it into the Jeep&#13;
and make it in time to the Post Office because our policy from the&#13;
very beginning of the company was to get every single order out the&#13;
day it came in, and we did this without fail. The policy also was&#13;
that the customer comes first under every circumstance, and this meant&#13;
that if I had to stay up an extra couple of hours answering customer&#13;
correspondence I would do so. Customers and inquirers got same day&#13;
service on correspondence too.&#13;
In a similar way, we did everything we could to establish first class&#13;
relationships with our suppliers. We used specially designed purchase&#13;
orders which we thought were as clear as possible. And we paid bills&#13;
comfortably within the discount period.&#13;
A couple of funny things happened during these years. In one case,&#13;
we received a letter from a customer who lived a couple hundred miles&#13;
away, who said that he simply cound not understand how we could get&#13;
his order to him promptly. He then went to express his opinion as to&#13;
how things were done at Brookstone. He said we had his employee who&#13;
was assigned the job of filling his order. This employee stood at&#13;
the door of the establishment, awaiting the morning mail. As soon as&#13;
the mail arrived this employee would seek out his order, rush it&#13;
through the works, pack it up put on the postage and take it directly&#13;
and personally to the Post Office. Another amusing incident was the&#13;
time when we received a letter from a would-be requester of our catalog&#13;
who said that he had been observing our advertisement in the "Model&#13;
Railroader" for quite a long time, and he noted that we had different&#13;
addresses in the past ten months, and he was not about to send twenty&#13;
cents until we told him exactly what the address was. Of course,&#13;
there are no numbers on River Road, and these addresses were merely&#13;
response keys for the various ads.&#13;
Since we were trying to build a reasonable sized company, the one&#13;
-7-&#13;
that would have that good management I mentioned earlier, we did&#13;
everything we could to provide room for expansion in the way we&#13;
ran the business. In other words, our procedures, forms and various&#13;
methods of conducting the business were designed as much to deal&#13;
with the day to day requirements as to fulfill the needs of the&#13;
future without major changes. I am happy to say that Brookstone still&#13;
operates in many of the ways that we did from the very beginning.&#13;
Another common question is why did you pick Peterborough? The answer&#13;
to this is that since we were doing a great deal of importing, it&#13;
seemed to me that we should be in or near Boston. At about the&#13;
same time, Richard Gilbert had been hired as General Manager, because&#13;
the business had grown to the point where I felt that we should have&#13;
someone helping in the management. So Dick Gilbert was given the&#13;
job of seeking a location. Remember, I was still working twelve hours&#13;
a day, seven days a week, so there was no time for me to do it. All&#13;
of a sudden, Dick told me one day that he had been to Peterborough,&#13;
New Hampshire, and thought it was a great place to put our business.&#13;
I was not very pleased, because it was quite a distance from Boston,&#13;
and, on asking him, I discovered it was also a very small place.&#13;
Since we had had bad luck with the smallness of Worthington, including&#13;
such a major factor as trucks not delivering to our address in&#13;
Worthington and frequently leaving our shipments many miles away, I&#13;
was hardly pleased at the prospect of repeating this kind of thing.&#13;
Nevertheless, I drove up to Peterborugh to take a look at it, and was&#13;
immediately delighted. The difference between the two towns is&#13;
unbelievable, and all in the favor of Peterborough. It was obvious&#13;
that Peterborough would be a delightful place for our executives and&#13;
employees to live, that we would get particularly good employees and&#13;
that Peterborough was by no means too small for Brookstone. And&#13;
happily, such has proven to be the case.&#13;
We started out with something like a quarter of the top floor of the&#13;
American Guernsey Cattle Club on Main Street in Peterborough, and it&#13;
seemed to us at the time that this area would last us for quite a&#13;
while. The Cattle Club told us that we could eventually have the&#13;
entire floor, which they were only using for unimportant storage, so&#13;
we thought we had at least ten years or more of expansion room in the&#13;
Cattle Club. This turned out to be entirely wrong, and it was not&#13;
too many years before we had to build a building of our own, which&#13;
has more floor space in it than the entire Cattle Club building does.&#13;
However, we were very fortunate to get into the Cattle Club. Physically,&#13;
the building is a very attractive classical Greek style building in&#13;
red birck, about 50' wide and 200' long and four stories high and it&#13;
backs into the large parking lot which also backs into both the bank&#13;
and the Post Office, so it was extremely convenient from an operating&#13;
point of view. Additionally, the Cattle Club had a computer, which&#13;
we later began to use for our mailing list and for other purposes.&#13;
And additionally, the management of the Cattle Club was extremely&#13;
kind to Brookstone and let us have, for little or no consideration,&#13;
a number of extremely handy things like typewriters, tables and&#13;
other odds and ends which we needed very badly.&#13;
It was all a little bit rough when we moved to Peterborough in&#13;
Fall of 1969. We had a mover come down from Peterborough and he&#13;
gathered up everything we had here and moved us over the weekend we&#13;
were trying to make the move with as little disturbance as far as&#13;
fulfilling customers orders was concerned and we came fairly close.&#13;
-8-&#13;
Dick Gilbert, our new General Manager, had unfortunately not been&#13;
able to report for work at Worthington ahead of the move, and so&#13;
had not been indoctrinated to Brookstone's way of doing business.&#13;
He did have mail order experience, from Breck's of Boston, but&#13;
Breck's was not run the same as Brookstone. At any rate, Dick had&#13;
the handicap of having to set up everything in Peterborough for a&#13;
company for which in effect he had never worked for, and he also had&#13;
a hundred percent green employees, none of which had ever worked with&#13;
Brookstone or with him before. It was quite a scramble. Deland and&#13;
I moved to Peterborough, although we actually stayed out of town,&#13;
and spent the winter up there helping get things going again. In&#13;
the course of all of this, our printer also put a wrench in our spokes&#13;
by mailing our entire list all at once. We had asked for a staggered&#13;
mailing, so that we would not have an overwhelming wave of orders to&#13;
handle while we were moving into our new quarters in Peterborough,&#13;
but somebody dropped the ball and mailed everything at the same time.&#13;
We were swamped. Nevertheless we managed to get most of the orders&#13;
out the same day, regardless.&#13;
As I said, we tried to do everything as economically as possible. We&#13;
never bought anything new. All our desks, chairs, typewriters and&#13;
adding machines were bargains sought out at odd places. Brookstone&#13;
still uses the candy scale which we bought in Springfield from a&#13;
dealer in scales for grocery stores because not only was it consid-&#13;
erably cheaper than a regular Pitney Bowes weighing scale for mailing&#13;
parcels, but it was actually more convenient and more accurate. For&#13;
heavy parcels we used an old Post Office scale which was loaned to&#13;
us by the local Post Office, since they had a more modern one. We&#13;
tried to be economical in every respect. For example, I would go to&#13;
considerable lengths to test space advertising by means of classified&#13;
ads which were written so tightly that they occuppied hardly any&#13;
space at all. It is expensive to use a key in a classified ad&#13;
because you are paying by the word. So, to reduce this expense, I&#13;
concocted some keys by spelling Brookstone in various ways such as&#13;
Bookstone or Bookstore or Brokstone and similar variations.&#13;
Fortunately, we don't have street numbers on River Road, so we never&#13;
had to pay for a street number.&#13;
We even saved money on some of our printing. I discovered that we&#13;
could become a dealer in business forms and get them wholesale, so&#13;
we did, and we were the only customer.&#13;
We also saved a pile of money by doing our own photography. Unfortun-&#13;
ately, I did not have a view camera and had to do the whole thing&#13;
with my Hasselblad. This is a very fine camera but it is not designed&#13;
for closeup photography of products to go into a catalog. However,&#13;
it did the job. On the other hand, this required taking some of the&#13;
shots as often as fifteen or twenty times until the result was acceptable.&#13;
Yo u see, part of the trouble was that I am not an artist, and therefore&#13;
I was not able to do as good a job of retouching as I might have. I&#13;
had eight years of experience as a mechanical draftsman and was able&#13;
to do the necessary as far as straight lines are concerned or those&#13;
which could be fitted around french curves, but to attempt to use&#13;
an airbrush to change the lighting on a product was out of the question.&#13;
The policy on illustrations was that they should be as sharp as&#13;
possible and perfectly honest. In other words what I was trying to&#13;
do with both the photographs and the copy for the catalog was to make&#13;
up for the fact that the customer was at a distance he would have&#13;
-9--&#13;
preferred, of course, to have examined the products physically and&#13;
to have made the purchase face-to-face over the counter and I felt&#13;
that we should try to approach that condition as much as possible.&#13;
We devised various ways to keep track of things. For instance the&#13;
catalogs all had prefixes to the catalog numbers. The original&#13;
catalog, for instance, contained catalog numbers prefixed by 65A.&#13;
This meant that this was the first catalog of 1965. I was optimistic&#13;
enough, in those days, to think I might get out more than one catalog&#13;
in a year, if you can believe it. The fact is that I didn't get out&#13;
the next one til 1967, and I worked like a dog to accomplish that.&#13;
The idea of the prefix to the catalog number was to be able to&#13;
identify a customer order as to what catalog he was ordering from&#13;
without asking him to provide this information.&#13;
We were extremely handicapped by our small size. For instance,&#13;
lots of vendors would not supply us with products because our orders&#13;
were too little. The Empire Brush Company is non grata at Brookstone&#13;
because when we put out our first catalog we had one of their wire&#13;
brushes in it and when I placed the order they refused it because&#13;
it was too small, despite the fact that I had previously checked&#13;
with them as to what their minimum order was. I doubt very much&#13;
that anyone will put an Empire brush in our catalog again. Another&#13;
headache was the fact that we had no Dun &amp; Bradstreet listing or&#13;
rating and lots of people felt we were not even worth answering&#13;
when we sent in inquiries. A classic example was the Peterson&#13;
Manufacturing Company, makers of the famous line of vise-grip tools,&#13;
to whom I wrote when we were in the early stages of creating the&#13;
first catalog, asking that they send a catalog and prices. The&#13;
reply, almost word for word, was that they could give us no consid-&#13;
eration unless we sent them three trade references and one bank&#13;
reference. This despite the fact that all we had asked for was a&#13;
catalog and prices. Later we began to be hounded by Dun &amp; Bradstreet&#13;
wanting all sorts of information which we did not want to divulge.&#13;
The reason we did not want to divulge it was that the numbers were&#13;
so tiny that we felt that we would simply be laughed at and that&#13;
we would not be looked upon favorably by anyone who got a D &amp; B&#13;
report on us.&#13;
Another question that is asked is how did you manage to correspond&#13;
with all the European and other foreign suppliers with the language?&#13;
The answer is that I have spoken French since I was a child, and at&#13;
various stages of my life I have also spoken German and Spanish and&#13;
have done some translating from Italian. So I was able to get along&#13;
well enough. This was not to say that from the beginning of the&#13;
business I could write letters in any of these languages or easily&#13;
read replies in these languages. What I mean is that most of&#13;
them could handle English, some well some poorly, and my problem&#13;
was primarily around the question of reading their catalogs, which&#13;
I managed to do with a small collection of dictionaries and my&#13;
recollections of these various languages. I did do some correspond-&#13;
ing in French, which I can do in either direction, but I can not&#13;
do so in the other languages.&#13;
-10-&#13;
We were able quite early to get some exclusive products for&#13;
ourselves. The outstanding example is probably the #1107 Holding&#13;
Fixture. This was originally purchased from one of the distributors&#13;
of tools for jewelers, and was made somewhere in this country.&#13;
However, we were never able to locate the manufacturer. Eventually,&#13;
in the course of scouting around for products we ran across a&#13;
Japanese manufacturer of jewelers' tools, and then discovered that&#13;
he would be willing to make the #1107 for us. Accordingly, I&#13;
asked for a number of improvements in the quality of the product,&#13;
and the result was that we had by far the best holding fixture&#13;
in the business, and at a considerably lower price as well. This&#13;
continues to the present day.&#13;
We had quite a lot of trouble with domestic manufacturers not&#13;
answering our inquiries. This puzzled me considerably, and I could&#13;
hardly think that all of them were so careful about credit matters&#13;
that they looked up each and every inquiry in Dun &amp; Bradstreet and&#13;
instructed their salesmen accordingly. After considerable research&#13;
the mystery was finally cleared up. It works this way. The sales&#13;
manager is too important to worry about the day to day business.&#13;
He is out playing golf. So his secretary is given the job of&#13;
sending any inquiries that come in out to the salesmen, or&#13;
manufacturer's rep as the case may be. These men, in turn, look&#13;
at the address, and if it is in an inconvenient part of their&#13;
territory, they throw the inquiry away, knowing perfectly well&#13;
that the sales manager is too busy playing golf ever to follow up&#13;
as to what happened to any inquiry. At any rate, this was extremely&#13;
frustrating, because literally hundreds of our letters went&#13;
unanswered.&#13;
Speaking of the incidence of disappointment, it was always extremely&#13;
high because we had rather high standards for our products. It&#13;
would go something like this. I would write, let us say, fifty&#13;
letters to assorted would-be suppliers world wide. These were&#13;
people who manufactured something or other which I thought had&#13;
some kind of potential, or they were general manufacturers of&#13;
tools, and I hoped I would find something interesting in their&#13;
catalogs. Of the fifty or so letters, I would get perhaps&#13;
ten replies and then I would go through their catalogs and price&#13;
lists and perhaps order two samples and when the samples finally&#13;
arrived in the morning mail, which was always a high point of&#13;
the day, I would eagerly unwrap the parcels, much like a child at&#13;
Christmas, and invariably, let us say, one of the two would be an&#13;
absolute dog. The other would look quite promising so I would run&#13;
up to may workshop and put it to immediate use to see how well&#13;
it worked, and most of the time it didn't work well enough and&#13;
didn't make the grade into the catalog.&#13;
-11-&#13;
That Brookstone is just getting into the store business, and&#13;
just getting into the gift catalog business, does not mean that&#13;
these are new ideas. Right from the outset, I felt that we&#13;
were possibly making a mistake in setting up a company to sell&#13;
products to men, which is inherent in selling tools. I said to&#13;
Deland a number of times that we were working on the wrong end&#13;
of the bank account and that we should be selling the women,&#13;
who have all the money. Or at least they spend it. As for the&#13;
store we had in effect had one from the beginning because we&#13;
had from the outset quite a walk-in trade. The number of people&#13;
and the number of dollars was not very exciting, since the&#13;
business was tiny anyway, but primarily because Worthington is&#13;
really off the map and a long way for almost anyone to come.&#13;
Besides which, we didn't have any large number of people in the&#13;
country who knew anything about us at all. But we certainly&#13;
strongly believed we could eventually get into the store business.&#13;
We didn't do it immediately here because it didn't seem practical&#13;
because of the location, and similar thinking prevailed at&#13;
Peterborough until we got to be of fair size up there.&#13;
Part of the basic philosophy from the very beginning was that&#13;
we did not know whether Brookstone would be an industrial supplier&#13;
of tools or a consumer supplier of tools or both. Since I am a&#13;
great believer in letting the market place tell you what the&#13;
answers are, I decided that we would simply offer the best tools&#13;
we could find and not set the business up in either direction.&#13;
The result was that we did a considerable commercial business&#13;
from the outset and I am still not sure but that we might have&#13;
been well advised to go commercial from the outset. I think if&#13;
I had to do it over again, I would have produced two catalogs&#13;
one for the industrial sales and one for the consumer. A problem&#13;
we ran into in this respect is that consumer prices are usually&#13;
higher than industrial net. The reason for this is that industrial&#13;
companies are expected to order more, and more frequently, and&#13;
thus they get lower prices. So my problem was, how to sell in&#13;
one catalog at two prices. The only answer I was able to think&#13;
of was to offer our products at so much for an order of only one&#13;
and a lower price if you ordered three or more. The reason for&#13;
picking three was that I felt that if I offered it for two or&#13;
more, neighbors might get together on me and I would give&#13;
industrial net to consumers who should have paid list. A very&#13;
interesting outcome of this pricing system was that while it&#13;
didn't seem to have any particularly great effect on our industrial&#13;
business, it seemed to do very well with the consumers. Evidently&#13;
the idea of buying three of something, whether they needed it or&#13;
not, at a comparative bargain, was irresistible.&#13;
We always tried to do everything as well as possible, as&#13;
thoroughly as possible and as completely as possible and as&#13;
efficiently as possible. I don't mean this in a sense of bragging&#13;
because I'm sure we were unable to do it that way 100%, but my&#13;
theory of managing a business is that you should compete with the&#13;
competition not in just one or two ways, such as price or product&#13;
or style, but you should compete with them on every possible front&#13;
or level that you possibly can. In other words, for instance,&#13;
you have a more attractive letterhead, your billing procedures&#13;
are more effective, you have better relations with your suppliers,&#13;
-12-&#13;
you have better relations with your customers, you have a better&#13;
looking building, you keep it cleaner, you hire better people,&#13;
you simply, in a word, do every single thing you can think of a&#13;
little bit better and all these fractions of a percent of&#13;
advantage over the next guy will really add up to something in&#13;
the end.&#13;
I'm probably the only small company president within a few yards&#13;
of here who is happy to be unnecessary. This was a deliberate&#13;
policy, I felt that we could not have a proper management in this&#13;
company, and proper continuance after my eventual retirement, if&#13;
I continued to be essential to the business. I wanted very much&#13;
to become unnecessary by virtue of acquiring a management that&#13;
could get along well without me. It has also been the company's&#13;
policy from the outset to constantly experiment. These experi-&#13;
ments run in various directions. For instance, one of the first&#13;
experiments we ran here at Worthington was whether or not we&#13;
should insure parcels. We didn't guess at it, we simply kept&#13;
track of the number of parcels and the insurance that would have&#13;
been paid had we insured them and the eventual number of claims,&#13;
their value, and we simply compared the cost with the expenses.&#13;
The outcome was that it would have cost us ten times as much to&#13;
insure the parcels as it would have simply to pay the losses&#13;
ourselves, and this is the way it's been ever since. Brookstone&#13;
continues to keep testing all kinds of things both as to internal&#13;
operation and methods, and as to various means of promotion.&#13;
The day when the company stops a lot of this experimenting will&#13;
be the day when it begins to die.&#13;
We started out promoting the business entirely by space advertis-&#13;
ing, primarily because it worked. It worked extremely well for&#13;
several years and we even made money on it and we acquired quite&#13;
a number of names thereby, and converted a number of them to&#13;
customers. The reason we didn't go into lists, at least initial-&#13;
ly, is that we were too small to be of any interest to any list&#13;
brokers. In fact, one of the most well known brokers in the&#13;
business, wrote us a letter in the early stages of the business,&#13;
when we were corresponding about some possible list to test, that&#13;
they were discontinuing service, because on reflection it became&#13;
apparent to them that Brookstone would never need enough names&#13;
to be of any interest to them. I would not be surprised if at&#13;
present we rent enough names in and out to exceed the entire&#13;
volume of business that broker is doing.&#13;
As I think of it, with current experience, I am really surprised&#13;
that we were able to start this business from scratch. If you&#13;
realize the importance to a mail order company of its list, and&#13;
remember that we had to start with no names at all, I think it&#13;
is a little bit miraculous.&#13;
I should add that I did all the advertising. We had the same&#13;
trouble with the advertising agencies as we did with list brokers.&#13;
We were too small, and of no interest to them whatsoever. The&#13;
only ones that would pay any attention to us in the early days,&#13;
were so incompetent that it was obvious that even an insignificant&#13;
customer was helpful to them. So as I say, I wrote all the ads,&#13;
placed all the ads, maintained the schedule and this worked out&#13;
-13-&#13;
quite well. However, we did not get back the 15% commission;&#13;
the publications merely pocketed that, which of course they were&#13;
entitled to do. I never thought we were big enough to set up a&#13;
false advertising agency of our own, as have some of the mail&#13;
order companies that are now of about our size.&#13;
We were babes in the woods at the meetings of the Mail Advertis-&#13;
ing Club and the New England Mail Order Association, of which I&#13;
am now president. It was very interesting to us to be able to&#13;
rub elbows with all these expert mail order operators, who had&#13;
all the answers to all the questions that we could pose. They&#13;
were very kind to us and I think that membership in these organi-&#13;
zations was a vital thing in our educations.&#13;
I think another thing that was good for us was the fact that I&#13;
had not only personally tested in actual use every tool that&#13;
ever went into our catalogs, but also I had had, as it happens,&#13;
such a wide diversity of experience in using tools myself for&#13;
almost every conceivable purpose, that none of these tools that&#13;
appeared were in any way strange to me or in doubt as to their&#13;
utility. Looking at some other people in the catalog business&#13;
I can see that a good many of them evidently do not know their&#13;
products too well and in too many cases have not tested them.&#13;
I am often asked by what magic do I select products for our&#13;
catalogs, or by what magic do we collectively select products&#13;
for our catalog so that they are successful. I tell them that&#13;
in fact we are not successful, we are mostly unsuccessful. It&#13;
was an interesting point, I think, in the history of the company,&#13;
when our new employees in Peterborough, a couple of years ago,&#13;
were getting a little too big for their pants and were beginning&#13;
to make pronouncements as to which of the proposed products would&#13;
sell and which would not, with, I thought, much too much self-&#13;
assurance. So I instituted a rating system in which each product&#13;
that was approved at a product meeting was voted upon as to its&#13;
future success in the next catalog. This very dramatically and&#13;
conclusively proved that none of us knew what we were talking&#13;
about and that we averaged about two thirds wrong. And there was&#13;
no member of the group who seemed to have any expertise over the&#13;
others in forecasting the sales success of any product. This&#13;
was all very much in keeping with the Brookstone tradition of&#13;
"don't bullshit, test it".&#13;
Do I foresee an end to the growth of the Brookstone Company'r&#13;
Well the answer to that: it depends on the management. There is&#13;
certainly not a single thing on the horizon which is inherent&#13;
which would prevent unlimited growth of this company and it&#13;
ought to be fairly easy to do in fact. There is very consider-&#13;
able room for expansion along the lines presently in hand and&#13;
certainly it would not be very hard to think of a couple of&#13;
dozen other ways in which we could expand the company.&#13;
Speaking of expansion, I think it is somewhat interesting that&#13;
Brookstone has gone into a couple of divergences from its regular&#13;
business, namely the gift catalog and now the stores outside of&#13;
Peterborough, internally rather than by acquisition. This goes&#13;
back in some ways to what I did before Deland and I started&#13;
-14-&#13;
Brookstone. I thought I might buy a business, and we spent quite&#13;
a lot of time looking around at businesses that were available&#13;
and most of them were not worth buying. The usual situation was,&#13;
in effect, as if the owner had said, "1 started this damn thing&#13;
and I've never made a dime on it or in fact I've lost a lot of&#13;
money, but nevertheless it has 'potential' and therefore you&#13;
should not only buy me out but you should pay me a premium".&#13;
Well, Brookstone has had a couple of opportunities to make acqui-&#13;
sitions and, though I admit that they were not particularly&#13;
attractive for the most part, the truth of the matter is that I'm&#13;
not sure that external acquisition is the right thing. It may&#13;
be in some cases but in most cases it probably is not. Consider&#13;
for instance the gift catalog which puts us into a totally differ-&#13;
ent business from the one that we've been in, except of course&#13;
that it happens to be still in mail order and therefore lets us&#13;
use our accumulated knowledge and facilities, but the price for&#13;
admission was a maximum risk of somewhere around $40,000 or&#13;
$50,000, and even that was not the real story because to have&#13;
actually risked that much we would have had to have the trial&#13;
gift catalog of 1975 be a total flop, and flops are flops but&#13;
I've never heard of anything that didn't sell anything, so presum-&#13;
ably even if we'd had a very bad failure we would have lost only&#13;
$20,000 or $25,000 or less, rather than the whole $40,000 or&#13;
$50,000. Well this is a nice thing, it's inherent in the mail&#13;
order business. You can start small, certainly smaller than you&#13;
can start a store, it's costing us a lot more to start the store&#13;
in Boston that it did to start the gift catalog. The advantage&#13;
of doing it internally is a combination of the low price of&#13;
admission and the ability to control the thing from the beginning.&#13;
By contrast if you go out and buy somebody else's company, either&#13;
you buy someone in distress and hope that you are right in assum-&#13;
ing that you can turn it around, or you buy somebody who is being&#13;
successful and who therefore expects and can get a premium and&#13;
then you've got a problem to work down the good will or blue sky&#13;
or whatever you want to call it that you've bought. And while&#13;
you may increase your annual sales and possibly your earnings per&#13;
share by this route, it's questionable just what you've accomplish-&#13;
ed until you've worked down the blue sky. So anyway, I think the&#13;
right way to operate for Brookstone, for the moment at least, is&#13;
by internal growth, though I certainly wouldn't stand in the way&#13;
of an acquisition if it was clear to me at least that the advantages&#13;
far outweighed the disadvantages.&#13;
This advantage of Brookstone's, or any mail order company's&#13;
ability to start small or to test, is born out by what happened&#13;
to us when we started this company. We started with a $500&#13;
inventory. I can't conceive of a store selling much of anything&#13;
that we might have started in Pittsfield let's say, with only&#13;
$500 worth of inventory, not to mention fixtures, a lease, and&#13;
a few other things. This brings us to another thing which I&#13;
think is important, at least as far as the general public is&#13;
concerned. Brookstone seems to me to be a classic example of the&#13;
fact that despite all the do-goodism, all the liberals, all the&#13;
leftists, all those people who feel that egalitarianism is the&#13;
only thing that we should be shooting for and who object very,&#13;
very much to anybody making any money, Brookstone proves that&#13;
a couple of people who have a reasonable devotion to duty can,&#13;
even in this day and age, make themselves some real money by&#13;
starting up a business of their own, and without a huge amount&#13;
-15-&#13;
of capital either. We never invested any money in this business&#13;
that's worth mentioning. In other words, this is still the land&#13;
of opportunity, believe it or not. And what's more, I was quite&#13;
free to do this. I did not have to get any kind of license or&#13;
permission to start a business. I didn't have to get any license&#13;
or permission to do my own importing. I didn't have to get&#13;
permission to mail my catalogs or in fact permission to do any-&#13;
thing. We just went ahead and did it. So at least to that&#13;
extent it still is a free country. The other side of the coin&#13;
is, of course, that Brookstone is not a capital intensive&#13;
business. We did not have to invest a vast amount of money in&#13;
buildings and machinery, as we would have, for instance, if we&#13;
had started a machine shop, or a printing plant, or something of&#13;
that sort. Brookstone was entirely self-financing and operated&#13;
entirely on internally generated funds until eventually we felt&#13;
that we had to have more equity from outside and borrowed some&#13;
$250,000 from a well-known venture capital firm, which is a very&#13;
small percentage. We didn't actually borrow it, what I mean to&#13;
say is that we got financing from them to that extent. What&#13;
they did in effect was to lend us the money on a convertable&#13;
note by which they end up with a small percentage of the stock&#13;
of the company at their option. I think we had to go this&#13;
route, although I suspect we could have squeaked by without it&#13;
if we had been willing to sacrifice a little bit of growth.&#13;
I should add that our building reflects the kind of thinking I&#13;
feel is necessary to do things right. When it came time to get&#13;
into our own building, I said to Rick that I wanted us to design&#13;
the final building now, not in detail, but that we should lay&#13;
out the overall planning for the whole building as of 1980 or&#13;
whenever the whole thing would be built, and then back that up&#13;
and divide it up into modules, or sections, which we would build&#13;
one or two at a time until the whole thing was done. And the&#13;
reason I said I wanted it done this way is that again looking&#13;
back at some experience I've had in the past, the more usual&#13;
process would have been to build a building big enough for the&#13;
present and then to tack on something, and then to tack on some-&#13;
thing, by the time the thing had been tacked two or three times&#13;
it would have become a rather abortionate and inefficient layout,&#13;
and there's really no need to go at it that way.&#13;
As to future plans for the company, I would think that it's safe&#13;
to say that we anticipate that the gift catalog will eventually&#13;
more than double the present sales of the company, and along&#13;
with it I would think a comparable profit. I don't know just&#13;
what the future is for the stores because we've just opened our&#13;
first one. But I would not be a bit surprised to see us with&#13;
stores all over the country someday. By all over I don't mean&#13;
like Rexall drugstores, in every village, but I would not be a&#13;
bit surprised to see us with stores in principle cities as a&#13;
beginner.&#13;
Do we intend to bring out more catalogs? Well yes, I would&#13;
think so. Apart from the tool catalog and the gift catalog I&#13;
can think of several more which we could bring out in the course&#13;
of the next several years and which like the gift catalog would&#13;
-16--&#13;
initially be tested with a relatively small mailing to make sure&#13;
that the people out there want us to go ahead and do this. This&#13;
kind of thing is why I think the future of the company is complete-&#13;
ly unlimited, or if it's limited, it's limited only by the ability&#13;
and imagination of the management.&#13;
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                <text>PDF of document typewritten by Pete deBeaumont, who lived at Brookstone Farm in West Worthington and there , along with his wife, created the Brookstone catalog, a successful mail-order business. deBeaumont was trained in mechanical engineering, and the catalog specialized in hard-to-find tools and hardware. The first catalog was mailed out in 1965. In 1969 the deBeaumonts moved to Peterborough, New Hampshire.</text>
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                <text>Evan Spring</text>
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                    <text>Suzanne Fisk Obituary
Suzanne Baldwin Fisk 1935 - 2022 WORTHINGTON Suzanne Baldwin Fisk (87) passed away
peacefully on Saturday, August 20. Suzanne was born in Springfield, MA and grew up in
Longmeadow, MA with her parents, Dr. Edward Baldwin and Marguerite Baldwin. Her late
husband, Noyes (Peter) Mayo Fisk Jr. and Sue resided in Longmeadow MA where they raised
their four children before moving to Worthington, MA. She leaves behind her children; Jeffrey
W. Fisk and his wife Leslie of Rock Island, TN, Timothy N. Fisk and his wife Anne of Soddy
Daisy, TN, David N. Fisk and his wife Laura of East Granby, CT, and Leslie F. Figiela and her
husband Edward of Worthington, MA. She will be dearly missed by her eight grandchildren;
Whitney Fisk and her partner Eric Busse, Afton Sparrow and her husband Coyote Sparrow,
Jessica Russell and her husband Jamie Russell, Ryan Fisk, Lindsay Rodriguez and her husband
Felix Rodriguez, Daniel Bridge and his wife Tori Bridge, Rachel Ehresman and her husband
Xavier Ehresman, and Emily Figiela. There are also three great-grandchildren (with a fourth in
the works!); Jordan Russell, Zuk Sparrow and Milli Rodriguez who will all miss their Nana. Sue
also leaves behind her sister Joann Baldwin Lexow and her husband Eric of Jamestown, RI. She
is preceded by her sister Nancy Baldwin Adams of Chebeague Island, ME. Suzanne graduated
from McDuffie School for Girls in Springfield before attending Bradford Junior College. She
worked for the American Red Cross in the Springfield administration offices. While her children
were in school, she enjoyed working with the Junior League of Longmeadow. Suzanne obtained
her real estate license and worked for Trend Realty in Longmeadow. She also started her own
business, Kinnebrook Antiques, which she successfully ran for several years. Sue was a regular
participant in numerous clubs and attended area antique shows. Intermittently through the years
Sue would also work side-by-side with her husband Peter at his business, Plumb Auto Supply in
Northampton, MA. Later in life Suzanne resided in Worthington, MA and treasured her time in
the Berkshires. Documenting her family's genealogy was Suzanne's passion and it took her to
several New England states as well as a trip to England in search long passed relatives. Over the
years Suzanne would visit various churches, town halls and local cemeteries in her quest for
information on her ancestry. She was active with the Council on Aging and enjoyed golfing and
socializing at the Worthington Golf Club. Suzanne was an active member of the Worthington
Congregational Church. Suzanne will be remembered fondly by her family, friends and the
countless people her life touched over the years. Her children, grandchildren and greatgrandchildren will miss her dearly and cherish the memories of their time with Mom/Nana both
in Worthington and the several trips to Florida where she and Peter would invite all the children
to come visit. The memorial service will be held at 4pm on Friday, September 9, at the First
Congregational Church of Worthington, 159 Huntington Road (Rte. 112), Worthington, MA.

�</text>
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                    <text>Cornelius Sharron Obituary
Cornelius (Conny) Francis Sharron passed away peacefully at home under the loving care of his
wife and eight daughters on August 20, 2021. He was 92 years old. Born in Gardner,
Massachusetts in 1929, he was the son of the late Frederick J. Sharron and Margaret (Gallagher)
Sharron Bouchard. Conny was predeceased by his brothers Frederick, Charles, and Mark.
Conny attended Sacred Heart School in Gardner, MA and graduated from Gardner High School
in 1946. He was a graduate of Fitchburg State College, class of 1950, and received his master's
degree in Education there in 1955. He continued his education by also attending Holy Cross,
Boston University, and the University of Massachusetts, among several other colleges and
universities.
He began his career as a math and history teacher in Gardner, MA in 1955 before becoming an
elementary school principal in the Central Berkshire Regional School District in 1963, where he
lead several schools throughout the district until his retirement in 1989. He was the president of
various Teachers Associations including Gardner, Hinsdale Union, and Berkshire County and
was a lifelong member of the National Education Association. He was a firm believer that
education was a universal right, and that everyone has gifts and intelligences to be nurtured and
respected.
From 1951-1953, Conny served in the United States Army working in intelligence and as a radio
repairman during the Korean conflict. He was stationed in Hokkaido, Japan. Upon discharge, he
joined the American Legion, and was a lifelong member of the Veterans of Foreign Wars
(VFW). He served as Commander of Post #905 in Gardner, MA and then Commander of Post
#9566 in Dalton, MA. From 1977-1978, he was elected Massachusetts VFW State Commander,
one of his proudest accomplishments. Nationally, he was Vice Chairman of the POW/MIA
Committee from 1993-1994, Vice Chairman of the VA Hospital Committee from 1994-1995,
and Vice-Chairman of the National Community Activities Committee from 1995-1996.
Additionally, he served as the VFW State Parliamentarian for thirty years.
As a proud veteran, Conny was honored to march in several Memorial and Independence Day
parades for over sixty years. He was often asked to be a guest speaker extolling on the
importance of care for fallen veterans, our need to rise up as a community and to love our
neighbors, and the greatness of the ideals upon which America was founded.
A staunch advocate for veteran's rights, Conny volunteered tirelessly at the Northampton VA
Hospital and the former Rutland VA Hospital where he received special recognition by the
Veterans Administration for a lifetime of service.
While in Hinsdale, Conny served as Treasurer of the United Way and the Salvation Army. When
he moved to Worthington with his young family in 1967, he became the Town Moderator, a role
he held for fifteen years. He also served as the town's Veterans Agent, President of the
Worthington Library Corporation, Vice President of the Worthington Historical Society, and
Treasurer for Housing for the Elderly.

�Conny was a diehard Red Sox fan. While serving as State Commander of the VFW, he was
invited by the Boston Red Sox to throw out the opening pitch, first at Fenway Park in Boston,
and then against the Minnesota Twins in Minneapolis, Minnesota in 1978; one of the great
honors of his life.
In addition to baseball, Conny had many interests and passions. He coached basketball and Babe
Ruth Little League baseball for several years. He loved to play golf at the Worthington Golf
Course, where he was a long-time member and twice hit a hole-in-one. Conny was an avid
gardener; his family spent the winters pining for the ripened tomatoes of which he was especially
proud. As a lifelong learner, Conny read constantly, and he loved to debate politics over coffee
with friends at the Worthington General Store. His interest in other cultures lead him to a
lifetime of international travel. Conny loved to sing to his children, his grandchildren, and to his
wife. His voice was rich and beautiful, filled with the love he felt for his family.
Conny is survived by his beloved wife of 62 years, Julia Joanne (Comeau) Sharron; his eight
loving daughters, Helen &amp; David Pollard of Worthington; Ramona Gallagher of Worthington;
Melissa &amp; Jeffrey Brodsky of Wayne, PA; Annie &amp; Matthew Lagoy of Worthington; Catherine
&amp; Thomas Pease of Worthington; Margaret Sharron &amp; Emmanuel Cecchet of Huntington;
Pamela Sharron &amp; Scott Evans of Florence; Octavia &amp; Andrei Litvinov of Philadelphia, PA; and
his twenty beautiful grandchildren, four great-grandchildren, and many nieces and nephews.
Conny's Catholic faith was unwavering. He was proud of being an altar boy, serving the mass in
Latin. He was a communicant of Saint Agnes Church in Dalton, MA and spent his life giving to
others as an educator, a community leader, and a volunteer. In lieu of flowers, his family requests
you perform an act of loving kindness to someone in need.

�</text>
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                <text>2024-03-04</text>
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                    <text>Garibaldi Guard
Near Fairfax, Va.
July 17th 10 o’clock
We have marched ten miles today and though I am very tired, I have walked a mile further to a
Virginia farm house, to write. I could get no water today to drink, and now a good colored Aunty is
getting me a nice supper with milk and coffee. Will it not taste good!!! My trunk and all my things
are in my hut in Alexandria. I sleep to night with the stars for my cover lid. I have my cloak and
blanket. We were ordered to take nothing more. I advance tomorrow at day light in peace and
happiness.
10 miles from Manassas
July 20th, 1861
We expect a general battle to day and a severe one. If I fall, I die for my country.
J. C. R.
Page 2:
Orange, New Jersey
July 20, 1861
Dear Mrs. Rice,
Though the news from the seat of war is very sad, and our future hopes for our country seem
darkened, still personally we have to be thankful that the Garibaldi Brigade were not in the contest,
but a reserve corps, at Centerville, and they probably retreated with the army to the entrenchments
near Washington.
Respectfully yours,
J. Thorpe

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Garibaldi Guard&#13;
Near Fairfax, Va.&#13;
July 17th 10 o’clock&#13;
We have marched ten miles today and though I am very tired, I have walked a mile further to a Virginia farm house, to write.  I could get no water today to drink, and now a good colored Aunty is getting me a nice supper with milk and coffee. Will it not taste good!!! My trunk and all my things are in my hut in Alexandria. I sleep to night with the stars for my cover lid. I have my cloak and blanket. We were ordered to take nothing more.  I advance tomorrow at day light in peace and happiness.&#13;
						10 miles from Manassas&#13;
						July 20th, 1861&#13;
We expect a general battle to day and a severe one. If I fall, I die for my country.&#13;
						J. C. R.&#13;
Page 2:&#13;
						Orange, New Jersey&#13;
						July 20, 1861&#13;
Dear Mrs. Rice,&#13;
	Though the news from the seat of war is very sad, and our future hopes for our country seem darkened, still personally we have to be thankful that the Garibaldi Brigade were not in the contest, but a reserve corps, at Centerville, and they probably retreated with the army to the entrenchments near Washington.&#13;
						Respectfully yours, &#13;
						J. Thorpe&#13;
	&#13;
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                    <text>Ken Pease obituary, 2013&#13;
WORTHINGTON, MA – Kenneth B. Pease, Jr. (1927-2013) passed away peacefully on June 20, 2013&#13;
with his loving family by his side. Ken was born on April 7, 1927 the son of the late Kenneth and&#13;
Ethel (Zarr) Pease.&#13;
He grew up and spent most of his life in Worthington. He attended Huntington High School and&#13;
Smith Vocational before joining the Army during World War II. He served with the occupational&#13;
forces in Germany. He retired from the Massachusetts Turnpike Authority in 1989 after 31 years of&#13;
employment.&#13;
Ken was active in his church and community. He served one term as a selectman and thirty years&#13;
as an Almoner for the Whiting Street Fund. He was a member of the Congregational Church, a&#13;
lifetime member of both the Worthington Rod and Gun Club and VFW Post 6645 of Russell. He was&#13;
a ﬁfty year member of the Huntington Federal Masonic Hall Lodge.&#13;
During his rich life he enjoyed hunting, ﬁshing, camping in southern Vermont, and traveling with his&#13;
wife. He always claimed superiority in his daily games of cribbage but when pressed would have to&#13;
acknowledge that it was his wife and not him who could brag about having a “29” hand. Above all he&#13;
received pleasure in the company of family and friends. In recent years his life was enriched and&#13;
probably prolonged by the love and antics of his great-grandchildren.&#13;
Ken leaves his devoted wife of 66 years, Barbara Palmer Pease; a son, Gary and his wife Nan of&#13;
Westﬁeld; daughter, Gail Lucey and her husband Michael of Easthampton and daughter, Marcia&#13;
Estelle and her husband Stephen of Worthington. He has three surviving brothers, Richard Pease&#13;
and his wife Patricia of Tucson, AZ, Howard Pease and his wife Pamela of Westﬁeld, Robert Pease&#13;
and his wife Bonita of Russell. He has two surviving sisters, Nancy Wickland and husband Glen of&#13;
Dalton and Mary McCready and her husband Peter of Huntington as well as a brother-in-law Donald&#13;
Watson of Holyoke. He was predeceased by his brother, James Pease; his sister-in-law, Carol and&#13;
sister, Nettie Watson.&#13;
He leaves seven proud and admiring grandchildren, Mark Pease and his wife Marisa of&#13;
Longmeadow, Rebecca Pease of Westﬁeld, Kristen Pease of San Diego, CA, Stephen Estelle and his&#13;
wife Kristen of Goshen, MA, Erin Borsari and her husband Joshua of Plymouth, David Lucey and his&#13;
wife Carolina of Watertown and Thomas Lucey and his wife Kate of Chicago, IL. He has seven greatgrandchildren, Nicole, Mia, Michael, Ross, Rosemarie, Stephen and Arami. Admiration and love for&#13;
Uncle Kenny extends to nieces, nephews and beyond.&#13;
Westﬁeld News, June 24, 2013&#13;
&#13;
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                    <text>To Thomas Jefferson from Gideon Lee, letter in the National Archives:
Havre De Grasse 17 May 1808
SIR
your Excellency will permit Me to inform you of a young Man, who has gone to Washington
for the purpose (as he says) of causing a repeal of the several Acts (passed the last session of
Congress) laying an Embaro—He has thrown out several threats on the road—particularly
against your Excellencies life—I have this moment heard of his arrival in Washington and that
he is preparing to proceed to Monticello—knowing your politeness and the unreserved liberality
with which your intercourse with Men is marked, I feared you might admit him to an audience—
and as the Man is insane he might (yourself unguarded) commit violence on your Person—
Your Excellency will excuse this intrusion—as it is produced by (perhaps) an over solicitude
for a life of infinite worth—
I am Sir your Excellencies most Obedient Servant
GIDEON LEE
P.S. the name of the Person herein mentiond is Wm. Meech, a Son of Timothy Meech of
Worthington, Massachusetts, Hampshire County—his insanity was produced by religious
phrensy—in March last, the fourth Inst. he called on Me in New-york (where I reside) and
requested a sum of money to enable him to pursue his Journey to Washington. I gave him money
on his promising to return to his Father—and accompanied him out of town and did not dream he
had changd his course, untill business calld Me to this place, this evening. He is a middle sisd
Man florid Complexion, and wears a Military habit—for the respect I bear his Father I would
wish the young Man used tenderly—
G. LEE
Citation: “To Thomas Jefferson from Gideon Lee, 17 May 1808,” Founders.Online?.National
Archives, https://founders.archives.gov/documents/Jefferson/99-01-02-8014

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                    <text>INDEX
The Worthington Cookbook
compiled by the Womans Benevolent Society, Worthington, Mass
Albro, Mrs. [Lewis K.?] (Mary?, 1844-1917) (lived in Pittsfield_
biscuits, Mr. Brewer's Kentucky beaten, 10
corn pone, Kentucky, 14
dressing, French, 61
frosting, boiled, 92
Allen, S[arah] E. (Mrs. Nelson, Sarah Nooney Cady, 1852-1936)
cake, Scripture, 81
cake, sure luck, 81

Ames, B[essie] A. F. (1856-1951)
bluefish, baked, 25
celery, stewed, 54–55
chicken timbale, 38
codfish balls, 29–30
griddle cakes, rice, 15
pudding, rice current, 68
soup, chicken, 19
soup stock, 19
turkey, roast, 33
Bartlett, Alice G[eneveeve] (Mrs. Lester LeDuc, 1895-1980, m. 1926), marmalade, orange, 107
Bartlett, Bessie [Elizabeth] G[urney] (1877-1935), gingerbread, 90
Bartlett, Elsie V[enner] (1878-1968)
Bavarian cream, plain, 64
mince meat, 73
sherbet, pineapple, 99
sherbet, raspberry, 99
Bartlett, Marguerite (b. 1889, m. 1914)
cookies, oatmeal, 96
sauce [for pudding], 72

Bartlett, Marion (1888-1969), cake, sweet cream sponge, 80
Bartlett, Mrs. Eugene L. [Nellie Malone] (1862-1955)
fritters, raspberry, 66
salmon, cream, 28–29
Bartlett, Mrs. G[uy] F. [Alice Mosher] (1887-1953)
beefsteak en casserole, 40
1

�croquettes, meat, 41–42
pork fritters, 43
red hot (sauce), 46

Bartlett, Mrs. Horace F[ranklin] (Caroline Eliza Graves, 1852-1925)
cream sauce for croquettes, 45–46
croquettes, 41
dope, red raspberry, 113
ham patties, 43–44
meat and rice casserole, 42
oysters, panned, 30
sauce, tomato, 106–7
short cake, strawberry, 11
Bates, Louise C. (1873-1946)
brownies, Bangor, 94
cake, molasses layer, 87
johnny cakes, apple, 13
oatmeal gems, 13
Bates, Mrs. C[harles] F. (Amanda Ann Bartlett, 1852-1920)
cake, fruit, 90
koumyas [wine], 113

Bates, Mrs. Frank (Mary Jane Laughlin, 1871-after 1959)
bean patties, 52
osting, chocolate, 92
pudding, hasty cocoa, 63
Bates, N[ellie][Alma] (1858-1915)
breakfast cakes, rye, 13–14
cake, black chocolate, 89
cookies, cream, 98
cream, chocolate, 103
fondant, 104
stew, good old Irish, 19–20
tripe, fried, 39
Bradley, Mrs. Frank (Sarah Baker, 1871-1960)
breakfast cakes, rye, 11
corn, canned, 108
gingerbread with whipped cream, 67
Bradley, Mrs. H[inckley]. D. (Azubah Clark, 1870-1916)
cake, sponge, 80
cake, sunshine, 80
wafers, ginger, 95
wafers, vanilla, 97
Brewster, Edith G. (1882-1951)
2

�apple fritters, 54
batter for fritters, 54
bran gems, 13
dressing, salad, 62
muffins, wheat, 12–13
Brewster, Mrs. C[harles]. K[ingman] (Celina Baldwin, 1840-1917)
cake, nut layer, 86
cookies, hickory, 96
grapes, spiced, 109
Brewster, Mrs. Milton (Eliza Carr, 1841-1904), pie, cornstarch, 76
Brooks, Mrs. C[harles] B[yron] (Nancy Trow, 1882-1965)
bread, puffed or hot, 15
jelly, astrachan apple, 105
jelly, pear and plum, 105
pie, cherry, 77
pie, current, 73
spice jelly (for meat), 45
Brooks, Mrs. S. H.????
cake, pork, 90
pickle, cabbage with Bordeau [sic] sauce, 110
Brown, Mrs. Amanda L. (Mrs. Castanus, 1847-1914) (2006-147 on display)
cake, eggless white loaf, 80
cake, sponge, 79
doughnuts, raised, 93
Buck, Mrs. O[tis]. H. (Julia Porter, 1852-1929)
conserve, grape, 107
jelly, peach, 105–6
omelet, egg, 47–48
salad, but, 60
Burr, Mrs. C[lement] F[ranklin] (Ella Crosier, 1850-1930)
cake, raised, 85
oysters (pigs in blankets), 32
oysters, scalloped, 30
pear chips, 108
pie, apple, 78
pie, cream, 77
sausage, fried, 45
Burr, Mrs. Franklin H. (Helen Gilmore, 1882-1968)
bread, brown, 6
chowder, fish, 22
salad, tomato jelly, 60
Burr, Mrs. J[ohn]. E. (Fanny Warren, 1876-1943)
cream puffs, 91
doughnuts, 93
gingerbread, soft, 90–91
rolls, Parker House, 9
3

�Capen, Mrs. Alfred ???, popovers, 14
Capen, Mrs. G[ranville] D[aniel] (Hattie Maria Blackman, 1859-1950)
ham on toast, 44
meat, creamed, 44
oysters and macaroni, 31
pie, lemon, 75–76
Clark, Mrs. D[wight] T[heodore] (Harriet Prudence Wilder, 1864-1921)
bisque, tomato, 21
ice cream, 99–100
meat, 39–40
mousse, maple, 99
pie, maple syrup, 73
Clark, Mrs. E[dward]. J. (Caroline Hewitt, 1868-1948)
cake, lightening, 86
cupcakes, 86
gingerbread, 91
jelly, geranium, 105
sauce, Franz, 70
Coburn, Mrs. Sidney (Jennie Arfell Parmenter, 1863-1927)
custard, baked, 65
meat balls, 43
Cole, Anna A[bbott]. (Mrs. Horace, 1867-1950)
cake, angel, 79
cheese sticks, 94
corn cake, 11
mint sauce, 46
pork, fried, 38
trout, book, 25
waffles, 15
wine, elder blow, 114
Cole, Estelle ????, pudding, graham, 71

Cole, Olive E. (1894-1986)
meat/fish souffles, 44
omelet, 48
Cone, [Fannie] Viola (Mrs. Alfred Churchill, 1894-1976, m. 1914)
cake, caramel, 80
candy, potato, 101–2
Cone, Ada M[ay] (Mrs. James W., Ada Brown, 1869-1948)
doughnuts, 93
dressing, boiled, 61–62
pie, cranberry, 77
salad, potato, 60
4

�Creelman, Josephine Rice (Mrs. Harlan W. , 1865-1940), blanc mange, chocolate, 65
Cross, Alice E. (Mrs. William Brady, 1898-1981)
cake, Forbes, 85
tomato, spiced green, 109
Cross, Alma ????, cake, Alma loaf, 84
Dickinson, R. B.???
caramel, chocolate, 101
dressing, cooked salad, 62
Russian cream, 64
salmon loaf sauce, 29
Dodge, Jennie (1875-1937)
corn fritters, 51
soup, clam, 23
succotash, 57
Dodge, Sarah (Mrs. Edwin, Sarah F. Williston, b. 1849, d. after 1920)
cabbage, creamed, 52
fruit dessert, 67
parsnip croquettes, 55
pudding, nesselrode, 68
pudding, whole wheat, 70
salad, fruit, 60
Drury, Mrs. Lathrop (Lucie J. Thayer, 1854-1931)
cake, cold water, 85
pudding, mock Indian, 70
sauce [for pudding], 71

Ely, Mrs. H[enry] G[ilbert] (Ruby M. Brooks, 1870-1940)
chowder, corn, 22–23
puff, baked apple, 66
sauce, ripe tomato, 107
soup, tomato, 23
tomato, escalloped, 56
Fairman, Eva [Cudworth] (1886-1979)
chicken, scalloped, 36–37
kottbullar, 43
onion, escalloped, 54
shepherd's pie, 37
Fiske, Mrs. Wendell (Eunice E. Witt, 1884-1966), cake, chocolate marble, 87–88
Fitzroy, Mrs. [Edwin J.] (Jennie Blanchard, 1866-1943)
cake, easy fruit, 89
cookies, white or sugar, 97
Fogg, Helen B. (1855-1937)
chowder, fish, 22
cookies, grandmother's, 97
5

�Geer, Mrs. C[harles] Preston (Lemira E. Pelton, 1864-1933)
bread, graham, 8
codfish on toast, JJ27–28
eggs, stuffed, 47
potatoes and onions, fried, 53
Green, Mrs. B[elden]. R. [Blanche Granville , d. 1964)
pickles, mustard, 111–12
whuffins [sic], wheat, 12

Hart, Mrs. J[ohn]. E. (Elizabeth S. Leach, 1868-1943), pie, lemon, 75
Hart, N. A. ???, muffins, plain, 14
Heacock, Mrs. G[rosvenor] W. (Alice Baker, b. 1907), pudding, poor man's plum, 71–72
Heacock, N[annie] S[tone] (1859-1944), compote, apple, 66
Hewitt, Josephine (1870-1960)
cheese souffle, 48
filling, lemon for layer cake, 92
salmon, 30
soup, bran, 20
Hewitt, Mrs. A[bby] C[orning] O[tto] (1869-1948), Turkish delight, 104
Hewitt, Mrs. Sidney???, oysters (little pigs in blankets), 32
Higgins, Mrs. Hattie C[elestia] [Mrs. Herbert N., Hattie Wright, 1863-1928)
cake, Martha Washington, 85
salmon cakes, 28
Hills, Josie [Josephine] S. (Mrs. James Murray, 1880-1919)
cookies, soft ginger, 94
pudding, berry, 68
pudding, prune, 67
Humphrey, Martha C[oit] (Mrs. Benjamin Humphrey, Martha Jones, 1847-1925)
beans, baked, 52
chicken pie, 34
Ireland, Mrs.???
icing, maple syrup, 82
rice cakes, 53
salad, 59
Johnson, Mrs. Howard (Helen Roxanne Durham, 1840-1915)
cabbage, baked, 53
rarebit, Welsh, 49
Jones, Mrs. Maude S.[M.or H.?] (Mrs. Charles M. or H. (b, 1880)
pickles, cucumber, 111
pie, mock mince, 74
pie, orange, 73–74
6

�sausage, fried, 39
Jones, Mrs. Willard (either Deborah Cole (1851-1895) or Cora Pease (1865-1936))
chow chow, white, 108–9
pudding, suet, 72

Kilbourn, Mrs. C[harles] A. (Laura May Bates, 1876-1945)
cake, molasses sponge, 79
corn cake, 12
doughnuts, raised, 93
Knapp, Grace A[gnes] (Mrs. Leslie Joyner, 1894-1969)
candy, panochee [sic], 103
pie filling, lemon, 78
Knapp, Madaline [Brown] (Mrs. Ray Howe, 1896-1988), brittle, peanut, 102
Knapp, Minnie [Jeanette] (Mrs. Cullen Tower, 1891-1968, m. 1914), oyster stew, 31
Knapp, Mrs. Clayton. C. (Maude Evora Brown, 1872-1948)
beef, frizzled dried, 40
bread, oatmeal, 8
cookies, oatmeal, 95
fish, planked, 26
popovers, 14
pudding, Mountain Dew, 67
Knapp, Mrs. F[ordyce] L. (Mary Streeter, 1866-1941)
cake, marble, 88
pickles, cucumber, 111
pudding, English, 71
Knapp, Mrs. J[ames] M[adison] (Jeannette [Nettie] E. Wright, 1876-1937)
chicken fricassee, 35–36
cookies, sour cream, 98
dumplings, 36
Loveland, Mrs. C[arlton]. A. (Mary E. Hills, 1875-1950)
cake, layer, 86
pie, lemon, 75
Magargal, Mrs. [Mrs. Wells?, Rebecca Raymond, 1892-1978) Helen Marion Bartlett ??
butter, maitre d'hotel, 27
Cornish pasties, 40–41
cottage pie, 37
peach consort, 107
peas, baked, 51–52
pie, mock cherry, 77
salmon cutlets, 28
Marwick, Mrs.[???, Myrick?, check WBS records)
candy, coffee, 101
cream, maple, 102
pudding, baked Indian, 69
salad, 59
7

�_________________________________________________________________
Neil, Fay, dressing, fruit, 59
not attributed
cake, Dolly Varden white layer, 83
cake, lily, 82
cake, pink layers, 83
cheese fondu, 48
corn cakes, green, 56–57
corn pudding, 57
halibut, smoked, 27
macaroni and tomato sauce, 56
oysters, scalloped, 31
parsnips, fried, 55
potatoes, matire d'hotel, 27
pudding, steamed, 71
pudding, whole wheat, 70
roast chicken and dressing, 36
salmon, fresh fried, 26
salmon loaf, 29
sandwiches, 17–18
spinach, 55
tomatoes (for fish), 32
Osgood, Mrs. George [Henry] (Martha Churchill, 1898-1975)
cake, butternut, 83–84
cake, mocha, 84
omelet, 47
Osgood, Mrs. L[ucy] M[aria] [Mrs. George, Lucy Allen, 1831-1920)
cake, nice sponge, 80
frosting, chocolate, 91–92
Parish, M[ary]. E. (Mrs. Telesphore J. Betters, 1884-1963, m. 1915)
pickle, chopped, 111
sauce, German green, 106
Pease, Miss Amanda (1838-1932), grape juice, unfermented, 113
Pease, Mrs. E[dward or Edwin] M. (Nettie M. Bartlett (1868-1901) or **Effie M. Higgins (18671936))
pie, pineapple, 74
puffs, breakfast, 15
Pease, Mrs. J[ames]. B. (Eliza Cole, 1846-1915), cake, pork, 90
Perry, Mrs. Emma L. (Mrs. Dwight, Emma Chapman, 1835-1923), oleykoks [sic] [olykoeks are
doughnuts], 94
Porter, Inez (Inez Wymar, 1873-1915)
butterscotch, 102
creams, peppermint, 103

Porter, May G[urney] (Alice May Gurney, 1895-1957)
8

�cabbage, scalloped, 53
cake, ginger drop, 95
eggs, Beauregard, 49
rolls, cinnamon, 10
Porter, Mrs. Annie [Mrs. Abner H., 1867-1941)
macaroni and cheese, 56
piccalilli, 109–10
Prentice, Mrs. Dwight [Jane E. Gleason, 1844-1923)
bread, farmer's brown, 6
cake, cream puff, 82
cake, quick loaf, 85
Rice, Katherine McD[owell] (1859-1945), soup, black bean, 23–24
Rice, Mrs. William G[orham] (Maud Walker, 1882-after 1950), muffins, English, 12
Rice, Susan T[racy] (1865-1937)
mushrooms, 57
sweet breads, 42
Sampson, Florence A. (1845-1929)
biscuits, cream tartar, 11
cake, apple sauce, 87
currants, spiced, 109
Shaw, Imogene (1881-1960), fudge, 103
Shaw, Mildred (Mrs. Philip Gurney, 1898-1983), cake, dark without eggs, 88
Shaw, Mrs. W[alter] M. (Grace Frances Minor, 1874-1945)
corn, escalloped, 51
Graham gems, 13
meat balls, 43
pudding, union, 69
salmon, 28
salmon, canned, 29
soup, cabbage, 21
Skelton, Mrs. P[erley] A. (Alice G. Shipman, 1865-1947)
cake, maple sugar, 81
pie, cream, 76–77
potato, escalloped, 55–56
rolls, 9–10
salad, beet, 61
Smith, Mrs. Ina (Mrs. Henry R., Ina Kibbe, 1859-1942)
candy, baked nut, 101
fudge, divinity, 102
Smith, Mrs. Merrick (Inabell Prentice, 1869-1936)
cake, roll jelly, 81
pie, coconut, 73
Smith, Mrs. Walter A. (Bessie May Jones, 1879-1969)
cookies, filled, 96*
pudding, cottage, 69
soup, black bean, 20
Smith, Mrs. Warren A.???, Sally Lunn, 15
9

�Stevens, Mrs. Alfred C[orrill] (Elizabeth Reid, 1970-1961)
beef, dried, 44–45
cauliflower, 54
rabbits, 38
salad, cabbage, 61
soup, tomato, 21
venison, roast, 37
Stevens, Myra J. (Mrs. Eugene, Myra Reed, 1866-1939)
bread, nut, 7
bread, whole wheat, 7
hamburg roast, 39
jelly, cranberry, 105
marguerites, 96
wine, dandelion, 113–14
Stevenson, Florence Day (Mrs. J. Ross, 1874-1956)
blanc mange, 64
bread, Vienna, 5
Stone, Nellie M. (Mrs. Walter Lincoln Stone, Nellie Sylvester, 1869-1957)
beets, baked, 51
blackberries, sweet pickle, 110
bread, steamed brown, 6
cake, dried apple, 89
chicken pie, 34
pie crust, 35
Streeter, Mrs. William (Jennie Culver, d. 1917)
jam, blackberry, 106
wine, blackberry, 114
Thayer, Mabel (Mrs. Frederic Geles, 1893-1947, m. 1915), icing, coffee, 91
Thayer, Mrs. Ernest (Delena Jones, 1874-1958)
beef loaf, 41
bread, bran, 7
ham pickle, 45
ice cream, chocolate, 99
pie, whipped cream, 76
Thayer, Mrs. Harry. M.???
bread, graham, 8
pie, rhubarb, 78
pudding, chocolate, 63
Tinker, Mrs. Harry (Lela Brown, 1878-1924)
bread, graham,8
cake, fudge, 88
cookies, drop, 95

Tower, Mary (b. 1868), bread, wheat, 5
Tower, Mrs. H[enry] L. (Cynthia L. Allen, 1856-1928)
10

�cake, society, 84
pie, rhubarb, 78
rolls, bran, 10
Trow, Mrs. A[lfred]. W. (Ida S. Bartlett, 1861-1933)
cookies, hermit, 97
cookies, sour milk, 97
puff, raspberry, 65
Walker, Mrs. D. S.???, fritters, French, 66–67
Wiggett, Mrs. Roy G[ardner] (Hattie Mabel Beach, 1888-1917), cake, potato flour, 82
Willard, Mrs. (Mrs. John, 1886-1952)
soup, onion, 21
soup, vegetable, 20

Williams, Mrs. C[harles]. O. (Florence May Brown, 1877-1970)
bread, buttermilk brown, 6–7
chicken, panned, 35
sauce, chili, 106
Witt, Edna [Warner] (1892-1972), pie, pumpkin, 74
Witt, Mrs. Harry (Mary Elizabeth Damon, 1858-1937), pie, frosted lemon, 75
Wright, Mrs. Phebe (Mrs. John, Phebe Soper, 1835-1920), cookies, cream, 98
Yale, Mary. E. (Mrs. John, Mary E. Tower, 1868-1964)
cake, Aunt Elizabeth, 87
cake, dark layer, 83
ginger snaps, 94
pickle, chopped, 110
pudding, graham, 70–71
Zarr, Mrs. [Edwin] (Minerva Waterbury Green, 1867-1929)
chowder, clam, 23
crullers, 94
pudding, cream cocoanut, 63
pudding, orange, 63

11

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                    <text>William Carter Obituary
Our community and family lost a gentle, loving, and generous soul, when Mr. William Joseph
Carter, Jr passed away unexpectedly on Monday, August 16, 2021, at the age of 81. He was born
in Pittsfield, MA, on April 29, 1940, the son of the late William J. Carter Sr. and Rita Thompson
Carter. He graduated in 1967 from the University of Massachusetts, Amherst with his Bachelor's
degree in electrical engineering, as part of the GE apprentice program.
Bill was employed by General Electric for 43 years, where he designed large power
transformers. Before retirement in 2005, he was the manager of maintenance and security. He
was a lifetime member of IEEE.
Bill was dedicated to his family and lived a life of service to family, friends, church, community,
and work. He was an active member of St. Stephen's Parish, as usher, property committee, and
coordinator of Habitat for Humanity. For several years he was on the board of directors and was
president for the Maples senior housing in Worthington. He was always willing to help his
daughters and friends with projects, especially repairs or woodworking.
Bill had a passion for steam trains, HO model railroading, photography, home renovations, and
community. He was one of the original members since 1956 of the Berkshire Model Railroad
Society and a member for 65 years. Since 1965, Bill was also a member of the Amherst Railway
Society for 56 years, where he volunteered for many years at the Amherst Railway Society
Railroad Hobby Show at the Big E. A lifelong love of steam trains. led him to many train trips.
For his 60th birthday he was thrilled to have the opportunity to briefly drive a real steam engine
in Essex, CT.. Retirement allowed him to take a trip across Canada and then back to the US by
trains with his wife, Teddy.
Bill was an enthusiastic photographer and passed that passion to his daughters. As the one behind
the lens, our photos of him are somewhat limited, and we would love to receive stories and
photographs with remembrances.
Another love that he and Teddy shared with the girls was for animals; he took care of the horses
on the property and was loved by all the cats and dogs. His family and friends will miss him
greatly. While he will be remembered for many things his smile is one of things that many
people recall.
Bill is survived by his beloved wife, Theodora "Teddy" (Stevens), of 51 years, whom he married
on October 4, 1970. His joys were his daughters Sally L. Carter, of Nashua, NH and Jill M.
Carter of Hudson, MA. Bill's siblings are Betty Carter Harrison of Delmar, NY; Nancy Carter
Olson (Carl) of Pittsfield, MA; Phillip Carter (Yan Li) of Gilmanton, NH; David Carter (Ann) of
Pittsfield, MA; as well as many nieces, nephews, and their families.

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                    <text>Robert “Bob” W. Perkins 1946-2022
WORTHINGTON, MA - Robert Wilson Perkins, 76, passed away on Friday, December 30,
2022, after a long battle with spinocerebellar ataxia and dementia.
One of ten children, he was born in Worcester, MA on August 10, 1946, and raised in Barre,
MA.
He graduated from Barre High School and continued his education at the University of
Massachusetts, where he earned his Bachelor's degree in art. He was an artist whose paintings of
nature and wildlife were exhibited in the U.S., France, and Canada.
He worked in advertising in New York City before returning to Massachusetts to teach art and
film animation at Granby High School.
He was fascinated by early American architecture and, while pursuing his artwork, he restored
several historic houses. He built his own seventeenth-century reproduction of a saltbox house
where he lived with his wife Catherine and their beloved dogs for forty-six years.
He loved to read and play the guitar. He was passionate about cycling, which took him and his
wife on many adventures on the roads of New England, the Rocky Mountains, and Canada. He
was also an avid cross-country skier.
He leaves his loving wife of fifty-three years, Catherine (Begue) Perkins; four sisters: Lee
Perkins of Sandy Spring, MD., Elizabeth Carpenter Perkins of Talmage, CA. (Tom Liberatore),
Eleanor Tillinghast Perkins (Walter Podbelski) of Middletown, CT., and Julia Perkins (Brian
Fay) of Middletown, CT; three brothers: Stephen Whitney Perkins of South Deerfield, MA.,
Ralph Whitney Perkins (Joan Ebbeson) of New London, N.H., and Michael Perkins of Barre,
MA., as well as many nieces, nephews, and friends.
Bob was predeceased his parents, Robert Cowan Perkins and Jean Whitney Perkins of Barre,
MA.; and two sisters: Carol Georgopoulos of Albuquerque, N.M. and Harriet Ann "Annie" Raitt
of Carnation, Washington.

Published by Daily Hampshire Gazette on Jan. 2, 2023.

�</text>
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                    <text>STONE WALLS

�— Editorial —
Fall in New England is such a glorious time of the year! Tourists come from great

— the same sights that we can see out of
our front windows or admire on the way to the mail box.
Despite the uncertainties of New England weather,
really
our best season —
distances to view the foliage in early October

fall

is

not just because of the spectacular color of the leaves but because the temperatures
are comfortable, the hot humid weather is past, the sun is likely to shine, and there are
no bugs. When I was a school girl, I always felt that it was unfair to have to return to
school just at the time when the weather was beginning to be at its best. Now I relish
the freedom to spend a perfect fall day outdoors, enjoying its beauty while I put the
garden to bed and try to catch up on some of the chores that must be done before
winter.

Some people think that fall is a sad time because it is the end of summer. True, the
trees will soon be leafless and bare, the birds are migrating south, and the length of

daylight is rapidly decreasing. But for Nature, it is planting time

— the seeds and nuts

fall to the ground to lie dormant over the winter ready to grow in the spring.

Some of the local colleges used to celebrate Mountain Day. A lovely fall day was
chosen and classes were cancelled so that students could enjoy the outdoors. Is
Mountain Day still observed? I don't know, but certainly a lovely fall day is a moment
to be enjoyed to its fullest. The celebration of Columbus Day here in Massachusetts is
an attempt in this direction, but the weather is not always cooperative. Perfection cannot be scheduled but only can be appreciated whenever it happens. Enjoy!
Lucy Conant

�CONTENTS

5

The Worthington Rice Family
A Woman Ahead of Her Time

9

Bygone Diseases

2

12

Elizabeth Payne

submitted by Doris Hayden

Pamela G. Donovan-Hall

Six Common Pins Trip Up Arson Ring

Operating in New England, Part II

Louise Mason

compiled by Grace M. Wheeler

16

Hilltown Happenings

18

20

Hannah Gibbs' Diary, Part IV
Burma Shave

22

Chester's Biggest Landowner: John Chandler

27

The Cricket in the Comer

28

Ann Rausch, Artist

32

Captain Sylvester Squire

35

Genealogical Queries

36

Annual Report

Lucy Conant
Ruth E. Beckwith
Elizabeth Payne
edited and transcribed by Pamela G. Donovan-Hall
compiled by Grace M. Wheeler

-7-

�The Worthington Rice Family
by Elizabeth Payne

Rice Homestead

A motorist on Route 112 coming from the south will enter Worthington Comers by passing between the library on the left and a fine old house on the right still known as "the Rice
House, " though no Rices have lived there since the death of Katherine McDowell Rice in

1946,

when it was sold.

When the house was cleared of Rice possessions, selected treasures were carried across
the street to be installed in a room on the upperfloor of the library, thereafter called "the Rice
Room." There were many books, with the bookcases to shelve them, souvenirs offoreign
travel. Rice family portraits and photographs, plays written by Katherine and the desk at
which she wrote them. The Civil War uniform and arms of Gen. James Clay Rice was
brought, and an elaborate baptismal robe worn by a Rice baby named Susan. In 1986 the

board of the library gave permission for the Worthington Historical Society to extend the uses
of this museum room. There is no desire to forget the Rices, however, so perhaps this is a suitable time to recall their history.

-2-

�The

Worthington was

capital city for her brother William A. Rice

William A. Rice, who came in 1803, built
house in 1806, and that year married

II (1820-1906), who went at nineteen to
work for his brother-in-law. He stayed on in

Rice

first

in

his

Wealthy Cottrell. Her father was Asa Cotwho had settled on Randall Hill on a
place now owned by Joan Mendelsohn. It
is recorded that she had been a teacher of

that city for a career in state civil service.

During these years he kept a place in
Worthington for summer use. This property, which he called "the Farm," is on
Old North Road, now usually known as
"Miss Vaughn's Place."
When this second William A. Rice retired in 1883, he came to Worthington to

trell,

William Cullen Bryant. This first William
Rice was called "Colonel" by virtue of having been named "Ensign of the Northern
Frontier" in the militia of the

wealth during the

Common-

War of 1812. Stained

live

out his fifteen remaining years before

in

During these
years he took an interest in town matters.
He set out twenty-five maple trees along
town roads, after which he called his home
"The Maples." He helped found a public
library, of which his daughter Katherine

tion of the

served as librarian for its first twenty-five

glass windows in the very center location on

his death at age eighty-six.

the front of the Worthington church keep
the names of this first Rice couple before
us.

In 1825 when Lafayette was expected

town enroute to Boston for the dedicaBunker Hill monument. Col.
Rice led a party on horseback to the town

years. He served on the building committee

line to escort him. As they returned with his

for a new church when one had to be built to

coach to Pearce Tavern, where he was to
spend the night, he found a welcoming can-

replace the colonial church destroyed by

window of the Rice home

for the ceremonial laying of the

dle in every

fire in 1 887. It

needed

across the road.

was he who made the speech

cornerstone.

Col. Rice and his wife

Not everyone felt happy about the Rice
influence on the design of the new church.
Some preferred a style in keeping with New

Wealthy had

twelve children. Not one lived his entire life

A

in Worthington.
stone on the Rice property can be seen to be a memorial to the

England tradition. It is said that the Rices,
especially William's daughters Susan and
Katherine, insisted that it be modeled after
a church they had admired in England.

son James Clay Rice, who lost his life in the
Civil War. After graduating from Yale, he

had gone off to New York, so that it was in a
New York regiment that he served as a

The Rices ruffled other feathers when

brigadier general.

He had already served
however, in a very special

they donated land for the library, built in

his home town,

1915.

way, for when at Yale he wrote a history of
Worthington that listed the town's first set-

claims it as a gift in memory of that first

tlers.

Though incomplete, it is a valuable

Wealthy. Records show that the Stone

list,

a

any item

family, who owned land on another comer

brought over to "the Rice Room" at the li-

of the same intersection, were eagerly offer-

brary.

and felt ill-used by the
manner in which the Rices insisted on hav-

greater

treasure

than

Rice

A bronze plaque in the library procouple,

"Col.

William

and

wife

ing a library site,

Another of the twelve children of the
second generation was Susan. She married
Archibald McClure, who became a druggist in Albany. This gave an opening in that

ing the honor.

William A. Rice II in his retirement
years wrote "Reminiscences" for his de-

-5-

�scendants. These have been used in
"Papers on the History of Worthington" to
provide a picture of life in town in the

nineteenth century.

The children of William A. Rice and his
wife Hannah Seeley were a son, William

Gorham Rice, bom in
daughters
ine.

1856, and three

— Josephine, Susan and Kather-

The son followed in his father's foot-

steps

in

Albany,

holding

state

jobs,

including that of aide or private secretary to

to Labrador. During World
even before the United States
entered, he was in France in an ambulance
corps. There he was three times cited for
bravery, and received the Croix de Guerre.
In 1 92 1-22 he was secretary to Judge Brandeis of the Supreme Court. Throughout his
career he was known as a defender of civil

famous

trip

War I,

liberties,

a man who stood firmly against

discrimination in all its forms.

He married Rosamond Eliot, a grand-

Rev.

daughter of that Charles Eliot who was a

Harlan Creelman, a minister in Worthington for a few years. The other daughters
never married. They lived on in the Rice
homestead until they died, Susan in 1937,
Katherine in 1946. There are people in
Worthington who remember these sisters.
They remember Susan's church work, her
eleven years as president of the church
women's group. They remember Katherine' s plays, written and produced by her
in the town hall. A new resident, listening as
memories of these two are recalled and
reported, gets the impression that they were
looked upon as odd characters in their last
years, "odd" perhaps, but upheld by their
feeling that the Rices were a little superior
and perhaps they
to their townspeople
were. They had had greater opportunities
for education and travel than most of

president of Harvard. They had three sons,

governors.

Josephine

married

the

—

their neighbors.

Extending this report of Rices into one
will, perhaps, add evidence of this superiority. William Gorham
Rice, Jr. (1892-1979) the descendant who
had to attend to the sale of the house in
1946, had a career of forty-one years as a
professor of law at the University of Wisconsin. He is credited with having developed some of the first courses in Labor Law
and International Law. It is interesting to
read also of the unusual things he found to
do as a younger man. When a student at
Harvard he went with Dr. Grenfell on his

more generation

who now have children to carry on the Rice
name. One son, Andrew, of Cabin John,
Maryland, writes that he remembers spending summers in Worthington as long as his
great aunts were alive
and once worked
for two months for Huntington Burr. This
must be the last Rice connection with
Worthington, now five generations down
from "Col." Rice and his wife Wealthy.

—

�A Woman Ahead of Her Time?
Submitted by
Doris Hayden

was able to exist He also kept a store and
was postmaster for several years. Mr.

Mrs. Jane C. Robinson, 75, a resident
of Blandford for over 40 years, but for the
last two years living in Columbus, Ohio at
the home of her brother, H. M. Sessions,
died at Columbus Friday morning. (July

Robinson died (Dec. 25, 1865) not long
after removing to Blandford and his wife
took his place as postmaster and supporter

31, 1896)

of the church.

She was bom in Hampden and received

For many years she was postmaster,

her education at Wesleyan Academy. After

resigning the office only when she left the

graduation,

she

was a teacher

at

town a year ago last fall. So well did she fill
the office, and so much were the people
attached to her, that at one time when a

the

Academy for some time and afterwards, a
teacher at an Academy in western N.Y.

man attempted to get the office during a

While there, she met and married David
Parmalee Robinson and removed with him
to Blandford about 47 years ago. (Married
Sept. 20, 1848)
Mr. Robinson was a leader in the
Methodist Episcopal Church in Blandford
and it was largely through his aid the church

change of administration, the people were
practically unanimous in successful support

of Mrs. Robinson.
It was through Mrs.

Robinson's aid the

Methodist Episcopal Church survived a

General Store &amp; House of Jane
Robinson. Burned
1900

—

-5-

�long struggle and became as firmly established as it is today. (1896)

she spent most of it in aid of the church and
worthy charities.
For many years, Mrs. Robinson sent
Blandford news to 'The Republican." Her
house on Main Street was a popular resort
during the summer and she had a faculty of
making her guests feel at home. All respected and honored her and her action was
deeply regretted by the town when she sold
her property there in the fall of 1894 and

She was very

generous in her gifts and a constant attendant at the several services. Many poor of
the parish and town were aided by her, and

she was the last to give anyone up as
utterly bad.

She interested herself in the schools of
the town and was superintendent of schools
for several years.

In addition to her other duties, she was

moved

in charge of the state wards and orphans for

brother.

whom homes were found in and about

Mrs.

to

Columbus

to

live

with

her

Robinson was a frequent and

welcome visitor in this city (Springfield),
where she had many friends and her death

Blandford.

Her activity was remarkable and no one
ever went to her without receiving comfort

will be mourned, not only in Blandford, but

and help. She was discreet, as well as generous, and gained considerable wealth, but

by

all

who

ever

meeting her.

Old Methodist Church

-6-

— Blandford

had the pleasure of

�was held from the
Methodist Church Sunday morning. (Aug.
2, 1896) Rev. E. G. Smith, formerly of
Chester, preached the sermon, assisted by
Rev. A. C. Ferrin. The large number of

Blandford heights; she served the town as

friends and the many floral tributes attested

of the little Methodist Episcopal Church m

to Mrs. Robinson's many friends. Bearers

Blandford and taught the little children in its

were C. B. Hayden, William Bates, George
Emmons and Roscoe Ripley.

Sunday School for a score of years.
She was abundant in labours of divers
sorts and carried to them all the spirit of an

The

funeral

(Source: Taken from an obituary (undated)
in a scrapbook in the Blandford Historical

Society

— probably from the Springfield Re-

publican.

The

last

paragraph was taken

from the Westfield Times &amp; Newsletter,
Aug. 5, 1896.)

superintendent of schools; the state as a
visitor

in

connection with the Board of

Charities; and the nation as postmistress of

Blandford for years; she was the mainstay

intelligent,

sacrificing,

devoted Christian.

Nobody met her without being impressed
by the strength and the dignity of her bearing, and the wonder of those who knew her
Ultimately was, that she could do so many
different things so well.

Two years ago, failing health compelled

A tribute written by an unknown person

her to sell her estate in Blandford and she

"passing tribute of a sigh," for she was a

went to Columbus, Ohio to live with her
brother, Horace Sessions and her nieces.
Her memory gradually failed and for the
last few months of her life she was again
almost a child. But her religious nature
knew no variableness, nor shadow of a turn-

notable woman

ing

and printed

in

the

Westfield Times

&amp;

Newsletter, Aug. 26, 1896.

The death of Mrs. Jane C. Robinson at
Columbus, Ohio deserves more than the

— well known and highly

— steadfast, keen, undoubting,
— that remained even down to the
tri-

educated, both for the little community in

umphant

which she lived and far outside it. Few
women have touched life in more points

end.

than she did.

fever of two weeks duration, and in all the

For many years, she taught the young
and moulded character; she was an artist of
taste and skill; she opened her large and

wanderings of her mind, she was beseech-

hospitable house summer after summer to
the reception of a cultivated class of people

So has lived and died a good woman
herself an exemplification of what she

who sought recreation and health on the

believed and taught.

Her last sickness was typhoid malarial

ing young people to lay well the foundations of a Christian character.

—

�Fall flowers fi-om watercolor by Jane C. Robinson

Courtesy of Mr. &amp; Mrs. Benjamin Bragg

�Bygone Diseases
by Pamela G. Donovan-Hall

CONSUMPTION
This disease was diagnosed

in

Signs and Symptoms:
Dry, hoarse cough gradually increases
and continues for months. Cough raises

1819,

now known as Tuberculosis. The white

mucous streaked with blood; fever in the
morning leaves by noon, returns again in

people have lived with this disease throughout much of their history. However, Afri-

the evening. Chills, then hot, thirsty, rest-

cans, American Indians, and Eskimos have

had contact with it over a much shorter
period. Over 80% of the population was in-

threatening with no cure

— only

occurs,

but

symptoms

are

remission

returns,

the

with palpitations. Flesh begins to waste

away and

patient

becomes emaciated,

dwindling away to a mere skeleton.

with consumption was 18 months.

Treatment in 1887:
Take a sea voyage. Move to another
location and climate. Cod liver oil. Bathe
body in Oak Bark and vinegar. Fresh air
prevents disease. Cough from disease is

Causes in 1887: (General)
Thought to be hereditary. Getting personal gratification in ways that were not socially acceptable. "The sins of the father
may be visited upon the children into the
third and fourth generation." Abuses of civilization, neglect of self. Not enough pure

strictly voluntary.

In 1987:
It is known as a contagious bacterial in-

fresh air.

fection, having nothing to do with heredity.

Causes in Women:

It is spread in droplets from the respiratory

Excessive novel reading. Tight dressing. Late hours. Eating sugar. Too-early

tract by the coughing, speaking, or sneezing

of a TB patient. The lungs are most com-

marriages. Scores of other errors arising

monly affected although lesions may occur
in the kidneys, bones, lymph nodes and the
lining of the brain. Death due to this disease declined by 1 900. It further declined

from fashion, vanity, ignorance that leads to

weakened lungs.

Causes in Men:
Men wear themselves out very fast in

with the placing of patients in isolation at

this country by: liquors, inordinate mental

ambition to

illness

life

prolonged. The life expectancy in a person

labor,

Sometimes

when

worse. Severe pressure in chest; pulse rapid

fected before the age of 20. It was always
life

less.

make money,

hospitals. It dramatically declined in

1

944

with the discovery of the antibiotic. Strepto-

over-

mycin. Other medications were discovered

eating.

-9-

�from 1947-1971 and today, therapy has
become excellent and easy to administer.

The patient usually had a prior cold. The
fever rose to over 105°. Although few cases
are reported today, it is treated with peni-

ERYSIPELAS

cillin or other antibiotics and the results are

seen within 24-48 hours.

This very contagious disease caused the
death

of

many

and

adults

1844

SCARLET FEVER

especially

epidemics

swept
through our hilltowns. There were two
types: Erysipelas and Black Tongue
Erysipelas, the latter was always fatal. It
bore the nicknames 'The Rose,' from it's
red-colored rash and as 'St. Anthony's
Fire' partly from its burning heat and partly
because the Saint whose name it bore was
supposed to have the power of curing it with
children

in

as

This disease occurred most often in
children ages 3-4. It rarely attacked adults
over 30. If it did, only mild cases resulted. It

was known to be contagious and claimed
the lives of more than one child in a family,
usually within two weeks. No other disease
was so simple and yet so often fatal as
Scarlet Fever.

a touch.

Causes in 1887:
Not known. Likely to appear more fre-

Causes in 1887:
Bad quality of food. Lack of cleanliness.
Morbid secretions being retained in the

quent in cold, wet or damp weather.

Signs and Symptoms:

body. Suppressed perspiration. People who

had

had

frostbite

more

apt

to

Red skin eruptions, sore throat, fever,

be

headache. Heat of skin, nosebleed, diar-

troubled.

rhea, vomiting. Difficulty breathing, delir-

ium, gangrene of throat

Signs and Symptoms:
Shivering,

headache,

furred

tongue.

Treatment in 1887:

Nausea, diarrhea, shining red inflammation

Confine patient to room. Catnip tea to

of skin with swelling, burning, itching. The

help drive rash to surface and produce pers-

skin irritation so great that it can almost set
the patient crazy.

piration.

Rash disappears after a

few hours, leaving the patient nauseated,
and then reappears for a few days. In Black
Tongue Erysipelas: swelling of tongue and
neck. Tongue turns black; neck becomes
purple in spots, then turns to dark green or

fat over whole

Raw

body. Belladonna.

In 1987:
This strep infection is usually treated
with

antibiotics

before

it

develops

into

Scarlet Fever. Temperature can run as high

black, suffocation results.

as

Treatment in 1887:

Mix cranberries

Soda water soaks to skin.

cranberries to skin. Apply uncooked bacon

106°.

Recovery occurs within 24-48

hours after treatment is begun.
with wheat bran to

cover skin. Sweet oil and turpentine to paint

TYPHOID FEVER

over skin surface. Salt mixed with vinegar

and water. Take a wine-glass full every Vi
hour. Steaming vapor bath.

This disease was the cause of death in
many children, adults and soldiers during
the Civil War. Depending on the severity of

In 1987:

the illness, death

We know that this was an acute strep in-

was usually the

within three weeks time.

fection of the skin and mucous membranes.

- 7 0-

result

�SMALLPOX

Causes in 1887:

An animal substance in the act of decomposition

by

inhaled

humans

Although a lot was known about this
disease 100 years ago, it was still one of the
most contagious and dreaded diseases of its
time. Illness depended upon the severity of

into

lungs.

Signs and Symptoms:

the disease, usually lasting or ending in

Depression, weakness, loss of appetite.

death

Soreness and stiffness and pain in the back,
legs

and hands. After 2-3 days,
10-12

abdominal

abdomen

distended, tongue coated black,

rose-colored

pain.

eruptions

on

already

against

discovered

and

Causes in 1887:

A viral poison.

and

Signs and Symptoms:

neck.

Chills,

Treatment in 1887:
septic

condition

of

the

vomiting,

small

eruptions

in

mouth, face, neck, trunk and extremities (first appearing red, then filling
throat,

LxDcal applications of turpentine to control

Vaccination

used.

days:

breast

weeks.

was

smallpox

chills,

coated tongue, thirst In 5-8 days, delirium,
diarrhea,

2

in

blood.

with matter). Headache, fever, swelling of

Quinine.

eyelids,

blindness occurring temporarily.

Delirium, diarrhea. After 1 0 days, the spots

In 1987:

We now know that the bacteria (sal-

scab over the skin, causing a sickening

monella typhi) caused this disease as the
bacteria reached the small intestines and
multiplied within hours after ingestion.
They invaded the bowels and were carried

odor.

Treatment in 1887:
Vaccination. Lye water or mustard
plasters to bathe feet Spearmint or Pepper-

to the bloodstream. It took 2-4 days for the

mint tea for nausea. Vinegar and water to

symptoms to appear. The bowels perforated and hemorrhage occurred. The liver
and spleen became grossly enlarged about
the third week of the illness and death re-

bathe head for headaches. Sage with honey

and Borax for sore throat. Powdered charcoal and salt peter for diarrhea.

sulted.

In 1987:

The bacteria gained access to the body
through the mouth from contaminated food,

virus, gaining entry by way of the respira-

who had the disease.

tory tract Face-to-face contact was neces-

Flies or other insects carried the organisms

sary to transmit it Clothing, bedding, and

from human excrement to food or drink.
There was a sharp decline in this disease
with pure water supplies, effective sewage
disposal, and pasteurization of milk. Man

even dust could retain the infection for
months. Smallpox has declined in the

was the only true reservoir of this disease.

the disease had literally disappeared here,

Although this disease is not seen too often
in the United States, it is treated with antibiotics, prednisone, and immunizations.

routine vaccinations against this disease

water, or a person

This disease was a severe, contagious

United States since the 1940's. Since people had severe reactions to the vaccine and

have been discontinued.

-11-

�Six Common Pins Trip Up

Arson Ring Operating in New England

PART II
Follow-up of newspaper reprint
which appeared in winter 1986-1987 Stone Walls
by Louise Mason

According to The Westfteld Valley Herald,
Wednesday April 18, 1934:

ways.

I

think they walked

up the back

way."
"I had a strange feeling that something

"DESTRUCTION OF SUMMER HOME

The buildings were burned to the ground at

was wrong. My neighbor, Mildred Cole,
who was here at the time, and I were very
nervous about them and couldn't stop thinking about them. Our suspicions proved true
later that night when the fire alarm blew and
the McElwain house was seen to be on

an early hour Thursday morning, the pro-

fire."

REMOVES LANDMARK"
The destruction by fire of the summer
home of Charles C. McElwain on Morse
Hill removes an old landmark from town.

perty being outside of the town fire district.

"Sometime

Police

Alice Britton writes: "Lena Frisbie and
were walking to school after lunch, but
this was several days before the fire. We
were on Blandford Stage Road just where
the State Police Barracks is now, when a
young man stopped us and asked some
questions about where the roads went and

Springfield, bought the place of Dexter R.

I

number of years, the family spent the summer here, but in recent years, it has only
been occupied a part of the season.
^

seemed interested in the area. We both reported this at home and somehow the information became known to the police. Some

When the suspicion of arson arose,
townspeople living nearby were questioned.
The robbers had apparently stopped at the
Harold Marcotte residence on lower Moss
Hill Road and Mrs. Lena Marcotte remembers the following: "Shortly after lunch,
two men came walking up our road. One
stood at the end of our walk and the other
came to my door. He asked me where the
McEl wains lived, and I supposed he was a

time later, while we were in class at school,

Mrs. George Wager, our principal, was
called out of class by a State Police officer.

Then a few minutes later, Lena and I were
called out and taken to her office. The officer had a suspect with him and we were
asked to identify him as the man we had
talked to, but he was not. We were told that
the fellow we saw was probably sent ahead

friend of theirs. He asked directions, how to
get there,

State

definitely was not the one I talked to."

Parks about 20 years ago, and remodeled
and remodemized it in every way. For a

*

the

brought a suspect for me to identify, but he

The origin of the fire is not known,
Mr. McElwain of 46 Federal Street,

4:

later,

and I told him there were two

-

U-

�none of those firemen are still living and
is no official record of the fire. The

as a decoy."

"Amazing as it may seem, I slept right

there

through the whole fire episode, fire engines
going by the house and half the town, either

state

*

by car or on foot. My mother, Ann Pierce,
slept in the back bedroom of our old house
at the junction of Moss Hill Road and

page one:

her window saw the McElwain house in full

ARSON RING BELIEVED
BROKEN BY ARREST OF PAIR
HERE. GANG IS ACCUSED OF
LOOTING HOMES, BURNING EVIDENCE. FIRES COVER UP AN$100,000

blaze. In those days, the whole area around

there was much more open and pretty well

The back pasture on the
McElwain place was very open, where catcleared of trees.

You could

TIQUES THEFT. C.C. McELWAIN'S
PLACE AT RUSSELL AND CONGRESSMAN TREADWAY'S SAID TO
HAVE BEEN ENTERED.

see the house through the trees from down-

town, and when you were up there on the
hill

you could look

right

*

In the Springfield Union, Saturday
July 14, 1934, we find large headlines on

Blandford Stage Road (since torn down and
replaced). She sat up in bed and looking out

tle kept it well cleared of brush.

did not require such records until

1949.

down into the

town."

The article states that two men had been

"As I remember, the next day we
walked up after school and most of the town
folks had been up also. Earlier in the day,
my mother and Mrs. Wehrly and other
neighbors had walked up the back way.
About at the top of the hill just below the
house, in the grass along the edge of the
road, the women found pins, paper clips
and buttons which they passed on to the
State Police Officer on duty there, and
showed the trooper where they had found
them. These were later shown to have been
in the drawers of stolen antiques and proved
to be an important clue that robbery and
arson had occurred."

taken

custody in Springfield and
charged with operating an arson ring in
into

three counties of Western Massachusetts.

Also two men were under arrest in other
cities whose confessions had been taken.

"The gang's method of operating was to
ransack the buildings for any valuable
objects,

preferably antiques, which they

later disposed
cities,

of in New York and other

and then set fire to the dwellings to

obliterate all trace of the thefts. According

to the confessions, mattresses, bed clothes

and other fabrics were placed in closets and
a long candle deposited atop the tinder pile,

in getting to the fire because the road up the

which was soaked in gasoline. About two
hours after the mob had made its getaway,
the flame from the candle would bum down
to the cloth and the conflagration would
start In each instance, the arson ring left
the closet doors partly open to insure
good draft.
"The McElwain house in Russell was

was impassable and they had to go

(one) object of attack. On the night of April

Townspeople do remember that the fire
occurred during mud season and the steep,

narrow road up the back of Morse or Moss
Hill was notoriously wet. The truck carry-

ing the stolen antiques is supposed to have

gotten stuck on its way out from the scene

of the crime and the fire truck was delayed
hill

around, break the chains and enter by

1 1,

McEl wain's Private Way. Unfortunately,

dow, loaded a large car with saleable an-

-13-

the gang broke in through a rear win-

�tiques and set the delayed fire. The house

was burned with a loss of $20,000 including $4000 worth of antiques and other furnishings which the thieves could not
carry away."

"Sometime during the week of April 1 6,
Congressman Treadway's home was entered and a quantity of goods stolen, but no
fire was started. The same night, Mrs.
Moon's place in Stockbridge was entered,
the richest loot of the series being obtained
there,

and the house was burned to the

ground.

— The robbers realized over $1000

when they sold the loot in New York."
"The Tripp summer residence in Heath

the articles as theirs."

"Police would not divulge the names of
the two others known to be in the gang, but
stated that they were already serving time

on other charges and had confessed to their
parts in the incendiary crimes. It was said
last night that

other arrests

may be ex-

pected in the near future."

"The arson ring is evidently one of
many contacts and branches, as the confessions stated that

some of the stolen pro-

perty was disposed of in Washington, D.C.,

although the bulk of it was handled through

New York. The state inspectors and local
police also hold the conviction that part of
the loot was sold in Springfield, and an in-

proved the stumbling block in the vicious
program of arson that the gang plotted, as

tensive survey of antique markets and sec-

small town noticed a

ond-hand stores will be conducted in an

neighbors

in

the

strange car passing down the road, and as

effort to recover more valuables."

such a sight was unusual at that time of
year, they noted the registration plates of

home last night included several objects of

the automobile

and the information was

"Objects
antique

taken

pewter,

from the

Sturtevant

an old-fashioned music

later relayed to State Fire Inspector Ira C.

box, coffee urn, some colonial chairs and

Taylor of Northampton."

other articles of intrinsic worth."

"The

incendiary

fires

took place

The

in

three different counties, Hampden, Hamp-

Springfield

Union, October 18,
an eighteen-year-old

and Franklin, and newspaper clippings of the conflagrations led (police and

1934, stated that
youth had been arrested in Springfield in
The
connection with the theft of antiques

conclusion there

arrest was the eighth made by fire inspec-

shire

fire

inspectors)

to

the

—

.

and police at various times since last

might be a suspicion of arson in the cases, in
as much as the fires all occurred about the

tors

same time. The investigation then started."

members of the gang, driving them to the

"(Lx)cal police) were called into the

scene of the robberies and carting loot

case when the clue of the number plates was

around to dealers to be sold. Those prearrested were William Hogue,
George C. Sturtevant, Mrs. Anna Eaton,
Louis Richmond, Frank Langille, and
Patsy Tarantino of Springfield, and Israel
Josephson of Holyoke. Mrs. Eaton and
Richmond are antique dealers and are alleged to have accepted many of the stolen
antiques. Most of the robberies and fires
took place during the spring. Summer residences in Princeton, Goshen, Heath, Russell, Stockbridge, Charlemont and Worth-

discovered and it was found that the registration was issued to a Springfield man."

"Such was the speed with which the ultimate solution was found and the arrests

made that the extent of the loss has not yet
been determined. Some of the stolen articles were recovered when the inspectors
and (local police) descended on Sturteand
Mrs. McElwain were called to police headvant's home last night, and when Mr.

quarters they positively identified some of

spring.

viously

-14-

This youth acted as chauffeur for

�vious convictions for breaking into homes

ington were looted and damaged.
The trial took place at Superior Court in

and stealing valuable old articles. He told of
planning the trip to Sharon, Vermont,
where he plarmed to take a pair of old lamps
from the Baptist church of that town. The

Greenfield in late November of 1 934, but
the cases in the three counties were
related.

all

The Springfield Union of Novem-

ber 22, 1934, has interesting headUnes on

was unsuccessful, he said, (but the
church was burned!) and the trio stopped at
Greenfield on the way home, then headed
for Heath (bent on more robbery) but were
stopped by snowdrifts and forced to turn

trip

page one:

YOUTHS PLEAD OWN CASE IN ANTIQUE RAIDS. THREE SPRINGFIELD MEN TELL DRAMATIC
STORY OF THEFTS AND FIRES.
LANGILLE RECOUNTS SERIES OF
ESCAPADES, SAYS

back. As they passed through East Charle-

mont after midnight, they stopped at the
Adams summer home which Langille mistook for the home of Judge Healey.
They

KNOWLEDGE

—

OF OLD FURNITURE HAS KEPT
HIM IN TROUBLE IN RECENT

broke into the house and collected a few
articles."

YEARS.
"One of the most

This time, there seems to have been an
argument over torching the house, which
ended in a stabbing threat and ill feelings. In

dramatic accounts ever enacted in a west-

court, the men denied setting fires deliber-

Parts of this article are quoted as

makes good

reading:

it

em Massachusetts courtroom took place in

ately. In fact, when Langille addressed the

Superior Court this afternoon when three

jurors, he sounded rather proud. "I robbed

young men, charged with an-

about 50 places," he argued, "and not one

tique thefts at various summer cottages last

of the others was destroyed by fire. How do

pleaded their own cases before a
Franklin County jury
Financially unable

you know these fires were caused by me?
The houses might have caught fire in some
other way."
At any rate, the jury believed them
guilty as charged and sentenced them, as
the reprinted newspaper article of July
1937 stated in our recent winter Stone

Springfield

spring,

—

.

to afford legal counsel to conduct their
for

them,

Frank

Tarantino

and

James Dutton

Patsy
played
strange parts in today's courtroom drama.
Each told his own story and each cross examined fellow defendants and the witnesses

cases

Langille,

Walls.

presented by District Atty. Bartlett. To cli-

max the afternoon, each of the men then
pleaded his own brief before the jury.
"Frank Langille, self-appointed head of
was the center of attention as he

—

him. He then took the witness stand in his

Late in December of 1934, more antiques stolen by the gang were found in
three antique shops on Beacon Hill in

own defense and told of his misdemeanors

Boston.

the group

queried the officers

who testified against

in a manner which savored slightly of boast-

Russell townspeople who remember the

fulness. He told of gaining knowledge of an-

hobby has kept him in trouble continually

case say that an episode of the radio program, "Gang Busters, " was based on this
crime spree and its resulting investigation

for the past few years, as he has had pre-

and sensational trial.

tiques (working at Wiggins Tavern), but his

-75-

�Hilltown Happenings
(Items taken from the Springfield Daily Republican)

Compiled by Grace M. Wheeler

—

Salmon Thomas, 74, a
May 8, 1881
much-esteemed citizen of Huntington, died
Sunday. He left a family consisting of his
wife and 4 children:

Albert,

the eldest,

being a manufacturer in Westfield; Oscar, a
Baptist clergyman in Brockton;

Fred,

a

merchant in Boston; and one daughter,
Margery, wife of John Sloan of Hartford, Conn.
May 9, 1881 A large bam belonging
to H. I Woodruff of Huntington containing
some seven tons of hay, was burned on
Monday night It was insured for $275.00.
May 1, 1881— N. H. Daniels of Huntington has removed his family to Boston
where he is now engaged as Treasurer of
Quincy Copper Mining Company. Upon
his return from Boston the other evening,
about 70 of the leading citizens and their
wives gave him a supper at the Park House,
with speeches and afterward a serenade by

—

man who left home about 10

days ago, was found dead Saturday in the
woods, some three miles from where he was
last seen. About 250 men helped search for
him Saturday.
April 2, 1890
Mamie Forsyth of
Huntington, age four, was drowned Monday evening when she fell into the raceway

—

of the paper mill of the Chester Paper Company. The body was found next morning at
the lower railroad bridge, just

below the

village.

April

7,

1890—

William

Gillette's

popular play, "Held by the Enemy, " will be
the

attraction

the

at

Huntington Opera

House on Friday evening. A special train
will run

from Chester to Huntington.

April 15, 1890

— Two small children of

Edmond Goreau of Blandford St, Huntington Village have small-pox.

No fears are

entertained of a spread of the disease.

the local brass band.

Sept. 26, 1882

Oct. 9, 1882— Dwight Cadwell of Becket, the old

— Enos Smith of Chester,

April 26, 1890

— James Buguey, 77, a

a respected citizen and well-to-do farmer,

resident of Huntington for the

stubbed his toe on the railroad track Sunday while on his way to church, fell across
the rail and died instantly. He was known to

feeble health for the past few years.

past

17

years, died Weds. Mr. Buguey has been in

But

previous to that was active in business, and

be troubled with heart disease. He leaves a
wife and several married children.

political matters and one of the strong men

Oct. 4, 1882— An old Becket man
named Cadwell, age 82, has been missing

and daughters all well-known and respected
in their various walks of life.

for

of the church. He leaves a family of sons

some days, and 50 people have been

searching for him.

It is

feared that he has

either perished in the swamps or has been

murdered, as he is very well-to-do.

-76-

�June 26, 1890— Edward M. Taylor of

May 28, 1890— William H. Plummer
has bought the Fred L. Fisk property on

Chicago,

old house in
Huntington after being away for 1 8 years.
He will spend a day roaming over the hun-

Main St. for the sum of $200.00 and will
repair it at once.

the

old

Axtell

homestead

his

in

Montgomery, which has been in the possession of the Taylor family from the settle-

ment of that town until the farm was sold a
quarter of a century ago.

of

July 14, 1892

Welcome Nye of Blandford and has sold

— Rattlesnakes are not a

the wood on the Leanard Wood lot to Jason

plenty hereabout, but Hartley Gooch cut

H. Fisk, who has
remove the wood.

one in two with his mowing machine the
other day. It was about three and one half

three years in which to

May 31, 1890— Edward F. Little of

feet long.

—

July 23, 1892
The small house of
James Knightly on Crescent St. was burned
about 2 a.m. Friday morning. The family
lost nearly everything in the home, including clothing and $15.00 in money. The

Huntington has sold his meat business to
Samuel T. Parrit who has opened a market
at the last end of the bridge. Mr. Little has

been in business a long time, but will now
devote his time to his fine farm near the
village and to building a new house on

cause of the fire is under investigation.

Laurel Hill.

- / 7-

j

visiting

dreds of acres of the old homestead

Mrs. Jane L. Knight has sold her double
tenement on Crescent St. to John Connors
for $600.00.
May 29, 1890— Arthur P. Axtell has
bought

is

�Hannah Gibbs' Diary
North Blandford, 1907

PART IV
Pleasant Coz Allie called here

Oct 7

Oct 14

A very rainy a.m. Cleared up

Oct. 8

Oct

Oct 9 - Wed.

Pleasant

mobile ride inthe a.m. Ella

&amp;

Had a Auto-

I

ning

Oct 12 - Sat A nice day Mari went
down to Chester &amp; had some teeth filled
Oct 13 Pleasant Miss Searl died at

here.

Oct 1 - Tues.

Pleasant Went to call

Oct
mer

Pleasant
3

Oct

Hattie

&amp; Kenneth

Pleasant

Went to see Doct
and

some

war-

&amp; we came

-

Cloudy

Fri.

&amp;

some

19

Meadow just at night

&amp; went to hear a Syrian talk

Oct 21 - Mon.

Rainy in the morning cleared
off in the p.m. Grace called here Just two
years since Joseph &amp; Grace were married
Oct. 4

Cold &amp; windy snow

blowing off from the trees Abbie started for
her home this afternoon

Oct 5 Pleasant
Oct 6 - Sun. Pleasant E.P. &amp; myself

Oct 22

Cold &amp; quite a little snow still

on the ground at noon

called on Worthy's wife had a very pleas-

ant call Miss Fisk

18

Ground froze last night
Joseph &amp; Grace came this p.m. Mr. Harlow came here tonight
Oct 20 Snowed most all day had
some rain. Donald went after Mrs. Aldrich
to Pauldins Frank took her down to the

then went to 41 Spring St

Ella got my glasses today

to E.P.'s

Tues.

colder

on Bertha Bartlett found they had moved
to Feeding Hills. Called on Lucy

Rhoades &amp;

-

Baby much better

Oct

John Sennells at 10 a.m.

Oct 2

15

had a convulsion this eve Had Doct Shej&gt;ardson J &amp; Grace came to Bert's had bad
luck on the way
Oct 16 Abbie's babe had another
convulsion this morning. Joseph came over
to see the babe Mr. &amp; Mrs. Morey started
for home this a.m. Gordon went with
them
Oct 17 J. came over to see baby this
a.m. Grace rode over &amp; they took dinner

came home

I

was gone just three weeks
10
Mr.
&amp; Mrs. Morey, Abbie &amp;
Oct
her two children came here yesterday p.m.
Pleasant but rather cool &amp; windy
Oct 11 Cloudy Rainy in the evep.m.

&amp;

here. Mari went to Westfield Abbie' s babe

in the p.m.

in the

Pleasant Maria Sennett

Mrs. Spaulding called here this p.m.

in the evening also Ella

Oct 2 3

&amp; Ella after we were

Cloudy all the a. m. had a little

sprinkle. Sun came out in the p.m. Joseph

&amp;

Grace started for Suffield at 20 minutes

gone

before 2 o'clock

-18-

�Oct 24 - Thurs. Pleasant
Oct 25 Cold raw day, froze last night

fairly poured all the

Nov. 3
p.m.

Nov. 4

Oct 30

all

the

girls

went

to

Windy &amp; colder. Frank dug
Dunn in the p.m.

Nov. 5 - Tues. Cloudy &amp; windy
Frank dug potatoes for Mr. Durm in the
p.m.

a.m. cleared

&amp; is cold &amp; windy
Wed. Bert &amp; Hattie called

Nov. 6
Nov. 7

way home from Westfield

rain in the p.m.

off just at night

here on their

&amp;

potatoes for Mr.

Rained all night and all day

-

Frank

church

menced to rain about 3 o'clock
Still raining this

was quite nice this morning

sun shone out fine but clouded up in the

Frank finished his potatoes today
Oct 26 Pleasant but cold. Frank &amp;
Amy went to Westfield
Oct 27 - Sun. A cloudy cold a.m.
Frank, Ruth &amp; Elsie went to church Com-

Oct 28
Oct 29

It

evening

Rained hard all day

Some rain in the a.m. did not

Nov. 8 - Fri. Rather cold &amp; windy
Nov. 9 A very pleasant day. Olive
went over to Hattie' s a little while took din-

Frank moved (not finished)
Oct 31 Has been a beautiful day
Frank carried some beef to Huntington
Nov. 1 Ella started for Springfield this
a.m. It is a beautiful day
Nov. 2 - Sat It has rained all day &amp;

ner there

Nov. 10 Frank &amp; the little girls went
Wrote a letter to Will today

to church.

My husband recently called on Olive
Lindsey LaDoux, a blind 91 -year-old lady
from our church, and mentioned the Huntington fire of 1923. She wanted your address but I thought I'd wait until I had

9 Colonial Blvd.

West Haven, CT 06516
August 7, 1987

Dear Ladies,

received another issue. These older people

Toward the end of April, an aunt who

hunger for what you offer.

grew up in Huntington village passed a copy
of Stone Walls on to me. I read it cover to
cover that night and passed it on to my
mother, who came from a farm on Norwich
Hill, which her family had lived on for four
generations. It was an older issue that dealt
in large part with Huntington. (She reads it
over and over.)
On April 29, 1 sent a check for $7 to subscribe to Stone Walls. In June, I received
the spring issue. I've been watching ever

Sincerely,

Muriel Chapin Shine
(Mrs. D. Robert)

since for the summer one. Just read Louise

Mason's editorial on how it is produced and
wonder now if there was one. It's a great
contribution you are making and I do hope
you are able to continue.

-19-

�You have to be on the shady side of 50
remember
the road-side signs that dotted
to
the highways and byways from 1935 to
1950. The following examples of Burma
Shave signs may still haunt your memory.

�At intersections
Look each way

A harp sounds nice
But its hard to play
Brother speeders
Lets Rehearse
All together

Good morning Nurse.
Violets are blue

Roses are pink
On Graves

Of those

Who drive and drink.
Sleep in a chair

'UeJets ore blue!

Nothing to lose
But a nap
At the wheel
Is a permanent snooze.

No matter the price
No matter how new

Unless your face is

The best safety device
In your car— is YOU.

You'd better let
Your honey Be.

When Frisky

Thirty days hath

Stinger free

With Whiskey

September

Don't drive
Cause its

April, June and

The speed offender.

Risky.

Although insured

The Wolf

Remember Kiddo
They don't pay you

Who longs
to prowl and howl

They pay your widow.

Should start before

He starts to prowl.

-21-

�Chester's Biggest Landowner:

JOHN CHANDLER
by Lucy Conant

As the French and Indian Wars came to

opers. They were men of wealth and prom-

an end in the early 1 760's, the hilltown area
of Western Massachusetts was opened for
development. Some towns such as Bland-

inence in Worcester County. During the

Glasgow, had been
settled earlier, but most of the land was still
unsettled except for a few venturous
which
"squatters." Township No.
9,
included what is now Chester, much of
Huntington and some of Middlefield and
Montgomery, contained about 24,700
acres and was bounded on the north by
New Hingham (now Chesterfield) and by
township No. 3 (now Worthington), on the
west by township No. 4 (now Becket), on
the south by Blandford and, in part, by
Westfield, and on the east by Southampton and Northampton.
On June 2, 1 762, township No. 9 was
sold by public auction at Boston to William
Williams of Hatfield for £1500. However,
he then relinquished the purchase to John
Chandler and Timothy Paine of Worcester,
John Murray of Rutland, and Abijah
Willard of Lancaster, all from Worcester
County. Later, Chandler, Murray, and
Paine sold one fifth of this ownership to
James Otis of Barnstable. Ods gave
Murray power of attorney to act for him
and evidently never was present at any of

between the Middle and West branches of
the Westfield River. These lots of the first
division were squares of one hundred acres
with an allowance for a road of two acres
and eighty rods of land. No roads were laid
out and the lots were divided into squares
regardless of terrain. This would have been

of 1762, they had Edward Taylor and
Charles Baker survey and lay out 119 lots
fall

ford, originally called

fine in Iowa but not in Chester, as these lots

were sold for settlement without a system of
roads and with no consideration being given
to the nature of the land. (The town with its
steep rocky hillsides has had problems with
roads ever since.)
eight acres

A smaller lot containing

was designed

for

a meeting

house, training field, and cemetery. This is

where the church, cemetery, and old schoolhouse are presently located in Chester
Center.

At this first meeting held on January 5,
1763 in Northampton, John Chandler was
chosen moderator. Fifty-one settlers drew
lots and the settlement of township No. 9
began. The proprietors held a second meeting on September 29, 1763 at the home of
Thomas Kennedy who lived on Lot 68,
near the Middle Branch of the Westfield
River. They distributed among themselves
the sixty unallocated lots and a committee
was appointed "to lay out and stake the

the proprietors' meetings.

These landowners were called propriToday they would be termed devel-

etors.

-22-

�highways ..." The need for establishing
mills was also discussed. Subsequently, on
either Lot 13 or 14 where John Chandler
owned a farm managed by a Robert Smith,

of his political views? Like his father, also

named John

—

owned much land and even had pews
assigned to them in the newly built
Chester church.

The land along the West Branch of the
Westfield River was divided up and allocated in the third division. These were
called interval lands and designated by letters instead of numbers. Otis drew

C and F;

Paine drew A, B, and N; Murray drew G,

H, and I; Willard drew K, L, and M; and
Chandler drew O, P, and Q. Chandler's

now include the village of Chester,

formerly known as Chester Factories. The
proprietors also reserved the right to lay out

a road through these interval lots along the

West Branch.

On October 31,1 765, the township was
incorporated under the

named

for

was "Mr.
town clerk,

,

Two more divisions of land were made.

field,

he

Worcester" town treasurer,
county treasurer, sheriff of Worcester
County, and Judge of Probate during the
1750's, 60's, and early 70's. He was also a
representative to the General Court and
Colonel of the Worcester Regiment.
Bom on February 26, 1 720 or 1 72 1 he
was the fourth John Chandler in the family.
Married twice, he was the father of sixteen
children. His first wife died after several
years of marriage, and he then married
Mary Church who had thirteen of the sixteen children. John Chandler owned about
five hundred acres of land in downtown
Worcester as well as other land in Worcester County, but his only holdings outside of
the County were evidently in township No.
9 in then Hampshire County. The Chandlers were a well-known, prominent family in
Massachusetts. When President John
Adams studied law in Worcester as a young
man, he lived for a time with the Chandler
family. John Chandler was an extremely
busy, wealthy, and successful man.
When he took refuge in Boston in 1774,
several sons accompanied him, but his wife
and the rest of the family stayed behind in
Worcester. Their youngest child was eleven

he had a sawmill built. None of the proprietors ever lived in the town though they

lands

Chandler,

the

name of Murrayproprietor,

John

Murray. For the first time, the settlers in the
township had some opportunity for local
government and organization.
Of the approximately 25,000 acres in
township No. 9, John Chandler owned or
had claim to approximately 4,000 acres. In
the valuation list of 1777, he was the
wealthiest non-resident of Murraj^ield with
an assessed valuation of property at £5000.
By comparison, Abner Smith, the richest
resident, was worth £1273. By this time,
however, John Chandler had fled the country and was living in England. He was a
Tory, and six months before the battles of
Lexington and Concord, he had left his
Worcester home and sought safety with the

years old. In order to obtain her share of the

Chandler estate to support and raise the
younger children, Mrs. Chandler evidently
had to remain in Massachusetts. (Ultimately she received one third of her husband's
confiscated estate.) Chandler with two of
his sons were among the six inhabitants of
Worcester included by name in the Act of
Banishment forbidding their return to this
country.

Chandler went with the British troops to
Halifax when they evacuated Boston.

He

then went to London, England where he

British in Boston.

Who was this man who walked away

lived for the rest of his life.

from so much wealth and property because

With his son.

Rufus, he went to Nova Scotia for aw hile in

-23-

�Land owned by John Chandler
1/5 of Division IV

(Information from Appendix 9, The Confiscation of John Chandler's Estate

by Andrew Davis)

-24-

�Drawing of John Chandler
from his portrait at the American Antiquarian Society
1787 but later returned to England. There

If John Chandler had made a different

he died in 1800 and his burial inscription

political decision in the tumultuous period

"Here lies the body of John Chand-

of 1774-1775, there is little doubt but that
he would have recognized the water power
possibilities of Walker Brook and the feasibility of roads to Becket and Middlefield
through Chester Factories. Certainly he
had been careful to obtain ownership of the
land along Walker Brook where it flowed

read:
ler,

Esq., formerly of Worcester,

Massa-

chusetts Bay, North America, who died the
26th of September
1800 in the 80th
year of his age. " Until his death. Chandler

AD

refused to recognize the existence of the

United

States

of America.

Called

the

"Honest Refugee" in England, he was
always known as "Tory John" to Worces-

into the

ter Whig neighbors.

built

West Branch of the

Westfield

River. It was here that factories began to be

and

the

Eighth

Massachusetts

�Turnpike

followed

this

route

in

1800.

Given John Chandler's energy, leadership,
and wealth, instead of Murrayfield becoming Chester in 1783,

it

might well have

* "Early

Days

township No. 9,"
excerpts from Copeland's History of
Murrayfield, Stone Walls, Winter 19821983, 22-27

become Chandlerville!*
References:

Chandler Bullock, "John Chandler and a Few of
His Descendants," paper read before Worcester
Historical Society Nov. 14, 1922
Alfred Copeland, History of the town of
Murrayfield, 1892
Alfred Copeland, "History of township Number
Nine, Formerly called Murrayfield, more lately
Chester," Papers and Proceedings of the Connecticut Valley Historical Society, 1882-1903, vol. 2

Andrew Davis, The Confiscation ofJohn Chandler's Estate,

1903

Houghton Mifflin and Co., Boston,

in

�The Cricket in the Corner
by Ruth E. Beckwith

What's that I hear, a chirping
over in the comer by the stove?

Sounding like a tiny burping.
Beside a spider web he wove?
Just behind a loosened floorboard
in

a little darkened hole,

Where one day a small bug bored
There a cricket pours his soul!

Where are all his friends and neighbors.
While he's busy singing there?
Going through his strenuous labor
Does his mate hear him and care?

�Ann Rausch, Artist
By Elizabeth Payne

Ann Rausch

Bom into a home where education was
Ann Rausch celebrated her eighty-fifth
birthday this year (1987).

valued (her father was a Congregational
minister), she was sent off to college.

1925
Holyoke

In June the

found her graduating from Mt
with a major in Fine Art. She says that her
interest there was in sculpture, and that she

Worthington Arts Council sponsored an
exhibit of her paintings in the Worthington
Library, This clear evidence of her skill has
inspired a review of her career as an artist

had no thought of a career in art
In Boston during the twenty years
following, she earned her living by more

involved in many types of painting through
the years.

-28-

�She remembers that one day when
she was at work in the Jordan Marsh store,
a faculty member from Mt. Holyoke

mundane work, but kept herself happy with

years.

art activity. This had been her interest even

as a child. When six years old she won first

While still a

stopped to visit with her. Finding that Ann

youth at home she sketched whatever she
saw that interested her. Friends and family
members, realizing her ability to "catch a
likeness" often urged her to try sketches of

was not taking her art skill seriously, she

prize in a school art contest.

urged her with such emotional concern to
do so that Ann hunted up an art school

where she could attend classes in the evenings. Later she was able to go full time for

them. It was only a hobby until her Boston

-?9-

�Greta Garbo

By Ann Rausch

-30-

�two years to the Scott-Carbe School of Art.
She took advantage also of special courses
available in Boston art centers.

the painters of the Palette and Trowel Club,

In the meantime she did some commer-

working together, and each year sponsoring an art show that attracted exhibito.«-s
from surrounding towns. Ann showed in
other exhibits in the western Massachu-

that

active for eight years,

work. She painted the murals in the

cial

Ann helped found in 1950.

Hunt Room of the Hotel Victoria. A child's
head of hers was used for many years by the

Whitney Baby Carriage Company. It could
be seen on their stationery, even on their

setts

area

also

after

It

was

with local artists

qualifying for the

Springfield Academic Artists Association.

Ann has a surprising number of her
paintings still in her possession. Some she

trucks.

When she began doing portraits, she

hasn't finished to the point where she

soon had a reputation as a portrait painter,
especially after she began working with pas-

is

willing to attach her signature.

She never looked upon her work as a
She never solicited commissions. Word was passed from one satisfied
customer to another. She did many portraits of children. During the World War
tels.

profession.

THE FIRST WAGON

period of the '40' s she painted a number of

young men about to go off to war. She
remembers that she did one young man,
later his wife, and eventually all their

Capt. David Eames, who resided just
over the Hne in Hinsdale, but attended
church in Washington, had the honor of

four children.
recently tried to recall her subjects, she

owning the first wagon that was driven to
the church door. The very first time he
drove to church he had an amusing but

reahzes that she must have painted at least

deplorable accident with it. After the sec-

four hundred, possibly more.

ond sermon was over the captain went to
get his brand new wagon which was left

She kept no records, but as she has

Since they

had to be left with the people who posed for
them or with the grandmothers who often
ordered them she has few portraits to
show in her exhibits today. Some can be
found in Worthington homes, for she continued to do such painting after she came to
Worthington, Two that can be easily
viewed are in public places. That of Jane

—

—

Tuttle, granddaughter of Russell Conwell,

hangs in the Sevenars concert building, and
one of Arthur Capen, long-time librarian
and church organist in Worthington, hangs
in the parlor of the church.

surrounded by the horses with their saddles

When he drove up to the
door of the church his good wife came out
to get in. The good-byes were rather long
in being said, and the old family mare,
being hungry and cross, became very
restive. The captain in standing up gallantly
to assist his wife to the seat, gave the old
mare a tremendous jerk, whereupon she
suddenly backed and threw him against
the wooden dashboard which broke under
his weight and let him fall on her hips,
and pilHons.

The natural beauty in the hill towns of

much to his discomfiture and chagrin. He

Ann to

meekly took up the broken dash, put it in
the wagon box behind, and drove homeward, while broad smiles wreathed the faces
of his kind and genial neighbors.

western Massachusetts inspired

paint landscapes. She studied with Steven

Manatti of Deerfield and Leo Blake of
Lanesboro. These artists took an interest in

-57-

�Captain Sylvester Squier
Edited and Transcribed by Pamela G. Donovan-Hall

CT on Jan. 29, 1754. son of Abiel and Lydia
(Lathrop) Squier. The family moved to Montgomery, Mass. about 1 764 and was among the
Sylvester Squier was bom in Norwich,

early settlers. After serving in the Revolutionary War, he married Mary Bundy and they had
eight children, four of whom died young. He served as selectman of Montgomery for fifteen
years.

He died on Feb. 13, 1836 at age 84 and is buried beside his wife at the Pitcher

Street Cemetery.

His direct descendants still residing in Montgomery are: William Squier Hall, the Spencers, Rathays, and Tinneys; Peg Stone of Blandford, and my husband, William R.
Hall of Huntington.
The following is an affidavit of his experiences during the Revolutionary War, as remembered and told by him, 55 years after his service, in order to receive his pension.

Capt Warham Parks. That the Regiment to
which the company belonged was commanded by Col. Danielsons. That William
Shepard was Lt. Col., that the Major belonged in W. Springfield but that he does
not recollect his name. That he left the service in Dec. of the same year when his term
of enlistment had expired, which was for
eight months, and that he served that length
of time under that enhstment That the
Company was formed in Westfield and
marched from there to Roxbury by Springfield and Worcester. That the Company
joined the Regiment at Roxbury and while
there we were engaged some considerable
time in creating fortifications. That when

Commonwealth of Massachusetts
County of Hampden

On this eighth day of August in the year
of our Lord eighteen hundred and thirtytwo, personally appeared in open court
before the Hon. Oliver B. Morris, Esq.,

Judge of the court of Probate for said
county of Hampden now sitting, Sylvester
Squier of Montgomery in the county of
Hampden and Commonwealth of Massachusetts, aged seventy-nine years who,
being first duly sworn according to law doth

on his oath make the following declaration
in order to obtain that this benefit of the act

of Congress proposed June 7, 1832. That

he entered the service of the United States
under the following named officers and

the command first commenced building the

upon the
Americans with shot and shells from morning thro night. On one occasion, the Americans gave the British one gun and they gave
them the ammunition 101 guns in reply,
none of which took effect, they firing over.
breast work, the British fired

served as heresies stated viz:

That in April 1775, the particular day
of the month he does not recollect, but after
the Battle of Lexington, he enlisted into a

company of State troops commanded by

-32-

�That while stationed at Roxbury he went
with a body of volunteers from different
Regiments commanded by Maj. Tatcher,
who was, he thinks, from Chesterfield, to a

coming disabled for present duty by sickness, and that he was so discharged in
November of the same year, but the particular day of the month he is unable to

place called Long Island near Boston. And

give.

that they took some British prisoners who

to him that Ward was General but it is not

That neither he nor any of the other
men, to his knowledge, had any written discharge at the time their term of service was
completed. The officers notified them of
that fact and they were verbally discharged.
Peter Brundy had a discharge on account of
the death of his father from Head Quarters
while he was at Roxbury, but his time of
enlistment had not expired. That he had no

Recollects Generals Washington

written discharge at the time of his complet-

were stationed there as a guard. That the
other officers' who he recollects were John

Shepard, First, and Richard Falley, Second
Lieutenant, in the company to which he be-

longed

— Col. Brewster's Regiment had one

Captain by the name of Michael Fleury and
Lt.

by the name of David Sacket. It seems

certain.

camp while he

ing the term of service under his first enlist-

was there.
That sometime in the month of July
1776, the particular day of the week or
month he is unable to recollect, he enlisted

ment, though he was never issued one, as he

and Putnam was

in

the

understood to be usual, which was merely

That he has no documentary evidence in relation to this matter.
That sometime in the month of July
1777, he volunteered in the service of the
verbal.

at Westfield enlisted in a company of State

Troops, the officers of which consisted of

one Gray who was Captain Silas Fowler,
who held a Captain's commission in the
militia, when not in service in Southwick
and who he believes acted as first Lt, one
Littlefield, Lt., and one Gates, Ensign. The
field officers whom he recollects were
General Horatio Gates who was accustomed to wear a white cap in the morning
and Col. Wayne from Jersey.
That he thinks there was a Col. by the

country in a company commanded by Capt.
David Mosely of Westfield. That the Company was formed in Westfield, marched to

name of Fellows, belonging to the army at
this time, who was afterwards promoted to

the river in Regiments and companies

the rank of General.

thence to New Lebanon, thence

Pittsfield,

to

what

now called Troy,

is

thence to

Saratoga where they lay in the barracks one
night,

thence to Fort Edward. Here the

officers,

having generally become dissatis-

fied with the conduct of General Schuyler,
in suffering the troops to be scattered along

they dispersed to their homes

That the Company

— After they

had heard that General Gates was in command of the Northern army, the same company reformed in the month of August
1777, the particular day of the week or
month he is not able to recollect, and
marched from Westfield to Worthington,

consisted of 1 20 men and were raised in the

towns of Westfield, Southwick, Chesterfield, Norwich and Worthington. That the
Company assembled at Worthington and
marched through Bennington to Skeensborough where they took boats and papers
to Ticonderoga. That his service during the
whole term of his enlistment was for four

thence to

Pittsfield,

thence to Williams-

town, then to Bennington and to a place.
Falls Mills, where the Regiment was
formed under the command of Colonel
John Mosely
The Regiment remained

months, except about one week. That he
was discharged in consequence of his be-

—

-33-

�there a few days, say three or four, and then

and there was a family record
which was taken away some years since by
necticut,

—

marched to a place called Battenkill east
After lying there a few days,
the battle below took place
He supposed
of Saratoga

—

a brother of his residing the County of

—

they were kept out of the action and, at that

Oneida and state of New York. That he
enlisted and served at each time as a private

point, for the purpose of cutting off the ret-

soldier.

reat of the British

— The Company was dis-

He hereby relinquishes every claim
whatever to a pension or annuity, except

charged immediately after the surrender of

the present, and declares that his name is

Burgoyne which was, he thinks, the 1 7th of
Oct. 1777, up to which time he faithfully
served as a volunteer in the State Troops
from August to that time. While Burgoyne's
Army lay at Saratoga, he was engaged in
taking five prisoners and some horses in a
select detachment, commanded by Col.

Brown of Pittsfield

not on the pension roll of any state.
Sylvester Squier (Signed)

Sworn

to

and subscribed the day and

year aforesaid.

The Samuel Moore and Lysander Bar-

— He officiated as clerk

rett residing in the town of Montgomery do

Major Walbridge a few days,
and while at Battenkill, and recollects the
name of the adjutant of the Regiment was
He is unable to recollect
Aaron Wing
any other field officers except General
Fellows. He enlisted at each time in Westfield, and that part of the town in which he
then and ever since has resided, has been
incorporated by the name of Montgomery.
His father has told him there was a record
of his birth at Norwich in the state of Conto Brigade

hereby certify that we are well acquainted
with Sylvester Squier who has subscribed

and will be sworn to the above declaration.
That we believe him to be seventy-nine
years of age. That he is so (acknowledged)
and believed in the neighborhood where he
resided to have been a soldier in the Revolution and that we consent in that opinion.

—

Samuel Moore
Lysander Barrett
(Signed)

-34-

�Genealogical Queries

Compiled by Grace Wheeler

&amp;

1745 to Zebulon, a pioneer white man
and his Indian wife. Rhoda lived in Indian
Hollow and died at the age of ninety- six
years. Would like anything on Rhoda, her
father Zebulon or her husband, Zebulon
Rhodes, "a Mulatto Man." It is said he was
a cross between an Indian and a Negro.

Seeking any information on Eugene
Irene ("Queenie") Carey, who moved
throughout the hill towns from 1920-1965.

in

They were in Huntington area early 1 920' s,
in Windsor/West Cummington 1935-45,
Dalton/Hinsdale area 1955-60.
Believe Becket, Worthington and Middle-

and

in

field also involved. While in their 40' s, they

Huntington Historical Society
430 Worthington Rd.
Huntington, Mass. 01050

had several births 1920-35. "Gene" lost an

arm in sawmill (?) accident during these

Gene died Pittsfield, Oct. 1965;
"Queenie" died Dalton, Dec. 1965. Can
you help pinpoint when they lived in your
decades.

area, or provide
this

Looking

any other information on

information

on Jay C.

Died May 22, 1943, buried Hill Cemetery,
Blandford, Mass. Where was he bom and
where did he die? Would like to hear from

couple?

Joan Kibbe
1, Box 394
Keene, NH 03431

RD

any living descendants of this man or his
wife.

Mrs. Thelma Wells
Frost Rd.
Washington, Mass. 01223

Seek information on Isaac Phelps who
married widow Sarah Palmer in Westfield
in 1729. She died there Jan. 1741. I have
three dates for Isaac's death

for

Searle bom 1 858, married Lydia Rathbum.

— 1753, 1777,

Ms. Nancy Pennington
6204 Halifax Avenue South
Edina, Minnesota 55424

Looking for information on Daniel
Stannard and his wife Phebe (Higgins)
Stannard. She was bom where? Was he
bom in New Marlborough, Mass.? They
had a daughter Phebe bom there Aug. 9th,
1 866. She married Oct. 28, 1 866 in Bridgeman, Mich. She married Clarence Howe.

Huntington Historical Society is lookfor information on Zebulon Fuller,
father of Dr. Rhoda Rhodes. She was bom

Mrs. Phebe Smith
302 East Copeland
Kingman, Kansas 67068

and 1778. Does anyone know which is correct?

Were there three Isaacs during this

time frame?

ing

-35-

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-36-

�FADING FOOTPRINTS OF THE PACIFIC NORTHWEST

WHAT'S

DOWN
THAT ROAD?

RETAIL

by Harriet U. Fish

$6.95

plus tax &amp; postage ($2.00)

Three Booklets for Washington State Centennial of 1989.
1)

2)

3)

FISH TALES OF LAKE CRESCENT
FISH TALES OF PORT HADLOCK
FISH TALES OF SEQUIM BAY
All published in

1985 — Set of Three: $1 2.50, plus tax and postage ($1 .50)

These are concentrated stories with photographs and sketches of the specific area
and its history of the past 100 years.

THE PAST AT PRESENT

IN
ISSAQUAIL,

WASHINGTON
by Edwards R. Fish
original sketches by

Harriet Fish

RETAIL
$13.95
PLUS TAX &amp; POSTAGE ($2.75)

Tracks,
Trails,

AND Tales
A delightfully, easy-to-read collection of connected anecdotes and stories about people
and their place in the evolving history of
the North Olympic Peninsula, from the times
when only Indians whaled and hunted seal,
to the present.

in Clallam County,

State of Washington

RETAIL
$15.95
PLUS TAX &amp; POSTAGE ($2.75)

HARRIET U. FISH
P.O. BOX 900
CARLSBORG, WASHINGTON 98324

-37-

�^^^a^Sir Speedy^
Print:ing Centers

^^^^M&gt;/

WE MAKE YOU

BRADFORD P. FISK
Incorporated

LOOK GOOD'
W/
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Whether you need comDCteni advice and assistance or you
know exactly what you need depend on us tor

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WHAT rOU MEED. WHEN YOU mffTm

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MAILERS 5H0ChuR€S OCPOBTS anC MORE

Telephone: 413-238-5531

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To BUY or SELL call us.
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CALL 562-4778
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-38-

Pall Tikii '

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1 .Bnn.iMi9. 1

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�Huntington Historical Society

B.F. CASSIN

has for sale

INSURANCE AGENCY, INC.

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of Huntington

Formerly C. G. Pero Insurance

— suitable for framing

General Insurarice - Life - Health Insurance
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or save on postage by picking up.

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in a// ar^as o/

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Builds and repairs stonewalls,
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Creating in Stone, Brick, Ceramic Tile

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MARY'S VARIETY

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65 Franklin Street

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-39-

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20.000 Good Used Books

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For Your Brovising Pleasure

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Wide Selection of Greeting Cards
Party Goods -- Gifts
Open 7 Days JO A.M. -5 P

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-40-

�— Editorial Board —
Natalie Birrell

Louise James

Lucy Conant
Connie Dorrington

Ida Joslyn

Bernard Drew

Louise Mason

Helena Duris

Grace Wheeler

EUie Lazarus

— Friends —
Mrs. Edward Miller

Edna Ripley

Mrs. O. S. James

Marjorie Irwin

Mr. &amp; Mrs. Theron B. Small

F. Clark Robbins

Mrs. Andrew Consolatti

Vera Smith
Mrs. Wilmer Cudworth
Frank Andras
Mrs. Carl H. Knittel
Dorothy Russell

Eleanor Tortolani
Jack Maxon

Donald &amp; Sally Ives
Mr. &amp; Mrs. Philip Ives

Mrs. Mabel Comellier
Mrs. John Hoffmire

Cover Art by Jan Boland

STONE WALLS is published quarterly. Subscriptions are $7.00 a year, $2.00 for indiiidual
copies. Please
retail price

add 80 cents with a special request for any back issue

of individual copies

to

be mailed.

The

may be modified only with the permission of the Editorial

We welcome unsolicited manuscripts and illustrations from and about the hilltowns
Berkshires.
The editors of STONE WAIJJS assume no responsibility for
non-commissioned manuscripts, photographs, drawings, or other material. No such material
will be returned unless submitted with self addressed enivlope and sufficient postage. We
also welcome letters from our readers. No portions of this publication may be reproduced in
Board.

of

the

any form, with the exception of brief excerpts for reinew purposes, without the express
consent of the editors of STONE WALLS. Due to the fact that we are a non profit making
publication, we will continue to publish our magazine as long as it is financially possible. If
at any time we are unable to continue, we will be under no obligation to refund any
subscription.

-STONE WALLS 1987

�Rare is the block-like stone; most stones defy simple
physics. So putting them up in useful, permanent, and beautiful structures

despite their shapes will take a lot out of

you.

And give a lot of satisfaction in return.
Charles McRaven, Building With Stone,
Lippincott

&amp; Crowell, New York, 1980

STONE WALLS

Non-profit Org.

Box 85

U.S. POSTAGE

Huntington. Massachusetts 01050
Vol. 13. No. 3

PAID
Huntington MA 01050
Permit #1

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                    <text>CONTENTS

5

The Worthington Rice Family
A Woman Ahead of Her Time

9

Bygone Diseases

2

12

Elizabeth Payne

submitted by Doris Hayden

Pamela G. Donovan-Hall

Six Common Pins Trip Up Arson Ring

Operating in New England, Part II

Louise Mason

compiled by Grace M. Wheeler

16

Hilltown Happenings

18

20

Hannah Gibbs' Diary, Part IV
Burma Shave

22

Chester's Biggest Landowner: John Chandler

27

The Cricket in the Comer

28

Ann Rausch, Artist

32

Captain Sylvester Squire

35

Genealogical Queries

36

Annual Report

Lucy Conant
Ruth E. Beckwith
Elizabeth Payne
edited and transcribed by Pamela G. Donovan-Hall
compiled by Grace M. Wheeler

-7-

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WoolSales1833
Copyright © 2024 Newspapers.com. All Rights Reserved.

Clipped By:
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Sat, Mar 9, 2024

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Redistricting1822
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            <name>Identifier</name>
            <description>An unambiguous reference to the resource within a given context</description>
            <elementTextContainer>
              <elementText elementTextId="87780">
                <text>2024-045</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="50">
            <name>Title</name>
            <description>A name given to the resource</description>
            <elementTextContainer>
              <elementText elementTextId="87781">
                <text>Worthington Hat Factory ad, 1817</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="49">
            <name>Subject</name>
            <description>The topic of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="87782">
                <text>Businesses and Stores</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="41">
            <name>Description</name>
            <description>An account of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="87783">
                <text>"Thank you" ad published by Charles Clapp (1767-1859) and Levi Clapp (1794-1854) in 1817, son and grandson of Samuel Clapp respectively. They were the owners of the Worthington Hat Factory Includes thank-you for custom, listing of hats and other items for sale, notice of willingness to barter, request for sheep pelts, and last, but not least, a request that people with outstanding credit pay their bills.</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="51">
            <name>Type</name>
            <description>The nature or genre of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="87784">
                <text>Still Image</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="42">
            <name>Format</name>
            <description>The file format, physical medium, or dimensions of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="87785">
                <text>scan of newspaper advertisement</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="39">
            <name>Creator</name>
            <description>An entity primarily responsible for making the resource</description>
            <elementTextContainer>
              <elementText elementTextId="87786">
                <text>Charles and Levi Clapp</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="40">
            <name>Date</name>
            <description>A point or period of time associated with an event in the lifecycle of the resource</description>
            <elementTextContainer>
              <elementText elementTextId="87787">
                <text>1817-07-02</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="45">
            <name>Publisher</name>
            <description>An entity responsible for making the resource available</description>
            <elementTextContainer>
              <elementText elementTextId="87788">
                <text>Hampshire Gazette</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="93">
            <name>Date Available</name>
            <description>Date (often a range) that the resource became or will become available.</description>
            <elementTextContainer>
              <elementText elementTextId="87789">
                <text>2024-03-31</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="108">
            <name>Is Part Of</name>
            <description>A related resource in which the described resource is physically or logically included.</description>
            <elementTextContainer>
              <elementText elementTextId="87790">
                <text>digital archive</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="117">
            <name>Medium</name>
            <description>The material or physical carrier of the resource.</description>
            <elementTextContainer>
              <elementText elementTextId="87791">
                <text>Electronic</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="38">
            <name>Coverage</name>
            <description>The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant</description>
            <elementTextContainer>
              <elementText elementTextId="87792">
                <text>Worthington - other unspecified</text>
              </elementText>
            </elementTextContainer>
          </element>
          <element elementId="126">
            <name>Mediator</name>
            <description>An entity that mediates access to the resource and for whom the resource is intended or useful. In an educational context, a mediator might be a parent, teacher, teaching assistant, or care-giver.</description>
            <elementTextContainer>
              <elementText elementTextId="87793">
                <text>db 2024-03-31</text>
              </elementText>
            </elementTextContainer>
          </element>
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    </elementSetContainer>
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</itemContainer>
